/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--shadow-sm:0 1px 3px 0 #0000001a, 0 1px 2px -1px #0000001a;--shadow-md:0 4px 6px -1px #0000001a, 0 2px 4px -2px #0000001a;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before{box-sizing:border-box;border:0 solid;margin:0;padding:0}::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::-webkit-file-upload-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::-webkit-file-upload-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:-webkit-any([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:-webkit-any([multiple],[size])) optgroup option{padding-inline-start:20px}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::-webkit-file-upload-button{margin-inline-end:4px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block-start:0;padding-block-end:0}::-webkit-datetime-edit-year-field{padding-block-start:0;padding-block-end:0}::-webkit-datetime-edit-month-field{padding-block-start:0;padding-block-end:0}::-webkit-datetime-edit-day-field{padding-block-start:0;padding-block-end:0}::-webkit-datetime-edit-hour-field{padding-block-start:0;padding-block-end:0}::-webkit-datetime-edit-minute-field{padding-block-start:0;padding-block-end:0}::-webkit-datetime-edit-second-field{padding-block-start:0;padding-block-end:0}::-webkit-datetime-edit-millisecond-field{padding-block-start:0;padding-block-end:0}::-webkit-datetime-edit-meridiem-field{padding-block-start:0;padding-block-end:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button{-webkit-appearance:button;appearance:button}input:where([type=button],[type=reset],[type=submit]){-webkit-appearance:button;appearance:button}::-webkit-file-upload-button{-webkit-appearance:button;appearance:button}::file-selector-button{-webkit-appearance:button;appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.visible{visibility:visible}.fixed{position:fixed}.static{position:static}.start:not(:lang(ae,ar,arc,bcc,bqi,ckb,dv,fa,glk,he,ku,mzn,nqo,pnb,ps,sd,ug,ur,yi)){left:var(--spacing)}.start:lang(ae,ar,arc,bcc,bqi,ckb,dv,fa,glk,he,ku,mzn,nqo,pnb,ps,sd,ug,ur,yi){right:var(--spacing)}.end:not(:lang(ae,ar,arc,bcc,bqi,ckb,dv,fa,glk,he,ku,mzn,nqo,pnb,ps,sd,ug,ur,yi)){right:var(--spacing)}.end:lang(ae,ar,arc,bcc,bqi,ckb,dv,fa,glk,he,ku,mzn,nqo,pnb,ps,sd,ug,ur,yi){left:var(--spacing)}.block{display:block}.contents{display:contents}.hidden{display:none}.inline{display:inline}.table{display:table}.resize{resize:both}}:root{--app-height:100dvh;--keyboard-height:0px;--visual-offset-top:0px;--ink:#18231f;--muted:#6f7e78;--soft:#97a39e;--line:#e5ebe8;--line-strong:#d7e0dc;--surface:#fff;--surface-soft:#f6f8f7;--canvas:#eef3f1;--brand:#245f53;--brand-strong:#184a40;--brand-soft:#e8f2ef;--blue:#397aa3;--amber:#bb7c2d;--danger:#b4514c;--shadow-sm:0 2px 10px #1c342d0f;--shadow-md:0 18px 48px #15322a1f;--motion-fast:.14s;--motion-page:.21s;--motion-ease:cubic-bezier(.22, .8, .28, 1);--motion-page-ease:cubic-bezier(.32, .72, 0, 1);--font-sans:"PingFang SC", "Microsoft YaHei", "Noto Sans CJK SC", "Helvetica Neue", Arial, sans-serif}.interface-console{--brand:#315fa8;--brand-strong:#234981;--brand-soft:#eaf1fb;--canvas:#eef2f8;--line:#e1e7f0;--line-strong:#d1dae8}.interface-console .main-sidebar{background:linear-gradient(#172d50 0%,#1a3964 55%,#142a49 100%)}.interface-console .sidebar-nav button.active{box-shadow:inset 3px 0 #8bb7f3}.interface-console .top-avatar{color:#315fa8;background:#e4edfb}.interface-loading .brand-mark,.interface-console .sidebar-brand .brand-mark{background:#ffffff21}.interface-isolation-note{color:#e3efffc7;white-space:nowrap;background:#85b6f21a;border:1px solid #97c2f729;border-radius:9px;align-items:center;gap:7px;min-height:34px;margin:0 12px 6px;padding:0 10px;font-size:10px;display:flex}.sidebar-collapsed .interface-isolation-note{justify-content:center;padding:0}.sidebar-collapsed .interface-isolation-note span{display:none}.interface-topbar{background:#fffffff7}.interface-context-title{flex-direction:column;min-width:150px;display:flex}.interface-context-title span{font-size:13px;font-weight:700}.interface-context-title small{color:var(--muted);margin-top:2px;font-size:9px}.backend-switch-button{color:#315f9f;white-space:nowrap;background:#edf3fc;border:1px solid #d4e0f2;border-radius:9px;align-items:center;gap:7px;min-height:36px;padding:0 12px;font-size:11px;font-weight:700;transition:background .15s,border-color .15s;display:inline-flex}.backend-switch-button:hover{background:#e3edfa;border-color:#bdcfe9}.mini-backend-switch{color:#2b6958;background:#edf6f2;border-color:#d3e5de}.mini-backend-switch:hover{background:#e3f0eb;border-color:#bed7ce}.interface-content-page{width:100%;max-width:1280px;margin:0 auto}.interface-content-page>.content-heading{justify-content:space-between;align-items:flex-end;margin-bottom:22px;display:flex}.interface-content-page>.content-heading h1{letter-spacing:-.035em;margin:5px 0 7px;font-size:25px}.interface-content-page>.content-heading p{color:var(--muted);margin:0;font-size:12px}.interface-content-page .eyebrow,.interface-conversation-list .eyebrow{color:#6482ad;letter-spacing:.16em;font-size:9px;font-weight:800}.interface-card{border:1px solid var(--line);background:#fff;border-radius:16px;padding:22px;box-shadow:0 8px 26px #223e680e}.interface-card>header{align-items:center;gap:12px;margin-bottom:20px;display:flex}.interface-card>header>div{flex:1}.interface-card h2{margin:0 0 4px;font-size:15px}.interface-card p{color:var(--muted);margin:0;font-size:10px;line-height:1.6}.interface-card-icon{color:#3767a7;background:#eaf1fb;border-radius:11px;flex:none;justify-content:center;align-items:center;width:40px;height:40px;display:flex}.interface-card-icon.warm{color:#a36a22;background:#fff2de}.interface-warning-card{color:#8b6428;background:#fff8e9;border:1px solid #eddcb9;border-radius:13px;align-items:center;gap:12px;margin-bottom:18px;padding:14px 16px;display:flex}.interface-warning-card>div{flex-direction:column;flex:1;display:flex}.interface-warning-card strong{font-size:12px}.interface-warning-card span{color:#9d8155;margin-top:3px;font-size:10px}.interface-warning-card button{color:#80591e;background:#fff;border:1px solid #e3cca1;border-radius:8px;min-height:34px;padding:0 12px;font-size:11px}.interface-chat-workspace{background:#fff;grid-template-columns:354px minmax(0,1fr);height:100%;min-height:0;display:grid;overflow:hidden}.interface-conversation-list{border-right:1px solid var(--line);flex-direction:column;min-height:0;display:flex}.interface-conversation-list>header{justify-content:space-between;align-items:center;padding:18px 18px 13px;display:flex}.interface-conversation-list h1{letter-spacing:-.03em;margin:3px 0 0;font-size:19px}.interface-summary-strip{border-bottom:1px solid var(--line);border-top:1px solid var(--line);background:linear-gradient(105deg,#edf3fc,#f8faff);grid-template-columns:repeat(3,1fr);padding:9px 16px;display:grid}.interface-summary-strip span{border-right:1px solid #dfe7f2;justify-content:center;align-items:center;gap:7px;display:flex}.interface-summary-strip span:last-child{border-right:0}.interface-summary-strip small{color:var(--muted);font-size:9px}.interface-summary-strip strong{color:#2e5e9c;font-size:13px}.interface-list-tools{border-bottom:1px solid var(--line);grid-template-columns:minmax(0,1fr) 104px;gap:7px;padding:11px 13px;display:grid}.interface-list-tools label{color:#8290a4;background:#f4f7fb;border:1px solid #0000;border-radius:8px;align-items:center;padding:0 9px;display:flex}.interface-list-tools label:focus-within{background:#fff;border-color:#c5d3e8}.interface-list-tools input,.interface-list-tools select{background:0 0;border:0;width:100%;min-width:0;height:34px;font-size:10px}.interface-list-tools input{padding-left:7px}.interface-list-tools select{background:#f4f7fb;border-radius:8px;padding:0 6px}.interface-conversation-scroll{flex:1;min-height:0;overflow-y:auto}.interface-conversation-scroll>button{text-align:left;background:0 0;border-bottom:1px solid #edf1f6;grid-template-columns:39px minmax(0,1fr) auto;align-items:flex-start;gap:10px;width:100%;padding:13px 14px;transition:background .14s;display:grid}.interface-conversation-scroll>button:hover{background:#f7f9fd}.interface-conversation-scroll>button.active{background:#edf3fc;box-shadow:inset 3px 0 #527eb8}.interface-customer-avatar{color:#315f9e;background:linear-gradient(145deg,#e5effd,#d8e6f8);border-radius:12px;flex:none;justify-content:center;align-items:center;width:39px;height:39px;font-size:13px;font-weight:750;display:flex}.interface-customer-avatar.large{border-radius:13px;width:43px;height:43px}.interface-conversation-copy{flex-direction:column;min-width:0;display:flex}.interface-conversation-copy>span{justify-content:space-between;align-items:center;min-width:0;display:flex}.interface-conversation-copy strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.interface-conversation-copy time{color:#9aa5b4;margin-left:8px;font-size:8px}.interface-conversation-copy em{color:#687587;text-overflow:ellipsis;white-space:nowrap;margin-top:5px;font-size:10px;font-style:normal;overflow:hidden}.interface-conversation-copy small{color:#9aa4b2;margin-top:5px;font-size:8px}.interface-conversation-scroll>button>b{color:#fff;background:#d9695a;border-radius:10px;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:9px;display:flex}.interface-chat-panel{flex-direction:column;min-width:0;min-height:0;display:flex}.interface-chat-header{border-bottom:1px solid var(--line);align-items:center;gap:11px;min-height:70px;padding:10px 19px;display:flex}.interface-chat-header>div:nth-child(2){min-width:0}.interface-chat-header h2{margin:0 0 4px;font-size:14px}.interface-chat-header p{color:var(--muted);margin:0;font-size:9px}.interface-status-chip{color:#687891;white-space:nowrap;background:#eef3f9;border-radius:12px;margin-left:4px;padding:5px 9px;font-size:9px;font-weight:700}.interface-status-chip.waiting{color:#986522;background:#fff3dd}.interface-status-chip.in_service{color:#39765f;background:#e9f4ef}.interface-chat-actions{align-items:center;gap:8px;margin-left:auto;display:flex}.assigned-other{color:#8b6a37;font-size:10px}.interface-message-scroll{background:radial-gradient(circle at 20% 0,#5c87c10e,#0000 33%),#f6f8fb;flex:1;min-height:0;padding:21px 26px;overflow-y:auto}.interface-message-row{align-items:flex-start;gap:8px;max-width:min(72%,650px);margin:12px 0;display:flex}.interface-message-row.agent{flex-direction:row-reverse;margin-left:auto}.interface-message-row.system{justify-content:center;max-width:80%;margin-left:auto;margin-right:auto}.interface-message-avatar{color:#315f9d;background:#dce8f8;border-radius:9px;flex:none;justify-content:center;align-items:center;width:30px;height:30px;font-size:10px;font-weight:700;display:flex}.interface-message-row.agent .interface-message-avatar{color:#fff;background:#315f9e}.interface-message-row>div{flex-direction:column;min-width:0;display:flex}.interface-message-row.agent>div{align-items:flex-end}.interface-message-row>div>small{color:#8b96a4;margin:0 3px 4px;font-size:8px}.interface-message-row article{color:#273548;white-space:pre-wrap;word-break:break-word;background:#fff;border:1px solid #e2e8f0;border-radius:4px 13px 13px;max-width:100%;padding:9px 12px;font-size:12px;line-height:1.65;overflow:hidden;box-shadow:0 3px 12px #2e425c0b}.interface-message-row.agent article{color:#fff;background:#3d6ba8;border-color:#3d6ba8;border-radius:13px 4px 13px 13px}.interface-message-row.system article{box-shadow:none;color:#728093;text-align:center;background:#e9eef5;border:0;border-radius:12px;padding:6px 10px;font-size:9px}.interface-message-row article.unsupported,.interface-message-row article.file,.interface-message-row article.voice{color:#805e2d;background:#fff8e9;border-color:#eadbbd}.interface-message-row article img,.interface-message-row article video{border-radius:8px;max-width:min(100%,360px);max-height:320px;display:block}.interface-message-row article audio{width:280px;max-width:100%;display:block}.interface-media-file{color:inherit;align-items:center;gap:9px;min-width:min(250px,62vw);text-decoration:none;display:flex}.interface-media-file>span{flex-direction:column;flex:1;min-width:0;display:flex}.interface-media-file strong{text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.interface-media-file small,.interface-media-caption{color:#8a7659;margin-top:3px;font-size:8px;display:block}.interface-media-processing{align-items:center;gap:7px;min-width:116px;padding:7px 9px;display:inline-flex}.interface-message-row.agent .interface-media-file small,.interface-message-row.agent .interface-media-caption{color:#ffffffb8}.interface-message-row article.image,.interface-message-row article.video{padding:4px}.interface-message-row time{color:#a1aab5;margin:4px 3px 0;font-size:8px}.interface-composer{border-top:1px solid var(--line);background:#fff;padding:10px 17px 11px}.interface-quick-bar{gap:6px;margin-bottom:8px;display:flex;overflow-x:auto}.interface-quick-bar button{color:#41658f;background:#edf3fb;border:1px solid #d9e3f1;border-radius:7px;flex:none;padding:6px 9px;font-size:9px}.interface-composer>div:nth-last-child(2){align-items:flex-end;gap:10px;display:flex}.interface-attach-button{color:#41658f;cursor:pointer;background:#edf3fb;border:1px solid #d9e3f1;border-radius:9px;justify-content:center;align-items:center;width:42px;height:42px;display:inline-flex}.interface-attach-button.disabled{cursor:not-allowed;opacity:.45}.interface-attach-button input{display:none}.interface-composer textarea{resize:none;background:#f5f7fa;border:1px solid #0000;border-radius:10px;flex:1;min-height:55px;max-height:120px;padding:10px 12px;font-size:12px;line-height:1.6}.interface-composer textarea:focus{background:#fff;border-color:#bdcce1}.interface-send-button{min-height:42px}.interface-composer>small{color:#99a3b0;margin-top:6px;font-size:8px;display:block}.interface-empty{color:#93a0b0;text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:8px;min-height:180px;padding:30px;display:flex}.interface-empty strong{color:#677487;font-size:12px}.interface-empty span{font-size:9px;line-height:1.6}.compact-empty{min-height:150px}.interface-access-grid{grid-template-columns:minmax(0,1fr) minmax(340px,.82fr);gap:18px;margin-bottom:18px;display:grid}.permanent-link-card{margin-bottom:18px}.permanent-link-layout{grid-template-columns:250px minmax(0,1fr);align-items:center;gap:26px;display:grid}.permanent-qr-image{width:250px;height:250px}.permanent-link-details{min-width:0}.permanent-link-details .field+.field{margin-top:12px}.permanent-link-details .field input[readonly]{color:#667589;background:#f5f7fa}.permanent-link-actions{flex-wrap:wrap;margin:16px 0 10px}.permanent-link-actions button:disabled{cursor:not-allowed;opacity:.55}.permanent-link-details>small{color:#8591a1;font-size:9px;line-height:1.65;display:block}.qr-create-card{align-self:start}.qr-create-card .field{margin-bottom:14px}.qr-display-card{flex-direction:column;align-items:center;min-height:405px;display:flex}.qr-display-card>header{width:100%}.interface-qr-image{object-fit:contain;border:1px solid #e0e6ef;border-radius:14px;width:234px;height:234px;box-shadow:0 8px 25px #233f6614}.qr-status,.account-state{color:#63748a;white-space:nowrap;background:#edf2f8;border-radius:12px;align-items:center;gap:5px;padding:5px 8px;font-size:9px;font-weight:700;display:inline-flex}.qr-status.confirmed,.account-state.active{color:#34735c;background:#e9f5ef}.qr-status.expired,.qr-status.verify_code_blocked,.account-state.error,.account-state.disconnected{color:#a4514b;background:#faecea}.qr-status.scaned,.qr-status.need_verifycode{color:#986520;background:#fff2dd}.qr-countdown{color:#5f6e82;margin-top:12px;font-size:11px}.qr-actions{gap:8px;margin-top:13px;display:flex}.qr-actions button,.table-actions button{color:#607086;background:#f2f5f9;border-radius:7px;align-items:center;gap:5px;min-height:30px;padding:0 9px;font-size:9px;display:inline-flex}.qr-actions button:hover,.table-actions button:hover{color:#315f9e;background:#e9eff7}.verify-code-row{gap:7px;width:min(100%,300px);margin-top:12px;display:flex}.verify-code-row input{border:1px solid #ced9e8;border-radius:8px;flex:1;min-width:0;padding:0 10px;font-size:11px}.verify-code-row button{color:#fff;background:#315f9e;border-radius:8px;min-height:36px;padding:0 12px;font-size:10px}.interface-table-heading{justify-content:space-between}.interface-table-heading>span{color:#52709a;background:#edf3fb;border-radius:10px;padding:5px 8px;font-size:9px}.interface-table-wrap{overflow-x:auto}.interface-table{border-collapse:collapse;width:100%;min-width:760px}.interface-table th{color:#8490a0;text-align:left;background:#f6f8fb;padding:10px 11px;font-size:9px;font-weight:700}.interface-table td{color:#5a687a;vertical-align:middle;border-bottom:1px solid #edf1f5;padding:12px 11px;font-size:10px}.interface-table td strong{color:#2d3949;font-size:11px}.interface-table code{color:#64748a;font-size:9px}.interface-table .error-cell{color:#9b5a56;text-overflow:ellipsis;white-space:nowrap;max-width:260px;overflow:hidden}.interface-table .poll-metric{color:#6b7f99;white-space:nowrap;margin-top:3px;font-size:8px;display:block}.interface-table .poll-metric.slow{color:#b35b51}.table-actions{gap:5px;display:flex}.table-actions .danger-action{color:#a34c47}.table-actions .success-action{color:#34735c}.empty-table{color:#9aa4b0!important;text-align:center!important;padding:35px!important}.customer-cell{align-items:center;gap:9px;display:flex}.customer-cell>i{color:#315f9e;background:#e8f0fb;border-radius:9px;justify-content:center;align-items:center;width:32px;height:32px;font-size:10px;font-style:normal;font-weight:700;display:flex}.customer-cell>span{flex-direction:column;display:flex}.customer-cell small{color:#99a3b0;margin-top:3px;font-size:8px}.interface-settings-page{max-width:1120px}.interface-settings-stack{flex-direction:column;gap:17px;display:flex}.settings-form-card>header>div{flex:1}.interface-switch{color:#68778b;background:#f3f6fa;border-radius:10px;align-items:center;gap:6px;min-height:34px;padding:0 10px;font-size:9px;display:flex}.interface-switch.prominent{color:#315f9e;background:#edf3fb;font-weight:700}.interface-switch input,.mini-check input{accent-color:#315f9e}.interface-rule-list,.interface-quick-settings-list{flex-direction:column;gap:9px;display:flex}.interface-rule-row{background:#f7f9fc;border:1px solid #edf1f6;border-radius:10px;grid-template-columns:150px 100px minmax(220px,1fr) 58px 32px;align-items:center;gap:8px;padding:9px;display:grid}.interface-rule-row input,.interface-rule-row select,.interface-rule-row textarea,.interface-quick-settings-list input,.interface-quick-settings-list textarea{resize:vertical;background:#fff;border:1px solid #dbe3ee;border-radius:8px;min-height:36px;padding:8px 9px;font-size:10px}.interface-rule-row textarea{min-height:38px}.mini-check{color:#68788c;white-space:nowrap;align-items:center;gap:4px;font-size:9px;display:flex}.interface-quick-settings-list>div:not(.interface-empty){background:#f7f9fc;border:1px solid #edf1f6;border-radius:10px;grid-template-columns:160px minmax(240px,1fr) 58px 32px;align-items:center;gap:8px;padding:9px;display:grid}.interface-quick-settings-list textarea{min-height:42px}.interface-capability-grid{grid-template-columns:repeat(2,1fr);gap:10px;display:grid}.interface-capability-grid label{background:#f6f8fb;border:1px solid #e9eef5;border-radius:11px;align-items:center;gap:10px;padding:13px;display:flex}.interface-capability-grid input{accent-color:#315f9e;width:16px;height:16px}.interface-capability-grid span{flex-direction:column;display:flex}.interface-capability-grid strong{font-size:11px}.interface-capability-grid small{color:var(--muted);margin-top:3px;font-size:9px}@media (max-width:900px){.interface-context-title,.interface-topbar .socket-indicator,.interface-topbar .account-button>span:nth-child(2),.interface-topbar .account-button>svg,.interface-topbar .notification-button{display:none}.backend-switch-button{margin-left:auto}.interface-chat-workspace{grid-template-columns:310px minmax(0,1fr)}.interface-rule-row{grid-template-columns:1fr 100px}.interface-rule-row textarea{grid-column:1/-1}}@media (max-width:720px){.interface-console .page-surface:not(.chat-surface){padding:17px 13px calc(24px + env(safe-area-inset-bottom))}.interface-chat-workspace{display:block;overflow:auto}.interface-conversation-list{border-right:0;min-height:100%}.interface-chat-panel{z-index:24;background:#fff;display:none;position:fixed;top:64px;bottom:0;left:0;right:0}.interface-conversation-list:has(button.active)+.interface-chat-panel{display:flex}.interface-access-grid,.permanent-link-layout,.interface-capability-grid,.form-grid.two,.form-grid.three{grid-template-columns:1fr}.permanent-qr-image{justify-self:center;width:min(250px,72vw);height:min(250px,72vw)}.interface-content-page>.content-heading{flex-direction:column;align-items:flex-start;gap:13px}.interface-content-page>.content-heading>button{width:100%}.interface-card{border-radius:13px;padding:16px}.backend-switch-button span{display:none}.backend-switch-button{justify-content:center;width:38px;height:36px;padding:0}.interface-quick-settings-list>div:not(.interface-empty),.interface-rule-row{grid-template-columns:1fr}.interface-message-row{max-width:88%}}*{box-sizing:border-box}html,body{background:var(--canvas);height:100%;min-height:100%;color:var(--ink);font-family:var(--font-sans);-webkit-text-size-adjust:100%;margin:0}body{min-height:100vh}html.standalone-app,html.standalone-app body,html.native-app,html.native-app body{height:var(--app-height,100dvh);min-height:var(--app-height,100dvh);overscroll-behavior:none;overflow:hidden}html.standalone-app body,html.native-app body{width:100%;position:fixed;top:0;left:0;right:0}html.native-app.ios-device,html.native-app.ios-device body{background:#f4f8f6;height:100%;min-height:100%}html.standalone-app .login-page,html.standalone-app .portal-page,html.standalone-app .app-loading,html.native-app .login-page,html.native-app .portal-page,html.native-app .app-loading{height:var(--app-height,100dvh);min-height:var(--app-height,100dvh);overscroll-behavior-y:contain;overflow-y:auto}html.standalone-app .login-panel,html.native-app .login-panel{min-height:var(--app-height,100dvh);padding-bottom:max(24px, env(safe-area-inset-bottom));padding-left:max(24px, env(safe-area-inset-left));padding-right:max(24px, env(safe-area-inset-right));padding-top:max(24px, env(safe-area-inset-top))}html.standalone-app.keyboard-open .login-panel,html.native-app.keyboard-open .login-panel{justify-content:flex-start}button,input,textarea,select{color:inherit;font:inherit}button,select{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.52}a{color:inherit;text-decoration:none}button{-webkit-tap-highlight-color:transparent;touch-action:manipulation;border:0}input,textarea,select{outline:none}::selection{color:var(--brand-strong);background:#b8ddd2}.brand-lockup{align-items:center;gap:11px;display:inline-flex}.brand-lockup>span:last-child{flex-direction:column;display:flex}.brand-lockup strong{letter-spacing:.04em;font-size:19px}.brand-lockup small{color:var(--muted);margin-top:2px;font-size:11px}.brand-lockup-light small{color:#ffffffa3}.brand-mark{background:var(--brand);color:#fff;border-radius:12px 12px 12px 5px;justify-content:center;align-items:center;width:42px;height:42px;display:inline-flex;position:relative}.primary-button,.secondary-button{border-radius:9px;justify-content:center;align-items:center;gap:7px;min-height:40px;padding:0 16px;font-size:14px;font-weight:650;line-height:1;transition:background .16s,border-color .16s,box-shadow .16s,transform .16s;display:inline-flex}.primary-button{background:var(--brand);color:#fff;box-shadow:0 6px 16px #245f5333}.primary-button:hover:not(:disabled){background:var(--brand-strong);transform:translateY(-1px)}.secondary-button{border:1px solid var(--line-strong);color:#3c4a45;background:#fff}.compact{border-radius:8px;min-height:34px;padding:0 12px;font-size:13px}.fit-button{align-self:flex-start;width:fit-content}.text-button{color:var(--muted);background:0 0;padding:8px;font-size:13px}.text-button.danger{color:var(--danger)}.icon-button{color:#6f7c77;background:0 0;border-radius:8px;justify-content:center;align-items:center;width:34px;height:34px;padding:0;display:inline-flex}.icon-button:hover{color:var(--ink);background:#eff3f1}.icon-button.bordered{border:1px solid var(--line)}.field{flex-direction:column;gap:7px;display:flex}.field input,.field textarea,.field select,.action-popover select{border:1px solid var(--line-strong);color:var(--ink);background:#fff;border-radius:9px;width:100%;min-height:42px;padding:9px 12px;font-size:14px;transition:border-color .16s,box-shadow .16s}.field textarea{resize:vertical;min-height:80px;line-height:1.65}.form-error{color:var(--danger);background:#fff0ef;border-radius:8px;margin:0;padding:10px 12px;font-size:13px}.eyebrow{color:var(--brand);letter-spacing:.14em;text-transform:uppercase;margin-bottom:8px;font-size:12px;font-weight:750;display:block}.eyebrow-light{color:#a9d8ca;letter-spacing:.12em;margin-bottom:20px;font-size:12px;font-weight:700;display:block}.portal-page{background:radial-gradient(circle at 12% 10%,#40897521,#0000 30%),radial-gradient(circle at 88% 85%,#bb7c2d14,#0000 28%),#eef3f1;justify-content:center;align-items:center;min-height:100vh;padding:48px 24px;display:flex}.portal-shell{width:100%;max-width:980px}.portal-brand{margin-bottom:max(56px,min(9vh,96px))}.portal-heading{max-width:680px}.portal-heading h1{letter-spacing:-.045em;margin:12px 0 18px;font-size:max(36px,min(5vw,56px));font-weight:650;line-height:1.15}.portal-heading p{color:var(--muted);margin:0;font-size:16px;line-height:1.8}.portal-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-top:42px;display:grid}.portal-card{background:#ffffffe6;border:1px solid #d7e0dce6;border-radius:20px;flex-direction:column;min-height:292px;padding:30px;transition:border-color .18s,box-shadow .18s,transform .18s;display:flex;box-shadow:0 18px 46px #1d393114}.portal-card:hover{border-color:#a9c3ba;transform:translateY(-4px);box-shadow:0 24px 58px #1d393124}.portal-card.agent:hover{border-color:#d5b484}.portal-card-icon{background:var(--brand-soft);color:var(--brand);border-radius:14px;justify-content:center;align-items:center;width:52px;height:52px;display:flex}.portal-card.agent .portal-card-icon{color:#a56b25;background:#faf0e2}.portal-card-copy{flex-direction:column;flex:1;margin-top:25px;display:flex}.portal-card-copy small{color:var(--soft);letter-spacing:.13em;font-size:10px;font-weight:750}.portal-card-copy strong{letter-spacing:-.025em;margin-top:8px;font-size:24px}.portal-card-copy em{color:var(--muted);margin-top:10px;font-size:13px;font-style:normal;line-height:1.7}.portal-card-action{color:var(--brand);justify-content:space-between;align-items:center;gap:7px;margin-top:24px;font-size:13px;font-weight:700;display:flex}.portal-card.agent .portal-card-action{color:#9b6524}.official-home{color:var(--ink);background:#f7faf8;min-height:100vh;overflow:hidden}.official-nav{align-items:center;gap:28px;max-width:1200px;height:82px;margin:0 auto;padding:0 28px;display:flex}.official-brand{color:inherit;flex:none}.official-nav>nav{align-items:center;gap:28px;margin-left:auto;display:flex}.official-nav>nav a{color:#5c6d66;font-size:13px;font-weight:600}.official-nav>nav a:hover{color:var(--brand)}.official-nav-login{color:var(--brand);border:1px solid #cfded8;border-radius:10px;align-items:center;gap:7px;min-height:39px;padding:0 14px;font-size:12px;font-weight:700;display:inline-flex}.official-nav-login:hover{background:#eef6f3;border-color:#acc9bf}.official-hero{grid-template-columns:minmax(0,.94fr) minmax(460px,1.06fr);align-items:center;gap:max(44px,min(7vw,94px));max-width:1200px;min-height:650px;margin:0 auto;padding:76px 28px 96px;display:grid;position:relative}.official-hero:before{content:"";filter:blur(6px);background:#4b937e1f;border-radius:50%;width:520px;height:520px;position:absolute;top:-160px;right:-290px}.official-hero-copy{z-index:2;position:relative}.official-hero-badge{color:#2c735e;background:#e6f2ee;border:1px solid #d5e8e1;border-radius:999px;align-items:center;gap:7px;padding:8px 12px;font-size:11px;font-weight:700;display:inline-flex}.official-hero h1{letter-spacing:-.055em;margin:25px 0 24px;font-size:max(44px,min(5vw,68px));font-weight:680;line-height:1.12}.official-hero h1 em{color:var(--brand);font-style:normal;display:block}.official-hero-copy>p{color:#66766f;max-width:590px;margin:0;font-size:16px;line-height:1.9}.official-hero-actions{flex-wrap:wrap;align-items:center;gap:12px;margin-top:34px;display:flex}.official-primary-link,.official-secondary-link{border-radius:11px;justify-content:center;align-items:center;gap:8px;min-height:46px;padding:0 19px;font-size:13px;font-weight:700;display:inline-flex}.official-primary-link{background:var(--brand);color:#fff;box-shadow:0 12px 30px #1f5a4a33}.official-primary-link:hover{background:var(--brand-strong);transform:translateY(-1px)}.official-secondary-link{color:#52655d;background:#fff;border:1px solid #d6e1dd}.official-trust-points{flex-wrap:wrap;gap:15px 21px;margin-top:29px;display:flex}.official-trust-points span{color:#718078;align-items:center;gap:6px;font-size:11px;display:inline-flex}.official-trust-points svg{color:#3d8a72}.official-hero-visual{min-height:440px;position:relative}.official-console-card{background:#fffffff5;border:1px solid #d4e1dcf5;border-radius:24px;position:absolute;top:24px;left:0;right:0;overflow:hidden;box-shadow:0 34px 78px #1d423721}.official-console-card>header{border-bottom:1px solid #e4ece8;align-items:center;gap:10px;min-height:68px;padding:0 18px;display:flex}.official-console-logo{background:var(--brand);color:#fff;border-radius:10px;justify-content:center;align-items:center;width:38px;height:38px;display:inline-flex}.official-console-card>header>span:nth-child(2){flex-direction:column;gap:3px;display:flex}.official-console-card>header strong{font-size:12px}.official-console-card>header small{color:var(--muted);font-size:9px}.official-console-card>header i{background:#54b38f;border-radius:50%;width:8px;height:8px;margin-left:auto;box-shadow:0 0 0 5px #edf8f4}.official-console-body{grid-template-columns:190px minmax(0,1fr);min-height:326px;display:grid}.official-console-body>aside{background:#f8fbfa;border-right:1px solid #e5ece9;padding:12px 9px}.official-console-body>aside>span{border-radius:11px;align-items:center;gap:9px;margin-bottom:5px;padding:9px;display:flex}.official-console-body>aside>span.active{background:#e8f3ef}.official-console-body aside b{color:var(--brand);background:#d9eae4;border-radius:9px;flex:none;justify-content:center;align-items:center;width:34px;height:34px;font-size:10px;display:flex}.official-console-body aside em{flex-direction:column;gap:4px;min-width:0;font-style:normal;display:flex}.official-console-body aside strong{font-size:10px}.official-console-body aside small{color:#85928c;text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}.official-console-body>section{background:radial-gradient(circle at 100% 0,#4f9b8517,#0000 34%),#fff;flex-direction:column;gap:13px;padding:30px 24px;display:flex}.official-chat-message{border-radius:13px;max-width:84%;padding:11px 13px;font-size:10px;line-height:1.65}.official-chat-message.customer{color:#48564f;background:#f1f4f3}.official-chat-message.service{background:var(--brand);color:#fff;align-self:flex-end}.official-chat-status{color:#829089;border-top:1px solid #edf1ef;align-items:center;gap:6px;margin-top:auto;padding-top:13px;font-size:8px;display:flex}.official-chat-status svg{color:#448c76}.official-float-card{-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);color:var(--brand);background:#ffffffeb;border:1px solid #d8e4dff2;border-radius:14px;align-items:center;gap:9px;padding:11px 13px;display:flex;position:absolute;box-shadow:0 16px 34px #23473d1f}.official-float-card.users{top:4px;left:-34px}.official-float-card.secure{bottom:8px;right:-28px}.official-float-card em{flex-direction:column;gap:2px;font-style:normal;display:flex}.official-float-card small{color:#8a9690;font-size:8px}.official-float-card strong{color:#2e443c;font-size:10px}.official-section{max-width:1200px;margin:0 auto;padding:94px 28px}.official-section-heading{max-width:680px}.official-section-heading h2,.official-process-copy h2,.official-security-section h2{letter-spacing:-.04em;margin:0;font-size:max(30px,min(3.5vw,44px));line-height:1.2}.official-section-heading p,.official-process-copy p{color:var(--muted);margin:16px 0 0;font-size:14px;line-height:1.8}.official-capability-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-top:44px;display:grid}.official-capability-grid article{background:#fff;border:1px solid #dfe8e4;border-radius:18px;min-height:236px;padding:25px}.official-capability-grid article>span{color:var(--brand);background:#e9f3ef;border-radius:11px;justify-content:center;align-items:center;width:44px;height:44px;display:inline-flex}.official-capability-grid h3{margin:23px 0 11px;font-size:17px}.official-capability-grid p{color:#74827c;margin:0;font-size:12px;line-height:1.75}.official-process-section{color:#fff;background:#163e36;border-radius:30px;grid-template-columns:minmax(0,.92fr) minmax(420px,1.08fr);gap:80px;max-width:1144px;margin:32px auto 96px;padding:66px;display:grid;position:relative;overflow:hidden}.official-process-section:after{content:"";border:1px solid #ffffff14;border-radius:50%;width:420px;height:420px;position:absolute;top:-220px;right:-220px}.official-process-copy{z-index:1;position:relative}.official-process-copy .eyebrow{color:#8bc9b6}.official-process-copy p{color:#ffffffa8}.official-process-list{z-index:1;flex-direction:column;gap:11px;display:flex;position:relative}.official-process-list article{background:#ffffff14;border:1px solid #ffffff17;border-radius:14px;align-items:flex-start;gap:14px;padding:16px;display:flex}.official-process-list b{color:#99d8c4;background:#81cab329;border-radius:9px;flex:none;justify-content:center;align-items:center;width:34px;height:34px;font-size:10px;display:flex}.official-process-list h3{margin:1px 0 6px;font-size:13px}.official-process-list p{color:#ffffff94;margin:0;font-size:10px;line-height:1.6}.official-security-section{background:#eaf3f0;border:1px solid #d5e6e0;border-radius:23px;grid-template-columns:minmax(0,1.1fr) minmax(300px,.9fr);align-items:center;gap:50px;max-width:1144px;margin:0 auto 96px;padding:46px 52px;display:grid}.official-security-section>div{align-items:center;gap:17px;display:flex}.official-security-icon{color:var(--brand);background:#fff;border-radius:15px;flex:none;justify-content:center;align-items:center;width:58px;height:58px;display:flex}.official-security-section small{color:#598174;letter-spacing:.12em;margin-bottom:7px;font-size:9px;font-weight:700;display:block}.official-security-section h2{font-size:max(24px,min(3vw,34px))}.official-security-section>p{color:#667a72;margin:0;font-size:12px;line-height:1.85}.official-footer{text-align:center;border-top:1px solid #dce6e2;flex-direction:column;align-items:center;padding:58px 28px 42px;display:flex}.official-footer>p{color:#74837c;margin:18px 0 22px;font-size:11px;line-height:1.7}.official-footer>nav{flex-wrap:wrap;justify-content:center;gap:20px;display:flex}.official-footer>nav a{color:#52675f;font-size:11px}.official-footer>small{color:#a0aaa5;margin-top:28px;font-size:9px}@media (max-width:980px){.official-hero{grid-template-columns:1fr;padding-top:54px}.official-hero-copy{max-width:720px}.official-hero-visual{width:100%;max-width:680px;margin:0 auto}.official-capability-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.official-process-section{border-radius:0;grid-template-columns:1fr;margin-left:0;margin-right:0}}@media (max-width:680px){.official-nav{height:70px;padding:0 18px}.official-nav>nav{display:none}.official-nav-login{margin-left:auto}.official-brand small{display:none}.official-hero{min-height:auto;padding:42px 19px 72px}.official-hero h1{font-size:42px}.official-hero-copy>p{font-size:14px}.official-hero-actions>a{width:100%}.official-hero-visual{min-height:390px}.official-console-body{grid-template-columns:105px minmax(0,1fr)}.official-console-body aside em small{display:none}.official-console-body aside b{width:30px;height:30px}.official-console-body>section{padding:24px 14px}.official-float-card.users{left:-5px}.official-float-card.secure{right:-4px}.official-section{padding:74px 19px}.official-capability-grid{grid-template-columns:1fr}.official-capability-grid article{min-height:auto}.official-process-section{gap:44px;padding:58px 20px}.official-security-section{border-radius:0;grid-template-columns:1fr;gap:28px;margin-bottom:70px;padding:40px 20px}.official-security-section>div{align-items:flex-start}}.login-page{grid-template-columns:minmax(430px,1.06fr) minmax(420px,.94fr);min-height:100vh;display:grid}.login-story{color:#fff;background:radial-gradient(circle at 22% 14%,#63a79447,#0000 35%),linear-gradient(146deg,#164a40 0%,#173e37 55%,#102e29 100%);min-height:100vh;padding:max(32px,min(5vw,72px));position:relative;overflow:hidden}.login-story:after{content:"";border:1px solid #ffffff14;border-radius:50%;width:540px;height:540px;position:absolute;top:-180px;right:-230px}.brand-lockup-light .brand-mark{background:#ffffff24;box-shadow:inset 0 0 0 1px #ffffff1f}.story-copy h1{letter-spacing:-.045em;margin:0 0 24px;font-size:max(38px,min(4.5vw,66px));font-weight:650;line-height:1.17}.story-copy>p{color:#ffffffad;max-width:520px;margin:0;font-size:16px;line-height:1.9}.story-points{flex-wrap:wrap;gap:12px 24px;margin-top:36px;display:flex}.story-points span{color:#ffffffd1;align-items:center;gap:7px;font-size:13px;display:flex}.story-points svg{color:#8cc9b8}.story-preview{grid-template-columns:42px minmax(0,330px);gap:12px;display:grid;position:absolute;bottom:62px;left:max(32px,min(5vw,72px))}.preview-avatar{color:var(--brand);background:#d8eee8;border-radius:50%;justify-content:center;align-self:end;align-items:center;width:42px;height:42px;font-size:14px;font-weight:700;display:flex}.preview-bubble{color:#25332e;background:#fff;border-radius:14px 14px 14px 4px;padding:15px 17px;font-size:14px;line-height:1.5}.preview-status{color:#ffffff8f;grid-column:2;align-items:center;gap:8px;font-size:12px;display:flex}.preview-status span{background:#7fd2b8;border-radius:50%;width:6px;height:6px;box-shadow:0 0 0 4px #7fd2b81a}.login-panel{background:#f7f9f8;flex-direction:column;justify-content:center;align-items:center;min-height:100vh;padding:42px;display:flex}.login-card{background:#fff;border:1px solid #e5ebe8;border-radius:20px;width:100%;max-width:430px;padding:38px;box-shadow:0 24px 70px #243d351a}.login-mobile-brand{align-items:center;gap:10px;display:none}.login-heading{align-items:flex-start;gap:14px;margin-bottom:32px;display:flex}.login-portal-chip{color:var(--brand);letter-spacing:.04em;background:#edf6f2;border:1px solid #d8e9e2;border-radius:999px;align-items:center;gap:6px;margin-bottom:14px;padding:6px 10px;font-size:11px;font-weight:700;display:inline-flex}.login-portal-chip.admin{color:#365b50;background:#f1f5f3;border-color:#dbe4e0}.login-icon{background:var(--brand-soft);color:var(--brand);border-radius:11px;justify-content:center;align-items:center;width:42px;height:42px;display:flex}.login-heading h2{letter-spacing:-.03em;margin:0 0 6px;font-size:26px}.login-heading p{color:var(--muted);margin:0;font-size:13px}.password-field{align-items:center;display:flex;position:relative}.password-field input{padding-right:46px}.password-field .icon-button{position:absolute;right:5px}.login-button{width:100%;min-height:46px;margin-top:6px}.login-slider{--slider-progress:0%;-webkit-user-select:none;user-select:none;touch-action:none;-webkit-tap-highlight-color:transparent;background:#edf3f0;border:1px solid #d9e4df;border-radius:12px;align-items:center;height:52px;margin-bottom:0;transition:border-color .16s,background .16s;display:flex;position:relative;overflow:hidden}.login-verification-field{margin-bottom:18px}.login-verification-heading{justify-content:space-between;align-items:baseline;margin-bottom:8px;display:flex}.login-verification-heading>span{color:#4a5c55;font-size:12px;font-weight:650}.login-verification-heading small{color:#899791;font-size:11px}.login-challenge-retry{color:var(--brand);background:#f6f9f8;border:1px dashed #cbdad4;border-radius:10px;justify-content:center;align-items:center;gap:7px;width:100%;min-height:42px;margin:0 0 16px;font-size:12px;font-weight:650;display:flex}.login-slider:focus-within{border-color:#81a99e;box-shadow:0 0 0 3px #245f5314}.login-slider.verified{background:#e9f6f0;border-color:#9ac9b7}.login-slider-label{color:#6f7f79;pointer-events:none;text-align:center;z-index:2;font-size:13px;font-weight:650;position:absolute;left:0;right:0}.login-slider.verified .login-slider-label{color:#236352}.login-slider-fill{pointer-events:none;background:linear-gradient(90deg,#d7ece4,#c8e8dc);border-radius:11px;align-self:stretch;transition:width 80ms linear}.login-slider-thumb{color:var(--brand);height:42px;left:clamp(5px, calc(var(--slider-progress) - 47px), calc(100% - 47px));pointer-events:none;z-index:3;background:#fff;border:1px solid #cbdad4;border-radius:10px;justify-content:center;align-items:center;width:42px;font-size:27px;font-weight:500;transition:left 80ms linear,background .16s;display:flex;position:absolute;top:4px;box-shadow:0 3px 10px #2043391a}.login-slider.dragging .login-slider-fill,.login-slider.dragging .login-slider-thumb{transition:none}.login-slider.verified .login-slider-thumb{color:#fff;background:#245f53;border-color:#245f53}.login-remember{color:#52635d;cursor:pointer;background:#f6f9f8;border:1px solid #e1e9e6;border-radius:12px;justify-content:space-between;align-items:center;gap:12px;min-height:58px;margin:0 0 14px;padding:10px 12px;display:flex;position:relative}.login-remember>input{opacity:0;width:1px;height:1px;position:absolute}.login-remember-box{color:#0000;background:#c9d3cf;border:0;border-radius:999px;flex:none;order:2;justify-content:flex-start;align-items:center;width:42px;height:24px;padding:3px;transition:background .16s;display:flex}.login-remember-box:after{content:"";background:#fff;border-radius:50%;width:18px;height:18px;transition:transform .18s cubic-bezier(.22,1,.36,1);box-shadow:0 1px 4px #18362e33}.login-remember-box svg{display:none}.login-remember>input:focus-visible+.login-remember-box{box-shadow:0 0 0 3px #245f531f}.login-remember>input:checked+.login-remember-box{background:var(--brand)}.login-remember>input:checked+.login-remember-box:after{transform:translate(18px)}.login-remember strong,.login-remember small{display:block}.login-remember strong{font-size:14px;line-height:1.35}.login-remember small{color:#8a9792;margin-top:2px;font-size:11px;line-height:1.4}.login-security-note{color:var(--muted);background:#f5f8f7;border-radius:9px;align-items:flex-start;gap:8px;margin-top:18px;padding:11px 12px;font-size:12px;line-height:1.5;display:flex}.login-security-note svg{color:var(--brand);flex:none}.login-footnote{color:#8b9893;margin:20px 0 0;font-size:12px}.app-loading{background:#f2f6f4;justify-content:center;align-items:center;gap:13px;min-height:100vh;display:flex}.app-error-page{color:#20332d;background:#f3f7f5;justify-content:center;align-items:center;min-height:100dvh;padding:24px;display:flex}.app-error-page>section{text-align:center;background:#fff;border:1px solid #dde8e3;border-radius:20px;width:100%;max-width:440px;padding:32px;box-shadow:0 18px 60px #183e361f}.app-error-page>section>span{color:#c15347;background:#fff0ed;border-radius:50%;justify-content:center;align-items:center;width:56px;height:56px;display:inline-flex}.app-error-page h1{margin:18px 0 8px;font-size:22px}.app-error-page p,.app-error-page small{color:#718079}.app-error-page div{gap:10px;margin:24px 0 14px;display:grid}.app-error-page button{background:var(--brand,#245f53);color:#fff;border-radius:11px;justify-content:center;align-items:center;gap:8px;min-height:46px;padding:0 18px;display:inline-flex}.app-error-page button.secondary-button{color:#35584f;background:#eef4f1}.app-loading>div{flex-direction:column;gap:3px;display:flex}.app-loading small{color:var(--muted)}.console-shell{--sidebar-width:238px;background:var(--canvas);grid-template-columns:var(--sidebar-width) minmax(0, 1fr);min-height:100vh;transition:grid-template-columns .18s;display:grid}.console-shell.chat-mode,.console-shell.chat-mode .console-main{height:100vh;min-height:0;overflow:hidden}.console-shell.chat-mode .page-surface.chat-surface{flex:1;height:auto;min-height:0;overflow:hidden}.main-sidebar{color:#fff;z-index:30;background:#163e36;flex-direction:column;height:100vh;display:flex;position:sticky;top:0;left:0;overflow:hidden}.sidebar-brand{align-items:center;gap:11px;height:72px;min-height:72px;padding:0 19px;display:flex}.sidebar-brand .brand-mark{background:#ffffff1f;flex:none;width:38px;height:38px}.brand-text{white-space:nowrap;flex-direction:column;min-width:130px;display:flex}.brand-text strong{letter-spacing:.05em;font-size:17px}.brand-text small{color:#ffffff80;margin-top:2px;font-size:10px}.sidebar-nav{flex-direction:column;flex:1;gap:4px;padding:12px;display:flex}.nav-group-label{color:#ffffff61;letter-spacing:.13em;text-transform:uppercase;white-space:nowrap;padding:9px 12px 6px;font-size:10px;font-weight:700}.nav-group-label.settings-label{margin-top:14px}.sidebar-nav button{color:#ffffffad;text-align:left;background:0 0;border-radius:8px;align-items:center;gap:11px;width:100%;height:42px;padding:0 12px;transition:background .16s,color .16s;display:flex}.sidebar-nav button.active{color:#fff;background:#ffffff1f;box-shadow:inset 3px 0 #83cdb8}.sidebar-nav button span{white-space:nowrap;min-width:130px;font-size:13px;font-weight:550}.sidebar-nav button b{background:#dd755f;border-radius:10px;justify-content:center;align-items:center;min-width:18px;height:18px;margin-left:auto;padding:0 5px;font-size:10px;display:flex}.sidebar-footer{border-top:1px solid #ffffff14;padding:12px}.collapse-button{color:#ffffff6b;background:0 0;align-items:center;gap:10px;width:100%;margin-top:8px;padding:8px 12px;display:flex}.collapse-button span{text-align:left;min-width:120px;font-size:11px}.sidebar-collapsed .brand-text,.sidebar-collapsed .nav-group-label,.sidebar-collapsed .sidebar-nav button span,.sidebar-collapsed .sidebar-nav button b,.sidebar-collapsed .collapse-button span{opacity:0;pointer-events:none}.sidebar-collapsed .sidebar-nav button{justify-content:center;padding:0}.sidebar-collapsed .collapse-button{justify-content:center;transform:rotate(180deg)}.sidebar-close-mobile,.mobile-menu,.mobile-nav-backdrop,.mobile-topbar-title,.mobile-bottom-nav{display:none}.console-main{flex-direction:column;min-width:0;min-height:100vh;display:flex}.topbar{border-bottom:1px solid var(--line);z-index:20;background:#fffffff5;align-items:center;gap:14px;height:64px;min-height:64px;padding:0 22px;display:flex;position:sticky;top:0}.global-search{color:#82908a;background:#f4f7f5;border:1px solid #0000;border-radius:8px;align-items:center;width:100%;max-width:360px;height:36px;padding:0 10px;display:flex}.global-search:focus-within{background:#fff;border-color:#bbd2ca}.global-search input{background:0 0;border:0;flex:1;min-width:0;padding:0 9px;font-size:12px}.global-search kbd{border:1px solid var(--line);color:#9aa59f;background:#fff;border-radius:5px;padding:3px 5px;font-family:inherit;font-size:9px}.socket-indicator{color:var(--muted);white-space:nowrap;align-items:center;gap:7px;margin-left:auto;font-size:11px;display:flex}.socket-indicator i{background:#e1a144;border-radius:50%;width:7px;height:7px}.socket-indicator.connected i{background:#55a887;box-shadow:0 0 0 4px #55a8871a}.socket-indicator.offline i{background:#bf6862}.notification-button{color:#68756f;background:0 0;border-radius:8px;justify-content:center;align-items:center;width:36px;height:36px;display:flex;position:relative}.notification-button:hover{background:#f0f4f2}.notification-button i{background:#da6756;border:2px solid #fff;border-radius:50%;width:8px;height:8px;position:absolute;top:6px;right:8px}.account-menu-wrap{position:relative}.account-button{border-left:1px solid var(--line);background:0 0;align-items:center;gap:9px;margin-left:2px;padding:0 0 0 16px;display:flex}.top-avatar{color:var(--brand);background:#dbece7;border-radius:9px;justify-content:center;align-items:center;width:34px;height:34px;font-size:13px;font-weight:700;display:flex}.top-avatar img,.agent-large-avatar img,.message-avatar img{border-radius:inherit;object-fit:cover;width:100%;height:100%}.account-button>span:nth-child(2){text-align:left;flex-direction:column;min-width:74px;display:flex}.account-button small{color:var(--muted);margin-top:2px;font-size:9px}.account-popover{border:1px solid var(--line);box-shadow:var(--shadow-md);z-index:50;background:#fff;border-radius:10px;width:170px;padding:6px;position:absolute;top:calc(100% + 12px);right:0}.account-popover button,.action-popover button{color:#52605a;text-align:left;background:0 0;border-radius:7px;align-items:center;gap:8px;width:100%;min-height:35px;padding:0 9px;font-size:12px;display:flex}.page-surface{flex:1;min-height:0;padding:28px}.chat-workspace{background:#fff;grid-template-columns:350px minmax(0,1fr);height:100%;min-height:0;display:grid;overflow:hidden}.conversation-column{border-right:1px solid var(--line);flex-direction:column;min-height:0;display:flex;overflow:hidden}.conversation-titlebar{justify-content:space-between;align-items:flex-start;padding:19px 18px 14px;display:flex}.conversation-titlebar h1{letter-spacing:-.02em;margin:0 0 4px;font-size:18px}.conversation-titlebar>div>span{color:var(--muted);font-size:10px}.conversation-title-meta{align-items:center;gap:7px;display:flex}.titlebar-live-status{color:#6f817a;align-items:center;gap:4px;font-size:9px;font-style:normal;display:none}.titlebar-live-status>i{background:#56b491;border-radius:50%;width:5px;height:5px}.titlebar-live-status.connecting>i,.titlebar-live-status.offline>i{background:#d49a4d}.daily-overview-bar{border:0;border-bottom:1px solid var(--line);color:var(--ink);cursor:pointer;text-align:left;background:linear-gradient(105deg,#f4faf7,#fbfaf4);border-top:1px solid #edf2ef;grid-template-columns:minmax(0,1fr) 1px minmax(0,1fr) auto;align-items:center;gap:10px;width:100%;padding:9px 17px;transition:background .16s;display:grid}.daily-overview-bar:hover{background:linear-gradient(105deg,#edf7f2,#faf7ed)}.daily-overview-bar>span{flex-direction:column;min-width:0;display:flex}.daily-overview-bar small{color:var(--muted);font-size:8px;line-height:1.4}.daily-overview-bar strong{text-overflow:ellipsis;white-space:nowrap;font-size:11px;line-height:1.55;overflow:hidden}.daily-overview-bar>i{background:#dfe8e3;width:1px;height:24px}.daily-overview-bar>em{color:var(--brand);align-items:center;gap:4px;font-size:9px;font-style:normal;font-weight:700;display:flex}.broadcast-entry-bar{border:0;border-bottom:1px solid var(--line);color:var(--ink);cursor:pointer;text-align:left;background:#fff;grid-template-columns:32px minmax(0,1fr) auto;align-items:center;gap:10px;width:100%;padding:9px 17px;transition:background .16s;display:grid}.broadcast-entry-bar:hover{background:#f7faf8}.broadcast-entry-bar>span{color:var(--brand);background:#e8f4f0;border-radius:10px;justify-content:center;align-items:center;width:32px;height:32px;display:flex}.broadcast-entry-bar>div{flex-direction:column;min-width:0;display:flex}.broadcast-entry-bar strong{font-size:11px;line-height:1.5}.broadcast-entry-bar small{color:var(--muted);font-size:8px;line-height:1.5}.broadcast-entry-bar em{color:var(--brand);font-size:9px;font-style:normal;font-weight:700}.live-pill{color:#3e826d;background:#edf7f3;border-radius:12px;justify-content:center;align-items:center;width:29px;height:29px;padding:0;display:flex}.conversation-title-actions{align-items:center;gap:7px;display:flex}.conversation-tools-panel{display:contents}.mobile-list-tools-toggle{display:none}.live-pill.connecting,.live-pill.offline{color:#9a6927;background:#fff6e8}.live-pill.connecting i,.live-pill.offline i{background:#d49a4d}.sync-button{color:#63736c;background:#f1f5f3;border-radius:9px;justify-content:center;align-items:center;width:29px;height:29px;display:inline-flex}.sync-button>span,.mobile-list-tools-toggle>span{display:none}.sync-button:active{color:var(--brand);background:#e5eeea}.spinning{animation:.8s linear infinite spin}.live-pill i{background:#4ca883;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 4px #4ca8831f}.conversation-filters{border-bottom:1px solid var(--line);padding:0 14px 11px}.search-box{color:#87938e;background:#f4f7f5;border:1px solid #0000;border-radius:8px;align-items:center;height:36px;padding:0 10px;display:flex}.search-box:focus-within{background:#fff;border-color:#bed2ca}.search-box input{background:0 0;border:0;flex:1;min-width:0;padding-left:8px;font-size:12px}.filter-row{margin-top:8px;display:flex}.select-shell{align-items:center;display:inline-flex;position:relative}.select-shell select{-webkit-appearance:none;appearance:none;border:1px solid var(--line);color:#596761;background:#fff;border-radius:7px;height:30px;padding:0 28px 0 10px;font-size:11px}.select-shell svg{pointer-events:none;position:absolute;right:8px}.status-tabs{grid-template-columns:repeat(4,1fr);gap:3px;margin-top:10px;display:grid}.status-tabs button{color:#78847f;background:0 0;border-radius:7px;justify-content:center;align-items:center;gap:4px;min-height:28px;font-size:10px;display:flex}.status-tabs button.active{background:var(--brand-soft);color:var(--brand);font-weight:650}.status-tabs button b{color:#fff;background:#df7862;border-radius:8px;justify-content:center;align-items:center;min-width:15px;height:15px;font-size:8px;display:flex}.conversation-list{overscroll-behavior-y:contain;scrollbar-gutter:stable;flex:1;min-height:0;overflow-y:auto}.conversation-list-footer{color:#98a49f;min-height:54px;padding:12px 16px calc(12px + env(safe-area-inset-bottom));text-align:center;justify-content:center;align-items:center;font-size:11px;display:flex}.conversation-list-loading-more{align-items:center;gap:7px;display:inline-flex}.conversation-list-loading-more i{border:2px solid #d7e5df;border-right-color:#347461;border-radius:50%;width:13px;height:13px;animation:.8s linear infinite conversation-list-spin;display:inline-block}@keyframes conversation-list-spin{to{transform:rotate(360deg)}}.conversation-item{text-align:left;background:#fff;border-bottom:1px solid #eff3f1;align-items:flex-start;gap:10px;width:100%;min-height:91px;padding:13px 14px;transition:background .14s;display:flex}.conversation-item.active{box-shadow:inset 3px 0 0 var(--brand);background:#edf5f2}.visitor-avatar{border-radius:11px;flex:none;justify-content:center;align-items:center;width:40px;height:40px;font-size:13px;font-weight:700;display:flex;position:relative}.visitor-avatar img,.message-avatar img{border-radius:inherit;object-fit:cover;width:100%;height:100%;display:block;position:absolute;top:0;bottom:0;left:0;right:0}.avatar-fallback{justify-content:center;align-items:center;width:100%;height:100%;display:flex}.visitor-avatar.large{width:42px;height:42px}.online-dot{background:#45a57f;border:2px solid #fff;border-radius:50%;width:9px;height:9px;position:absolute;bottom:-1px;right:-1px}.conversation-copy{flex-direction:column;flex:1;min-width:0;display:flex}.conversation-line{justify-content:space-between;align-items:center;min-width:0;display:flex}.conversation-line strong{text-overflow:ellipsis;white-space:nowrap;max-width:180px;font-size:12px;overflow:hidden}.conversation-name-group{align-items:center;gap:5px;min-width:0;display:flex}.conversation-name-group>strong{min-width:0}.transaction-badge{white-space:nowrap;border-radius:7px;flex:none;padding:3px 5px;font-size:7px;font-style:normal;font-weight:700;line-height:1}.transaction-badge.success{color:#2f7960;background:#e4f3ec}.transaction-badge.pending{color:#a1681d;background:#fff0d9}.conversation-line time{color:#9ca7a2;font-size:9px}.program-label{color:#89958f;align-items:center;gap:5px;margin:5px 0 7px;font-size:9px;display:flex}.program-label i{border-radius:2px;width:6px;height:6px}.program-label em{color:#74817b;background:#f0f4f2;border-radius:5px;margin-left:auto;padding:2px 5px;font-size:8px;font-style:normal}.message-preview{color:#6e7b75;text-overflow:ellipsis;white-space:nowrap;max-width:220px;font-size:10px;display:block;overflow:hidden}.unread-badge{color:#fff;background:#db6e5a;border-radius:9px;justify-content:center;align-items:center;min-width:16px;height:16px;font-size:8px;display:flex}.mini-status{white-space:nowrap;border-radius:8px;padding:3px 6px;font-size:8px}.mini-status.warning{color:#a46718;background:#fff1dd}.mini-status.success{color:#327a63;background:#e3f3ed}.mini-status.neutral{color:#657681;background:#edf1f4}.mini-status.muted{color:#929c97;background:#f0f2f1}.list-loading{flex-direction:column;gap:10px;padding:18px;display:flex}.list-loading span{background:#eef2f0;border-radius:10px;height:68px;animation:1.4s infinite pulse}.empty-list{color:#9aa49f;flex-direction:column;justify-content:center;align-items:center;gap:7px;min-height:260px;display:flex}.empty-list strong{color:#6c7974;font-size:13px}.empty-list span{font-size:10px}.chat-column{flex-direction:column;min-width:0;min-height:0;display:flex;position:relative;overflow:hidden}.chat-header{border-bottom:1px solid var(--line);align-items:center;gap:11px;min-height:70px;padding:0 19px;display:flex}.mobile-back,.mobile-swipe-back-hint{display:none}.chat-person{flex:1;min-width:0}.chat-person>div{align-items:center;gap:9px;display:flex}.chat-person h2{margin:0;font-size:14px}.chat-person p{color:var(--muted);align-items:center;gap:7px;margin:5px 0 0;font-size:9px;display:flex}.chat-person p i{background:#c7cfcb;border-radius:50%;width:3px;height:3px}.status-chip{white-space:nowrap;border-radius:10px;align-items:center;gap:4px;padding:4px 7px;font-size:9px;font-weight:600;display:inline-flex}.status-chip.success{color:#347b65;background:#e6f4ef}.status-chip.warning{color:#a16518;background:#fff1dd}.status-chip.neutral{color:#5c7180;background:#edf2f5}.status-chip.muted{color:#838e89;background:#f0f2f1}.status-chip.blocked{color:#a64d47;background:#fff0ee}.status-chip.transaction-success{color:#2f775f;background:#e3f3ec}.status-chip.transaction-pending{color:#9e681f;background:#fff0d9}.chat-actions{align-items:center;gap:7px;display:flex}.end-button{color:#4d5c56}.popover-anchor{position:relative}.action-popover{border:1px solid var(--line);box-shadow:var(--shadow-md);z-index:40;background:#fff;border-radius:10px;width:230px;padding:9px;position:absolute;top:calc(100% + 8px);right:0}.action-popover>strong{color:#7d8983;margin-bottom:8px;padding:0 4px;font-size:10px;display:block}.action-popover label{color:#7c8882;flex-direction:column;gap:5px;margin:7px 0;font-size:10px;display:flex}.action-popover select{min-height:32px;padding:5px 8px;font-size:11px}.visitor-remark-editor{background:#f6f8f7;border-radius:8px;margin-bottom:8px;padding:7px}.action-popover .transfer-action{color:var(--brand);background:#edf6f2;border:1px solid #d6e9e1;border-radius:8px;justify-content:flex-start;align-items:center;gap:7px;width:100%;min-height:34px;padding:7px 9px;display:flex}.action-popover .transfer-action small{color:#8a958f;margin-left:auto;font-size:8px}.action-popover .transfer-action:disabled{cursor:not-allowed;filter:grayscale(.5);opacity:.55}.transfer-recipient{background:#f3f7f5;border-radius:12px;align-items:center;gap:12px;padding:13px;display:flex}.transfer-recipient>div{flex-direction:column;gap:4px;display:flex}.transfer-recipient strong{font-size:13px}.transfer-recipient small{color:var(--muted);font-size:9px}.amount-input{border:1px solid var(--line);background:#fff;border-radius:10px;align-items:center;min-height:52px;padding:0 13px;display:flex}.amount-input:focus-within{border-color:var(--brand);box-shadow:0 0 0 3px #245f5314}.amount-input b{font-size:18px}.amount-input input{box-shadow:none;border:0;min-height:48px;padding:0 9px;font-size:24px;font-weight:700}.amount-input input:focus{box-shadow:none}.transfer-amount-field>small{color:var(--muted);font-size:9px}.transfer-quick-amounts{display:none}.transfer-risk-note{color:#76591f;background:#fff8e9;border:1px solid #ecdcb8;border-radius:10px;align-items:flex-start;gap:8px;padding:10px 11px;font-size:9px;line-height:1.6;display:flex}.transfer-risk-note svg{flex:none;margin-top:1px}.visitor-remark-editor label{margin:0}.visitor-remark-editor input{border:1px solid var(--line);background:#fff;border-radius:7px;width:100%;min-height:36px;padding:7px 9px;font-size:12px}.visitor-remark-editor input:focus{border-color:#acc8be;box-shadow:0 0 0 3px #245f5314}.visitor-remark-editor .remark-save-action{background:var(--brand);color:#fff;justify-content:center;min-height:34px;margin-top:7px}.action-popover .block-action{color:#a94f48;margin-top:7px}.action-popover .unblock-action{color:#397762;margin-top:7px}.chat-context-strip{color:#89958f;background:#f8faf9;border-bottom:1px solid #edf1ef;justify-content:center;align-items:center;min-height:28px;padding:0 15px;font-size:9px;display:flex}.chat-context-strip span{align-items:center;gap:5px;display:flex}.chat-context-strip b{color:#a76d22;background:#fff0df;border-radius:8px;margin-left:auto;padding:3px 7px;font-size:8px}.chat-connection{color:#5f746c;align-items:center;gap:4px;margin-left:12px;font-size:8px;font-style:normal;display:inline-flex}.chat-connection i{background:#4ca883;border-radius:50%;width:5px;height:5px}.chat-connection.connecting i,.chat-connection.offline i{background:#d49a4d}.new-message-jump{background:var(--brand);color:#fff;z-index:20;border-radius:18px;align-items:center;gap:5px;padding:8px 12px;font-size:10px;display:flex;position:absolute;bottom:174px;left:50%;transform:translate(-50%);box-shadow:0 8px 22px #184a403d}.message-scroll{overscroll-behavior-y:contain;scrollbar-gutter:stable;background:linear-gradient(#fafcfbe8,#fafcfbe8),radial-gradient(circle at 10% 20%,#dfe9e5 1px,#0000 1px) 0 0/24px 24px;flex:1;min-height:0;padding:20px 28px;overflow-y:auto}.message-time{color:#a0aaa5;text-align:center;margin:12px 0;font-size:9px}.message-row{gap:9px;margin:13px 0;display:flex}.message-item{display:block}.older-messages-control{justify-content:center;margin:2px 0 14px;display:flex}.older-messages-control button{color:#547068;background:#edf4f1;border:1px solid #dce8e3;border-radius:16px;align-items:center;gap:6px;min-height:32px;padding:6px 12px;font-size:10px;display:inline-flex}.older-messages-control small{color:#85958f;font-size:8px}.newer-messages-control{color:#fff;z-index:3;background:#245f53eb;border:0;border-radius:16px;min-height:32px;margin:12px auto 4px;padding:7px 14px;font-size:10px;display:block;position:sticky;bottom:14px;box-shadow:0 7px 20px #1c4a4033}.workspace-recovery-card{color:#34433d;text-align:center;background:#f8fbfa;flex-direction:column;flex:1;justify-content:center;align-self:stretch;align-items:center;min-height:0;padding:28px;display:flex}.workspace-recovery-icon{color:#b45d52;background:#fff0ed;border-radius:50%;justify-content:center;align-items:center;width:52px;height:52px;margin-bottom:13px;display:flex}.workspace-recovery-card>strong{font-size:17px}.workspace-recovery-card>p{color:#7a8983;margin:8px 0 17px;font-size:11px}.workspace-recovery-card>div{gap:8px;display:flex}.workspace-recovery-card button{background:var(--brand);color:#fff;border-radius:9px;align-items:center;gap:6px;min-height:40px;padding:0 14px;font-size:11px;display:inline-flex}.workspace-recovery-card button.secondary-button{color:#53645d;background:#fff}.message-row.agent{justify-content:flex-end}.message-row>div{flex-direction:column;max-width:min(66%,580px);display:flex}.message-row.agent>div{align-items:flex-end}.message-sender{color:#8c9792;align-items:center;gap:6px;margin:0 3px 5px;font-size:9px;display:flex}.message-sender em{color:#3c806a;background:#e4f2ed;border-radius:8px;padding:2px 6px;font-size:8px;font-style:normal}.message-avatar{border-radius:9px;flex:none;justify-content:center;align-self:flex-end;align-items:center;width:30px;height:30px;font-size:10px;font-weight:700;display:flex;position:relative}.agent-avatar{background:var(--brand);color:#fff}.message-bubble{color:#34413c;white-space:pre-wrap;word-break:break-word;background:#fff;border:1px solid #e1e8e5;border-radius:4px 13px 13px;margin:0;padding:10px 13px;font-size:12px;line-height:1.65;box-shadow:0 3px 12px #223e350a}.message-row.agent .message-bubble{background:var(--brand);border-color:var(--brand);color:#fff;border-radius:13px 4px 13px 13px}.message-read-status{color:#929f99;-webkit-user-select:none;user-select:none;align-items:center;gap:3px;margin:5px 4px 0;font-size:8px;line-height:1;display:inline-flex}.message-read-status.read{color:#3f806d}.message-read-status.failed{color:#a04c45}.message-action-anchor{-webkit-touch-callout:none;flex-direction:column;align-items:flex-start;max-width:100%;display:flex;position:relative}.message-row.agent .message-action-anchor{align-items:flex-end}.message-action-menu{z-index:50;background:#26332e;border-radius:9px;align-items:stretch;gap:2px;padding:4px;display:flex;position:absolute;bottom:calc(100% + 7px);left:0;box-shadow:0 8px 24px #1528213d}.message-row.agent .message-action-menu{left:auto;right:0}.message-action-menu:after{content:"";border-top:5px solid #26332e;border-left:5px solid #0000;border-right:5px solid #0000;position:absolute;top:100%;left:18px}.message-row.agent .message-action-menu:after{left:auto;right:18px}.message-action-menu button{color:#fff;white-space:nowrap;background:0 0;border-radius:6px;align-items:center;gap:5px;min-height:32px;padding:0 10px;font-size:10px;display:inline-flex}.message-action-menu button:hover{background:#ffffff1f}.message-action-menu button.recall{color:#ffd3cd}.message-quote-preview{color:#65746e;background:#eef3f1;border-left:3px solid #7ca99a;border-radius:7px;flex-direction:column;gap:2px;max-width:min(100%,420px);margin-bottom:5px;padding:6px 9px;display:flex}.message-row.agent .message-quote-preview{text-align:right;background:#e1efea;border-left:0;border-right:3px solid #5d927f;align-items:flex-end}.message-quote-preview strong{color:#49665c;font-size:9px}.message-quote-preview span{text-overflow:ellipsis;white-space:nowrap;max-width:340px;font-size:10px;line-height:1.4;overflow:hidden}.recalled-message{color:#89958f;background:#7787801a;border-radius:10px;align-items:center;gap:5px;padding:6px 9px;font-size:9px;display:inline-flex}.text-message-with-actions{flex-direction:column;align-items:stretch;max-width:100%;display:flex}.social-link-actions{flex-direction:column;gap:6px;margin-top:6px;display:flex}.social-link-actions>section{background:#fff;border:1px solid #dfe8e4;border-radius:10px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;padding:8px 9px 8px 11px;display:flex}.social-link-label{color:var(--brand);align-items:center;gap:7px;min-width:0;display:flex}.social-link-label>span{flex-direction:column;min-width:0;display:flex}.social-link-label strong{color:#34443e;font-size:10px;font-weight:700}.social-link-label small{color:#8a9892;text-overflow:ellipsis;white-space:nowrap;margin-top:1px;font-size:8px;overflow:hidden}.social-link-buttons{flex:none;align-items:center;gap:5px;display:flex}.social-link-buttons button,.social-link-buttons a{color:#436a5f;background:#f1f6f4;border:0;border-radius:7px;justify-content:center;align-items:center;gap:4px;min-height:30px;padding:6px 8px;font-size:9px;font-weight:650;text-decoration:none;display:inline-flex}.social-link-buttons a{background:var(--brand);color:#fff}.social-link-buttons button:hover,.social-link-buttons a:hover{filter:brightness(.97)}.message-media{background:#e8eeeb;border:1px solid #dce5e1;border-radius:12px;flex-direction:column;width:min(360px,52vw);max-width:360px;display:flex;overflow:hidden}button.message-media{text-align:left;padding:0}button.message-media.image:hover img{transform:scale(1.015)}button.message-media.image:focus-visible img{transform:scale(1.015)}button.message-media.image:focus-visible{outline:none;box-shadow:0 0 0 3px #245f5333}.message-media img,.message-media video{object-fit:contain;background:#17221f;width:100%;max-height:360px;transition:transform .16s;display:block}.message-media>span{color:#718079;background:#fff;align-items:center;gap:5px;padding:7px 9px;font-size:9px;display:flex}.message-media.compact{border-radius:9px;width:min(205px,58vw)}.message-media.compact img,.message-media.compact video{max-height:210px}.message-media.compact>span{padding:5px 7px;font-size:7px}.message-material-card{color:#34413c;background:#fff;border:1px solid #dbe5e1;border-radius:13px;width:min(360px,55vw);overflow:hidden;box-shadow:0 4px 15px #223e350f}.transfer-message-card{color:#fff;background:linear-gradient(145deg,#26705d,#185446);border-radius:13px;min-width:220px;padding:14px 15px 0;overflow:hidden;box-shadow:0 8px 22px #1a584629}.transfer-message-card>header{align-items:center;gap:9px;display:flex}.transfer-message-card>header>span{background:#ffffff24;border-radius:9px;justify-content:center;align-items:center;width:34px;height:34px;display:flex}.transfer-message-card>header>div{flex-direction:column;gap:2px;display:flex}.transfer-message-card>header strong{font-size:12px}.transfer-message-card>header small{color:#ffffffb8;font-size:8px}.transfer-message-amount{letter-spacing:-.5px;margin-top:13px;font-size:28px;font-weight:750}.transfer-message-amount small{margin-right:3px;font-size:14px}.transfer-message-card>p{color:#ffffffd1;margin:7px 0 13px;font-size:9px}.transfer-delivery-status{color:#ffffffc7;background:#ffffff1a;border-radius:8px;max-width:260px;margin:-4px 0 12px;padding:7px 8px;font-size:8px;line-height:1.45}.transfer-message-card>footer{background:#ffffff1a;justify-content:space-between;align-items:center;margin:0 -15px;padding:8px 15px;display:flex}.transfer-message-card>footer span,.transfer-message-card>footer small{font-size:8px}.transfer-message-card>footer small{color:#ffffff9e}.transfer-message-card>footer button{color:#fff;cursor:pointer;background:#ffffff26;border:1px solid #ffffff38;border-radius:7px;min-height:26px;padding:4px 8px;font-size:8px}.transfer-message-card>footer button:disabled{cursor:wait;opacity:.62}.transfer-message-card.state-fail,.transfer-message-card.state-cancelled{background:linear-gradient(145deg,#787f7b,#5c635f)}.transfer-message-card.state-success{background:linear-gradient(145deg,#1e7a5e,#14513f)}.message-material-card>header{align-items:center;gap:9px;padding:11px 12px;display:flex}.message-material-card>header>span{color:var(--brand);background:#e8f3ef;border-radius:9px;justify-content:center;align-items:center;width:30px;height:30px;display:flex}.message-material-card>header>div{flex-direction:column;display:flex}.message-material-card>header strong{font-size:11px}.message-material-card>header small{color:#88958f;margin-top:2px;font-size:8px}.message-material-description,.message-material-copy{margin:0 12px 10px}.message-material-description small,.message-material-copy small{color:#8a9791;margin-bottom:4px;font-size:8px;font-weight:650;display:block}.message-material-description p,.message-material-copy p{color:#52625b;white-space:pre-wrap;margin:0;font-size:9px;line-height:1.55}.message-material-description p{-webkit-line-clamp:4;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.message-material-tutorial{border:1px solid #dfe8e4;border-radius:8px;margin:0 10px 10px;overflow:hidden}.message-material-tutorial summary{color:var(--brand);cursor:pointer;background:#f0f6f3;align-items:center;gap:5px;min-height:32px;padding:0 10px;font-size:9px;font-weight:650;list-style:none;display:flex}.message-material-tutorial summary::-webkit-details-marker{display:none}.message-material-tutorial video{background:#17211e;width:100%;max-height:260px;display:block}.message-material-grid{grid-template-columns:repeat(3,1fr);gap:2px;padding:0 10px;display:grid}.message-material-grid button{aspect-ratio:1;background:#edf2f0;border-radius:5px;padding:0;overflow:hidden}.message-material-grid button:hover img{transform:scale(1.04)}.message-material-grid button:focus-visible img{transform:scale(1.04)}.message-material-grid button:focus-visible{box-shadow:inset 0 0 0 2px var(--brand);outline:none}.message-material-grid img{object-fit:cover;width:100%;height:100%;transition:transform .16s;display:block}.message-material-videos{flex-direction:column;gap:7px;padding:8px 10px 0;display:flex}.message-material-videos video{background:#17211e;border-radius:7px;width:100%;max-height:260px;display:block}.message-material-deferred{color:#65736d;background:#f3f7f5;border-radius:8px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:4px 7px;min-height:48px;margin:0 10px 10px;padding:8px 9px;display:grid}.message-material-deferred>svg{color:var(--brand)}.message-material-deferred>span{font-size:9px;line-height:1.4}.message-material-deferred>button{background:var(--brand);color:#fff;border-radius:6px;min-height:26px;padding:0 8px;font-size:8px}.message-media-placeholder{color:var(--brand);text-align:left;background:#f1f5f3;border:1px solid #dce5e1;border-radius:11px;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:3px 8px;width:min(220px,62vw);min-height:56px;padding:9px 11px;display:grid}.message-media-placeholder>svg{grid-row:1/3}.message-media-placeholder>span{color:#45544e;font-size:10px;font-weight:650}.message-media-placeholder>small{color:#88958f;font-size:8px}.image-preview-modal{overscroll-behavior:contain;padding:max(52px, calc(env(safe-area-inset-top) + 44px)) max(18px, env(safe-area-inset-right)) max(48px, calc(env(safe-area-inset-bottom) + 34px)) max(18px, env(safe-area-inset-left));z-index:10000;background:#0a110fe6;justify-content:center;align-items:center;animation:.15s ease-out image-preview-fade-in;display:flex;position:fixed;top:0;bottom:0;left:0;right:0}.image-preview-content{justify-content:center;align-items:center;width:100%;max-width:min(1120px,100%);height:100%;max-height:100%;display:flex}.image-preview-content img{object-fit:contain;border-radius:8px;max-width:100%;max-height:100%;display:block;box-shadow:0 18px 60px #00000059}.image-preview-close{color:#fff;height:40px;right:max(16px, env(safe-area-inset-right));top:max(14px, env(safe-area-inset-top));background:#ffffff24;border:1px solid #fff3;border-radius:50%;justify-content:center;align-items:center;width:40px;transition:background .15s,transform .15s;display:flex;position:absolute}.image-preview-close:hover{background:#ffffff3d;outline:none;transform:scale(1.04)}.image-preview-close:focus-visible{background:#ffffff3d;outline:none;transform:scale(1.04)}.image-preview-tip{bottom:max(16px, env(safe-area-inset-bottom));color:#ffffffa6;pointer-events:none;white-space:nowrap;font-size:12px;position:absolute;left:50%;transform:translate(-50%)}@keyframes image-preview-fade-in{0%{opacity:0}to{opacity:1}}.message-material-copy p{-webkit-line-clamp:3;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.message-material-card>footer{border-top:1px solid #edf1ef;justify-content:flex-end;padding:7px 10px;display:flex}.message-material-card>footer button{color:var(--brand);background:#e8f3ef;border-radius:7px;align-items:center;gap:4px;min-height:27px;padding:0 9px;font-size:8px;display:flex}.message-material-card.compact{border-radius:9px;width:min(235px,66vw)}.message-material-card.compact>header{padding:8px}.message-material-card.compact .message-material-grid{padding:0 7px}.system-message{justify-content:center;margin:12px 0;display:flex}.system-message span{color:#8a9690;background:#7787801a;border-radius:10px;padding:5px 9px;font-size:9px}.center-loader{color:#8d9993;justify-content:center;align-items:center;gap:8px;padding:24px;font-size:11px;display:flex}.center-loader span,.mini-loading span{border:2px solid #d7e2de;border-top-color:var(--brand);border-radius:50%;width:16px;height:16px;animation:.9s linear infinite spin}.composer{border-top:1px solid var(--line);background:#fff;min-height:160px;padding:10px 17px 12px;position:relative}.composer-tools{scrollbar-width:none;justify-content:flex-start;align-items:center;gap:7px;min-height:28px;display:flex;overflow-x:auto}.composer-tools::-webkit-scrollbar{display:none}.composer-tools button,.composer-tools label,.composer-tools>span{color:#718079;cursor:pointer;white-space:nowrap;background:0 0;flex:none;align-items:center;gap:6px;padding:4px;font-size:9px;display:flex}.composer-tools button:hover,.composer-tools label:hover{color:var(--brand)}.composer-tools button.commission-shortcut{color:#946923;background:#fff8e9;border:1px solid #ead9b4;border-radius:8px;padding-inline-start:9px;padding-inline-end:9px;font-weight:700}.composer-tools button.commission-shortcut:hover{color:#7e5719;background:#f9edcf;border-color:#d9bd82}.composer-tools button.material-pool-shortcut{color:#2b6b57;text-overflow:ellipsis;background:#edf7f3;border:1px solid #cae2d8;border-radius:8px;max-width:180px;padding-inline-start:9px;padding-inline-end:9px;font-weight:700;overflow:hidden}.composer-tools button.material-pool-shortcut:hover{background:#e2f2eb;border-color:#add3c3}.composer-tools button:disabled{cursor:not-allowed;opacity:.48}.composer-tools>span{cursor:default;color:#9aa49f;margin-left:auto}.composer-tools label.disabled{cursor:not-allowed;opacity:.48}.composer-tools label input,.mobile-composer-more-toggle,.mobile-composer-more{display:none}.composer-reply-preview{border-left:3px solid var(--brand);background:#f0f5f3;border-radius:8px;align-items:center;gap:8px;min-height:42px;margin:6px 0 2px;padding:7px 9px;display:flex}.composer-reply-preview>svg{color:var(--brand);flex:none}.composer-reply-preview>span{flex-direction:column;flex:1;min-width:0;display:flex}.composer-reply-preview strong{color:#3d594f;font-size:9px}.composer-reply-preview small{color:#75837d;text-overflow:ellipsis;white-space:nowrap;margin-top:2px;font-size:10px;overflow:hidden}.composer-reply-preview button{color:#7d8984;background:0 0;border-radius:7px;flex:none;justify-content:center;align-items:center;width:28px;height:28px;display:flex}.composer-reply-preview button:hover{color:var(--brand);background:#e3ece8}.composer textarea{resize:none;border:0;width:100%;height:76px;padding:6px 4px;font-size:12px;line-height:1.65}.composer-footer{justify-content:flex-end;align-items:center;display:flex}.composer-footer>span{color:#a0aaa5;margin-right:12px;font-size:9px}.quick-replies{border:1px solid var(--line);box-shadow:var(--shadow-md);z-index:30;background:#fff;border-radius:10px;width:min(440px,100% - 34px);padding:8px;position:absolute;bottom:calc(100% - 28px);left:17px}.quick-replies header{justify-content:space-between;align-items:center;margin-bottom:5px;display:flex}.quick-replies header span{color:var(--brand);align-items:center;gap:6px;padding-left:6px;font-size:11px;font-weight:650;display:flex}.quick-replies>button{color:#57645f;text-align:left;background:0 0;border-radius:7px;width:100%;padding:8px;font-size:11px;line-height:1.5;display:block}.quick-replies>button>span{align-items:center;gap:6px;display:flex}.quick-replies>button strong{font-size:11px}.quick-replies>button small{color:#8b9892;text-overflow:ellipsis;white-space:nowrap;max-width:360px;margin:3px 0 0 20px;font-size:9px;display:block;overflow:hidden}.quick-replies>button:hover{color:var(--brand);background:#f0f6f3}.quick-replies-empty{color:var(--muted);margin:8px;font-size:10px}.quick-replies-onboarding{justify-content:space-between;align-items:center;gap:10px;min-height:48px;display:flex}.quick-replies-onboarding button{background:var(--brand-soft);color:var(--brand);border-radius:999px;min-height:32px;padding:0 12px;font-size:10px;font-weight:700}.quick-replies-retry{color:var(--muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:10px;min-height:96px;padding:14px;display:flex}.quick-replies-retry button{background:var(--brand-soft);color:var(--brand);border-radius:9px;align-items:center;gap:6px;min-height:36px;padding:0 14px;display:inline-flex}.empty-chat{color:var(--muted);background:#fafcfb;flex-direction:column;flex:1;justify-content:center;align-items:center;display:flex}.empty-chat>span{color:var(--brand);background:#e8f2ef;border-radius:16px;justify-content:center;align-items:center;width:62px;height:62px;display:flex}.empty-chat h2{color:#45524d;margin:16px 0 6px;font-size:16px}.empty-chat p{margin:0;font-size:11px}.content-view{max-width:1440px;margin:0 auto}.content-heading{justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:24px;display:flex}.content-heading h1{letter-spacing:-.035em;margin:0 0 7px;font-size:27px}.content-heading p{color:var(--muted);margin:0;font-size:13px}.metric-grid{grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:20px;display:grid}.metric-card{border:1px solid var(--line);box-shadow:var(--shadow-sm);background:#fff;border-radius:12px;align-items:center;gap:13px;min-height:92px;padding:17px;display:flex}.metric-icon{border-radius:10px;justify-content:center;align-items:center;width:40px;height:40px;display:flex}.metric-icon.green{color:var(--brand);background:#e7f3ef}.metric-icon.blue{color:var(--blue);background:#e9f2f8}.metric-icon.amber{color:var(--amber);background:#fff1df}.metric-card>div{flex-direction:column;display:flex}.metric-card strong{letter-spacing:-.03em;margin-top:4px;font-size:24px}.table-panel{border:1px solid var(--line);box-shadow:var(--shadow-sm);background:#fff;border-radius:13px;min-height:180px}.table-toolbar{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:20px;min-height:63px;padding:12px 16px;display:flex}.table-search{width:100%;max-width:330px}.responsive-table{position:relative;overflow-x:auto}table{border-collapse:collapse;width:100%}th,td{text-align:left;vertical-align:middle;white-space:nowrap;border-bottom:1px solid #edf1ef;padding:14px 16px;font-size:12px}th{color:#7b8781;letter-spacing:.03em;background:#fafcfb;font-size:10px;font-weight:650}tr:last-child td{border-bottom:0}.table-identity{align-items:center;gap:10px;display:flex}.program-avatar{color:#fff;border-radius:9px;flex:none;justify-content:center;align-items:center;width:36px;height:36px;font-size:12px;font-weight:700;display:inline-flex}.program-avatar.tiny{border-radius:7px;width:29px;height:29px;font-size:10px}.program-avatar img{border-radius:inherit;object-fit:cover;width:100%;height:100%}.table-identity>span:last-child{flex-direction:column;display:flex}.table-identity strong{font-size:12px}.table-identity small{color:#929c97;margin-top:4px;font-size:9px}.mode-chip{border-radius:8px;padding:5px 8px;font-size:9px}.mode-chip.live{color:#327962;background:#e6f4ef}.mode-chip.demo{color:#617482;background:#edf2f6}.avatar-stack{align-items:center;display:flex}.avatar-stack>span{color:var(--brand);background:#e1ede9;border:2px solid #fff;border-radius:50%;justify-content:center;align-items:center;width:27px;height:27px;margin-left:-6px;font-size:9px;font-weight:650;display:flex}.avatar-stack>span:first-child{margin-left:0}.avatar-stack small{color:#9aa49f;font-size:10px}.inline-success{color:#3d816b;align-items:center;gap:4px;font-size:10px;display:flex}.inline-muted{color:#9ba59f;font-size:10px}.action-cell{text-align:right;width:50px}.table-popover{border-radius:13px;width:238px;padding:7px;top:30px}.action-popover.anchored-action-popover{overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#bac9c3 transparent;text-align:left;transform-origin:100% 0;white-space:normal;z-index:80;-webkit-overflow-scrolling:touch;max-width:calc(100vw - 24px);position:fixed;right:auto;overflow-x:hidden;overflow-y:auto}.action-popover.anchored-action-popover[data-placement=top]{transform-origin:100% 100%}.table-popover .table-popover-title{color:#98a29d;letter-spacing:.08em;border-top:1px solid #edf1ef;margin:5px 5px 3px;padding:8px 4px 0;font-size:9px;font-weight:650;display:block}.table-popover .table-popover-title:first-child{border-top:0;margin-top:0;padding-top:3px}.table-popover button{border-radius:9px;align-items:center;gap:10px;min-height:48px;padding:7px 9px}.table-popover button>svg{color:#65736d;flex:none}.table-popover-copy{flex-direction:column;flex:1;gap:2px;min-width:0;display:flex}.table-popover-copy strong{color:#3f4d47;font-size:12px;font-weight:650;line-height:1.35}.table-popover-copy small{color:#99a39e;text-overflow:ellipsis;white-space:nowrap;font-size:9px;line-height:1.35;overflow:hidden}.table-popover button:hover .table-popover-copy strong{color:var(--brand)}.form-grid{gap:14px;display:grid}.form-grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}.form-grid.three{grid-template-columns:repeat(3,minmax(0,1fr))}.color-field{grid-template-columns:43px 1fr;align-items:center;gap:8px;display:grid}.color-field input[type=color]{min-height:42px;padding:4px}.template-fields,.integration-fields,.program-checklist{border:1px solid var(--line);border-radius:10px;margin:0;padding:14px}.template-fields legend,.integration-fields legend,.program-checklist legend{color:#53615b;padding:0 5px;font-size:12px;font-weight:650}.template-fields p{color:var(--muted);margin:11px 0 0;font-size:10px;line-height:1.6}.integration-fields{background:#fbfcfc;flex-direction:column;gap:13px;display:flex}.integration-fields>p{color:var(--muted);margin:0;font-size:10px;line-height:1.65}.payment-fields{background:#fffdf8;border-color:#eadfc7}.secret-textarea{min-height:92px;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:10px}.secret-reveal-banner{color:#315e52;background:#eef7f3;border:1px solid #cbe2d9;border-radius:10px;justify-content:space-between;align-items:center;gap:14px;padding:11px 13px;font-size:12px;line-height:1.65;display:flex}.secret-reveal-banner .secondary-button{flex:none}.secret-reveal-help{color:var(--muted);margin:-2px 0 0;font-size:12px;line-height:1.65}.field input[readonly],.field textarea[readonly]{color:#253d36;cursor:text;background:#f7faf9}.integration-toggle{cursor:pointer;background:#f0f5f3;border-radius:10px;align-items:center;gap:10px;padding:11px 12px;display:flex}.integration-toggle input{accent-color:var(--brand);width:16px;height:16px}.integration-toggle>span{flex-direction:column;gap:3px;display:flex}.integration-toggle strong{color:var(--text);font-size:11px}.integration-toggle small{color:var(--muted);font-size:9px;line-height:1.45}.wechat-diagnostics{border:1px solid;border-radius:11px;margin-top:14px;padding:14px}.wechat-diagnostics.success{color:#205f4e;background:#f0f8f4;border-color:#cfe8dc}.wechat-diagnostics.error{color:#944b43;background:#fff6f4;border-color:#f0d1cc}.wechat-diagnostics header{align-items:center;gap:7px;display:flex}.wechat-diagnostics header strong{font-size:12px}.wechat-diagnostics p{margin:8px 0 11px;font-size:10px;line-height:1.6}.wechat-diagnostics dl{gap:7px;margin:0;display:grid}.wechat-diagnostics dl>div{grid-template-columns:92px minmax(0,1fr);gap:2px;display:grid}.wechat-diagnostics dt,.wechat-diagnostics dd,.wechat-diagnostics small{font-size:9px;line-height:1.55}.wechat-diagnostics dt{opacity:.72}.wechat-diagnostics dd{overflow-wrap:anywhere;margin:0;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace}.wechat-diagnostics small{opacity:.78;margin-top:11px;display:block}.template-fields code{color:var(--brand);background:#eef3f1;border-radius:4px;margin:0 3px;padding:2px 4px}.agent-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;display:grid}.agent-card{border:1px solid var(--line);box-shadow:var(--shadow-sm);background:#fff;border-radius:13px;padding:18px}.agent-card>header{align-items:center;gap:11px;display:flex}.agent-large-avatar{color:var(--brand);background:#dfeee9;border-radius:12px;flex:none;justify-content:center;align-items:center;width:44px;height:44px;font-size:15px;font-weight:700;display:flex;position:relative}.agent-large-avatar i{border:2px solid #fff;border-radius:50%;width:10px;height:10px;position:absolute;bottom:-1px;right:-1px}.agent-large-avatar img+i{z-index:1}.agent-large-avatar i.online{background:#4ca985}.agent-large-avatar i.offline{background:#b5bdb9}.agent-card header>div{flex:1;min-width:0}.agent-card h3{margin:0 0 4px;font-size:14px}.agent-card header p{color:var(--muted);margin:0;font-size:10px}.agent-stats{background:#f7f9f8;border-radius:10px;grid-template-columns:repeat(3,1fr);margin:17px 0;padding:12px;display:grid}.agent-stats span{border-right:1px solid var(--line);flex-direction:column;padding:0 10px;display:flex}.agent-stats span:last-child{border-right:0}.agent-stats small{color:#8c9792;font-size:9px}.agent-stats strong{margin-top:4px;font-size:15px}.agent-stats .status-word{color:var(--brand);font-size:11px}.agent-admin-note{color:#665c45;background:#fff9eb;border:1px solid #f0e2be;border-radius:9px;flex-direction:column;align-items:flex-start;gap:3px;margin:-6px 0 14px;padding:8px 10px;line-height:1.45;display:flex}.agent-admin-note small{color:#a07b32;font-size:8px;font-weight:700}.agent-admin-note span{word-break:break-word;font-size:10px}.agent-programs>small{color:#89958f;font-size:9px}.agent-programs>div{flex-wrap:wrap;gap:6px;min-height:28px;margin-top:8px;display:flex}.agent-programs>div>span{color:#53615b;background:#f0f4f2;border-radius:7px;align-items:center;gap:5px;padding:4px 7px;font-size:9px;display:flex}.agent-programs i{color:#fff;border-radius:4px;justify-content:center;align-items:center;width:15px;height:15px;font-size:7px;font-style:normal;display:flex}.agent-programs em{color:#a2aba7;font-size:10px;font-style:normal}.agent-card>footer{border-top:1px solid var(--line);align-items:center;gap:8px;margin-top:16px;padding-top:14px;display:flex}.agent-card-main-actions{flex:1;grid-template-columns:minmax(96px,1.2fr) repeat(2,minmax(72px,1fr));gap:8px;min-width:0;display:grid}.agent-card-main-actions>button,.agent-card-action-popover>button{white-space:nowrap;justify-content:center;align-items:center;gap:6px;display:inline-flex}.agent-card-more-actions{flex:none}.agent-card-more-actions>.icon-button{width:34px;min-width:34px;height:34px;min-height:34px}.agent-card-action-popover{width:142px;padding:6px;top:auto;bottom:calc(100% + 8px);right:0}.agent-card-action-popover>button{justify-content:flex-start;min-height:36px}.impersonation-banner{color:#72551e;background:#fff8e9;border-bottom:1px solid #ead9b2;flex:none;justify-content:space-between;align-items:center;min-height:42px;padding:7px 22px;font-size:11px;display:flex}.impersonation-banner>span{align-items:center;gap:7px;display:flex}.impersonation-banner b{color:#3f4f48;font-weight:600}.impersonation-banner button{color:#76571f;background:#fff;border:1px solid #ddc998;border-radius:7px;min-height:28px;padding:0 10px}.console-main:has(.impersonation-banner) .page-surface.chat-surface{height:auto}.program-checklist{flex-direction:column;gap:7px;display:flex}.program-checklist>label{cursor:pointer;background:#f8faf9;border:1px solid #0000;border-radius:9px;align-items:center;gap:9px;min-height:48px;padding:7px 10px;display:flex}.program-checklist>label:has(input:checked){background:#edf6f2;border-color:#c4ddd4}.program-checklist input{visibility:hidden;position:absolute}.program-checklist label>span:nth-of-type(2){flex-direction:column;flex:1;display:flex}.program-checklist strong{font-size:11px}.program-checklist small{color:#909b96;margin-top:3px;font-size:8px}.check-mark{color:var(--brand)}.section-tabs{gap:8px;margin-bottom:14px;display:flex}.section-tabs button{border:1px solid var(--line);color:var(--muted);background:#fff;border-radius:9px;align-items:center;gap:7px;min-height:38px;padding:0 13px;font-size:12px;display:flex}.section-tabs button.active{background:var(--brand);border-color:var(--brand);color:#fff}.spacious{min-height:240px}.response-cell{color:var(--muted);text-overflow:ellipsis;max-width:340px;font-size:10px;overflow:hidden}td code{color:#65726c;background:#f1f4f3;border-radius:5px;padding:4px 6px;font-size:9px}.empty-table{color:#929d98;flex-direction:column;justify-content:center;align-items:center;gap:8px;min-height:170px;display:flex}.settings-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.settings-card{border:1px solid var(--line);box-shadow:var(--shadow-sm);background:#fff;border-radius:13px;padding:20px}.bark-settings-card{position:relative}.bark-endpoint-heading{justify-content:space-between;align-items:center;display:flex}.bark-endpoint-heading>div{flex-direction:column;gap:2px;display:flex}.bark-endpoint-heading strong,.bark-add-title strong{font-size:12px}.bark-endpoint-heading small,.bark-add-title small{color:var(--muted);font-size:9px}.bark-endpoint-list{flex-direction:column;gap:8px;display:flex}.bark-endpoint-item{border:1px solid var(--line);background:#fbfcfc;border-radius:11px;grid-template-columns:auto minmax(0,1fr) auto auto auto;align-items:center;gap:8px;padding:10px;transition:opacity .16s,border-color .16s;display:grid}.bark-endpoint-item.enabled{border-color:#d5e6df}.bark-endpoint-item.disabled{opacity:.62}.bark-device-icon{color:var(--brand);background:#eaf3ef;border-radius:9px;justify-content:center;align-items:center;width:34px;height:34px;display:flex}.bark-endpoint-item>div{flex-direction:column;gap:2px;min-width:0;display:flex}.bark-endpoint-item>div strong{font-size:11px}.bark-endpoint-item>div small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.bark-endpoint-item>div em{color:#8b9691;text-transform:capitalize;font-size:8px;font-style:normal}.bark-endpoint-switch{cursor:pointer;display:inline-flex;position:relative}.bark-endpoint-switch input{opacity:0;width:1px;height:1px;position:absolute}.bark-endpoint-switch span{background:#cbd3cf;border-radius:15px;width:38px;height:22px;transition:background .16s;display:block;position:relative}.bark-endpoint-switch span:after{content:"";background:#fff;border-radius:50%;width:18px;height:18px;transition:transform .16s;position:absolute;top:2px;left:2px;box-shadow:0 1px 3px #1a312840}.bark-endpoint-switch input:checked+span{background:var(--brand)}.bark-endpoint-switch input:checked+span:after{transform:translate(16px)}.icon-button.danger{color:var(--danger)}.bark-add-panel{background:#f7f9f8;border:1px dashed #cedbd6;border-radius:11px;flex-direction:column;gap:10px;padding:12px;display:flex}.bark-add-title{color:var(--brand-dark);align-items:center;gap:6px;display:flex}.bark-add-title small{margin-left:auto}.bark-add-grid{grid-template-columns:minmax(110px,.7fr) minmax(220px,1.5fr) minmax(110px,.6fr);gap:8px;display:grid}.bark-add-grid .field{gap:5px}.bark-add-grid .field>span{font-size:9px}.bark-toggle{cursor:pointer;background:#f3f7f5;border:1px solid #e1ebe7;border-radius:10px;align-items:flex-start;gap:10px;padding:11px 12px;display:flex}.bark-toggle input{accent-color:var(--brand);width:17px;height:17px;margin:2px 0 0}.bark-toggle>span{flex-direction:column;flex:1;gap:3px;display:flex}.bark-toggle strong{font-size:12px}.bark-toggle small,.bark-tip{color:var(--muted);font-size:10px;line-height:1.55}.bark-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.text-danger-button{color:var(--danger);background:0 0;padding:8px;font-size:11px}.bark-tip{margin:0}.profile-card>header{align-items:center;gap:13px;display:flex}.admin-avatar{background:var(--brand);color:#fff;width:50px;height:50px}.profile-card h2{margin:7px 0 2px;font-size:17px}.profile-card header p{color:var(--muted);margin:0;font-size:10px}.profile-card dl{border-top:1px solid var(--line);grid-template-columns:repeat(3,1fr);margin:20px 0 0;padding-top:16px;display:grid}.profile-card dl>div{flex-direction:column;display:flex}.profile-card dt{color:var(--muted);font-size:9px}.profile-card dd{margin:5px 0 0;font-size:11px;font-weight:650}.profile-avatar-editor{border:1px solid var(--line);background:#f7f9f8;border-radius:11px;align-items:center;gap:13px;padding:12px;display:flex}.profile-avatar-editor>div{flex-wrap:wrap;flex:1;align-items:center;gap:8px;display:flex}.profile-avatar-editor label{cursor:pointer}.profile-avatar-editor label input{display:none}.profile-avatar-editor small{color:var(--muted);flex-basis:100%;font-size:9px}.card-title{align-items:center;gap:11px;margin-bottom:17px;display:flex}.card-title h2{margin:0 0 4px;font-size:14px}.card-title p{color:var(--muted);margin:0;font-size:10px}.endpoint-card{grid-column:span 2}.endpoint-row{background:#f7f9f8;border-radius:9px;justify-content:space-between;align-items:center;margin-top:9px;padding:10px 12px;display:flex}.endpoint-row>span{flex-direction:column;display:flex}.endpoint-row small{color:var(--muted);margin-bottom:4px;font-size:9px}.endpoint-row code{color:#45544e;font-size:11px}.settings-note{color:#87938d;align-items:center;gap:7px;margin-top:13px;font-size:10px;display:flex}.reply-heading-actions{align-items:center;gap:10px;display:flex}.reply-heading-actions .primary-button{white-space:nowrap}.reply-heading-actions .select-shell select{min-width:210px}.reply-shared-scope{color:var(--brand);background:#edf6f2;border:1px solid #d5e8df;border-radius:11px;align-items:center;gap:9px;min-height:42px;padding:7px 11px;display:flex}.reply-shared-scope>span{white-space:nowrap;flex-direction:column;gap:1px;display:flex}.reply-shared-scope strong{color:#315e4e;font-size:11px;line-height:1.2}.reply-shared-scope small{color:#789187;font-size:9px;line-height:1.2}.reply-loader{min-height:320px}.reply-settings-stack{flex-direction:column;gap:18px;display:flex}.reply-settings-card{border:1px solid var(--line);box-shadow:var(--shadow-sm);background:#fff;border-radius:15px;padding:21px}.reply-settings-card>header{align-items:center;gap:12px;margin-bottom:20px;display:flex}.reply-settings-card header h2{margin:0 0 4px;font-size:15px}.reply-settings-card header p{color:var(--muted);margin:0;font-size:10px}.reply-card-heading>div{flex:1}.reply-heading-button-group{gap:7px;display:flex;flex:none!important}.material-add-button{color:var(--brand);background:#edf6f2;border-color:#cfe1da}.reply-card-icon{border-radius:10px;flex:none;justify-content:center;align-items:center;width:38px;height:38px;display:flex}.reply-card-icon.welcome{color:#a4691e;background:#fff2dd}.reply-card-icon.keyword{color:var(--brand);background:#e6f2ee}.reply-card-icon.quick{color:#39749a;background:#e9f0f7}.reply-content-editor{flex-direction:column;gap:10px;display:flex}.reply-type-tabs{background:#f3f6f5;border-radius:9px;gap:3px;width:fit-content;padding:3px;display:flex}.reply-type-tabs button{color:#78857f;background:0 0;border-radius:7px;align-items:center;gap:5px;min-height:30px;padding:0 11px;font-size:10px;display:flex}.reply-type-tabs button.active{color:var(--brand);background:#fff;font-weight:650;box-shadow:0 2px 8px #243c3414}.reply-content-editor>textarea{border:1px solid var(--line-strong);resize:vertical;border-radius:9px;min-height:88px;padding:11px 12px;font-size:12px;line-height:1.65}.reply-sequence-editor{flex-direction:column;gap:10px;display:flex}.reply-sequence-toolbar{background:#f2f6f4;border:1px dashed #d3dfda;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;padding:9px 10px;display:flex}.reply-sequence-toolbar>span{color:#73817a;font-size:10px}.reply-sequence-toolbar>div{flex-wrap:wrap;gap:5px;display:flex}.reply-sequence-toolbar button{border:1px solid var(--line);color:#53635c;background:#fff;border-radius:7px;align-items:center;gap:5px;min-height:30px;padding:0 9px;font-size:10px;display:flex}.reply-sequence-toolbar button:hover{color:var(--brand);border-color:#9eb8ae}.reply-material-select{color:var(--brand);background:#edf6f2;border:1px solid #cfe1da;border-radius:7px;align-items:center;min-height:30px;padding:0 7px;display:flex;position:relative}.reply-material-select select{-webkit-appearance:none;appearance:none;color:inherit;cursor:pointer;background:0 0;border:0;outline:0;min-height:28px;padding:0 18px 0 5px;font-size:10px}.reply-material-select>svg:last-child{pointer-events:none;position:absolute;right:6px}.reply-material-select:has(select:disabled){cursor:not-allowed;opacity:.55}.reply-content-list{flex-direction:column;gap:8px;display:flex}.reply-content-item{background:#fff;border:1px solid #dfe8e4;border-radius:10px;padding:11px}.reply-content-item>header{justify-content:space-between;align-items:center;margin-bottom:9px;display:flex}.reply-content-item>header strong{color:#53635c;font-size:10px}.reply-content-item>header>div{gap:3px;display:flex}.reply-content-item>header .icon-button{width:27px;height:27px;margin:0}.reply-content-item>header .icon-button:disabled{cursor:not-allowed;opacity:.35}.welcome-menu-editor{background:linear-gradient(145deg,#f8fbff,#f5f9f7);border:1px solid #dbe6e2;border-radius:13px;margin-top:18px;overflow:hidden}.welcome-menu-heading{border-bottom:1px solid #e2ebe7;justify-content:space-between;align-items:center;padding:15px 16px;display:flex}.welcome-menu-heading>div{flex-direction:column;gap:3px;display:flex}.welcome-menu-heading strong{color:#2c4038;font-size:13px}.welcome-menu-heading>div>span,.welcome-menu-footer>span{color:#7a8982;font-size:10px}.welcome-menu-switch{flex:none}.welcome-menu-body{flex-direction:column;gap:12px;padding:15px 16px 17px;display:flex}.welcome-menu-title-field{max-width:420px}.welcome-menu-actions{flex-direction:column;gap:8px;display:flex}.welcome-menu-action-row{background:#fff;border:1px solid #dfe8e4;border-radius:10px;grid-template-columns:28px minmax(160px,.8fr) minmax(210px,1.2fr) 32px;align-items:flex-end;gap:10px;padding:11px;display:grid}.welcome-menu-action-index{color:#3971bf;background:#e9f2ff;border-radius:50%;justify-content:center;align-self:center;align-items:center;width:26px;height:26px;font-size:10px;font-weight:750;display:flex}.welcome-menu-delete{width:32px!important;height:32px!important;margin:0!important}.welcome-menu-footer{align-items:center;gap:10px;display:flex}.welcome-menu-footer .secondary-button:disabled{cursor:not-allowed;opacity:.5}.welcome-menu-preview{background:#fff;border:1px solid #dce6e2;border-radius:11px;flex-direction:column;max-width:360px;display:flex;overflow:hidden;box-shadow:0 6px 18px #2743390f}.welcome-menu-preview>strong{color:#35463f;padding:13px 14px 10px;font-size:12px}.welcome-menu-preview>span{color:#3473c8;border-top:1px solid #edf1ef;justify-content:space-between;align-items:center;min-height:39px;padding:0 14px;font-size:12px;display:flex}.welcome-menu-preview b{font-size:16px;font-weight:500}.mini-welcome-menu{background:#fff;border:1px solid #e1e9e5;border-radius:4px 12px 12px;width:230px;margin-top:7px;overflow:hidden;box-shadow:0 3px 10px #1f3b320d}.mini-welcome-menu>strong{color:#394941;padding:12px 13px 9px;font-size:12px;display:block}.mini-welcome-menu>button{color:#3473c8;background:#fff;border-top:1px solid #edf1ef;justify-content:space-between;align-items:center;width:100%;min-height:38px;padding:0 13px;font-size:12px;display:flex}.mini-welcome-menu>button:hover{background:#f4f8fd}.mini-welcome-menu>button:disabled{color:#91a4bc}.mini-welcome-menu>button b{font-size:16px;font-weight:500}.reply-material-preview{flex-direction:column;align-items:flex-start;gap:6px;display:flex}.reply-material-preview>span{color:#84918b;font-size:9px}.media-reply-field{flex-wrap:wrap;align-items:flex-start;gap:12px;display:flex}.media-reply-field>img,.media-reply-field>video,.media-empty{border:1px solid var(--line);object-fit:contain;background:#edf2f0;border-radius:10px;width:210px;height:132px}.media-empty{color:#93a09a;flex-direction:column;justify-content:center;align-items:center;gap:8px;font-size:10px;display:flex}.media-upload-button{cursor:pointer;align-self:flex-end}.media-upload-button input{display:none}.reply-rule-list{flex-direction:column;gap:12px;display:flex}.reply-rule-item{background:#f8faf9;border:1px solid #e4ebe8;border-radius:11px;padding:15px}.reply-rule-top{align-items:flex-end;gap:10px;margin-bottom:13px;display:flex}.reply-rule-top>.field:first-child{flex:1}.reply-rule-top .field>span em{color:var(--brand);background:#e8f1ee;border-radius:9px;margin-left:7px;padding:2px 6px;font-size:8px;font-style:normal}.reply-rule-top .compact-field{width:150px}.reply-enable{color:#58665f;align-items:center;gap:6px;min-height:42px;padding:0 5px;font-size:10px;display:flex}.reply-enable input{accent-color:var(--brand)}.danger-icon{color:#a85c57;margin-bottom:4px}.reply-empty{color:#8b9791;border:1px dashed #d5dfdb;border-radius:10px;justify-content:center;align-items:center;min-height:90px;font-size:10px;display:flex}.material-bundle-editor{background:#fff;border:1px solid #dfe8e4;border-radius:11px;grid-template-columns:minmax(260px,.9fr) minmax(340px,1.1fr);gap:14px;padding:14px;display:grid}.material-bundle-fields{flex-direction:column;gap:12px;display:flex}.material-bundle-fields .field>span{align-items:center;gap:5px;display:flex}.material-bundle-fields textarea{border:1px solid var(--line-strong);box-sizing:border-box;resize:vertical;border-radius:9px;width:100%;min-height:150px;padding:10px 11px;font-size:11px;line-height:1.65}.custom-material-template-note{color:#4f6d63;background:#eef7f4;border:1px solid #d5e9e2;border-radius:10px;align-items:flex-start;gap:8px;padding:11px 12px;font-size:11px;line-height:1.65;display:flex}.custom-material-template-note>svg{color:var(--brand);flex:none;margin-top:1px}.material-bundle-fields .task-description-field textarea{min-height:92px}.material-bundle-fields .field>small{color:#98a39e;text-align:right;font-size:8px}.material-tutorial-editor{min-width:0}.material-tutorial-editor>header{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}.material-tutorial-editor>header>span{color:#53635c;align-items:center;gap:5px;font-size:10px;font-weight:650;display:flex}.material-tutorial-editor input{display:none}.material-tutorial-preview{background:#edf2f0;border:1px solid #dce5e1;border-radius:10px;min-height:118px;position:relative;overflow:hidden}.material-tutorial-preview video{background:#17211e;width:100%;max-height:210px;display:block}.material-tutorial-preview button{z-index:2;background:#fffffff0;width:27px;height:27px;margin:0;position:absolute;top:7px;right:7px}.material-tutorial-empty{color:#89968f;border:1px dashed #cedbd6;border-radius:9px;align-items:center;gap:8px;min-height:62px;padding:0 12px;font-size:9px;display:flex}.material-assets-column{flex-direction:column;gap:16px;min-width:0;display:flex}.material-images-panel,.material-videos-panel{min-width:0}.material-images-panel>header,.material-videos-panel>header{justify-content:space-between;align-items:center;margin-bottom:9px;display:flex}.material-images-panel>header>span,.material-videos-panel>header>span{color:#53635c;align-items:center;gap:5px;font-size:10px;font-weight:650;display:flex}.material-images-panel>header label,.material-videos-panel>header label{cursor:pointer}.material-images-panel>header input,.material-videos-panel>header input{display:none}.material-image-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.material-image-grid figure{aspect-ratio:1;background:#eef3f1;border:1px solid #dce5e1;border-radius:9px;margin:0;position:relative;overflow:hidden}.material-image-grid img{object-fit:cover;width:100%;height:100%;display:block}.material-image-grid button{background:#fffffff0;width:25px;height:25px;margin:0;position:absolute;top:5px;right:5px}.material-image-grid figcaption{color:#fff;background:linear-gradient(#0000,#0e201aad);padding:14px 6px 5px;font-size:8px;position:absolute;bottom:0;left:0;right:0}.material-video-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.material-video-list figure{background:#17211e;border:1px solid #dce5e1;border-radius:9px;min-height:132px;margin:0;position:relative;overflow:hidden}.material-video-list video{object-fit:contain;width:100%;height:132px;display:block}.material-video-list button{background:#fffffff0;width:25px;height:25px;margin:0;position:absolute;top:5px;right:5px}.material-video-list figcaption{color:#fff;pointer-events:none;background:linear-gradient(#0000,#0e201ac7);padding:16px 7px 6px;font-size:8px;position:absolute;bottom:0;left:0;right:0}.material-images-empty,.material-videos-empty{color:#89968f;text-align:center;border:1px dashed #cedbd6;border-radius:9px;flex-direction:column;justify-content:center;align-items:center;gap:7px;min-height:150px;font-size:9px;display:flex}.material-videos-empty{min-height:94px}.reply-settings-view{max-width:1180px}.reply-settings-stack{gap:16px}.reply-settings-nav{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;display:grid}.reply-settings-nav>button{color:#3e4d47;text-align:left;background:#fff;border:1px solid #e0e9e5;border-radius:14px;align-items:center;gap:10px;min-height:78px;padding:12px 13px;transition:border-color .16s,box-shadow .16s,transform .16s;display:flex}.reply-settings-nav>button:hover{border-color:#bad2c7;transform:translateY(-1px);box-shadow:0 6px 18px #1b443712}.reply-settings-nav>button.active{background:linear-gradient(135deg,#f1faf6 0%,#fbfdfc 100%);border-color:#74ab96;box-shadow:0 7px 20px #23624b1f}.reply-settings-nav>button>span:nth-child(2){flex-direction:column;flex:1;gap:4px;min-width:0;display:flex}.reply-settings-nav strong{color:#2d3d36;font-size:13px;font-weight:720;line-height:1.2}.reply-settings-nav small{color:#7e8e86;font-size:10px;line-height:1.35}.reply-settings-nav b{color:#39705d;font-variant-numeric:tabular-nums;background:#edf4f1;border-radius:99px;justify-content:center;align-items:center;min-width:24px;height:24px;padding:0 7px;font-size:11px;font-weight:750;display:inline-flex}.reply-settings-nav>button.active b{background:var(--brand);color:#fff}.reply-nav-icon{border-radius:10px;flex:none;justify-content:center;align-items:center;width:38px;height:38px;display:flex}.reply-nav-icon.welcome{color:#a4691e;background:#fff2dd}.reply-nav-icon.keyword{color:var(--brand);background:#e6f2ee}.reply-nav-icon.offline,.reply-card-icon.offline{color:#626e9f;background:#eef0f8}.reply-nav-icon.quick{color:#39749a;background:#e9f0f7}.reply-nav-icon.material{color:#26735a;background:#e7f4ec}.reply-settings-panel{min-height:330px;animation:.18s ease-out reply-panel-in}@keyframes reply-panel-in{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.reply-settings-card{border-color:#dde8e3;border-radius:16px;padding:22px;box-shadow:0 7px 23px #2241360d}.offline-reply-panel{background:radial-gradient(circle at 96% 0,#63709f1a,#0000 31%),#fff}.offline-reply-switch{margin-left:auto}.offline-reply-flow{color:#687078;background:#f7f8fc;border:1px solid #e6e9f2;border-radius:12px;align-items:center;gap:10px;margin:18px 0;padding:13px 15px;display:flex}.offline-reply-flow span{align-items:center;gap:7px;font-size:11px;display:inline-flex}.offline-reply-flow b{color:#596693;background:#dde2f1;border-radius:50%;justify-content:center;align-items:center;width:22px;height:22px;font-size:9px;display:inline-flex}.offline-reply-flow i{color:#a3a9b9;font-style:normal}.offline-reply-fields{grid-template-columns:minmax(0,1fr) 210px;align-items:stretch;gap:16px;display:grid}.offline-reply-fields textarea{resize:vertical;min-height:130px}.offline-reply-fields .field>small{color:#8d9792;margin-top:6px;font-size:10px;display:block}.offline-cooldown-field select{min-height:44px}.reply-settings-card>header{margin-bottom:18px}.reply-settings-card header h2{color:#2a3a33;letter-spacing:-.01em;margin:2px 0 5px;font-size:17px}.reply-settings-card header p{max-width:720px;font-size:11px;line-height:1.55}.reply-card-kicker{color:#598572;letter-spacing:.04em;font-size:10px;font-weight:750;display:block}.reply-sequence-editor{gap:11px}.reply-sequence-toolbar{background:#f6f9f7;border-color:#cfe0d8;border-radius:11px;min-height:48px;padding:9px 11px}.reply-sequence-toolbar>span{color:#63736b;font-size:11px;font-weight:600}.reply-sequence-toolbar button,.reply-material-select{border-radius:8px;min-height:32px;font-size:11px}.reply-sequence-toolbar button{padding:0 10px}.reply-material-select select{min-height:30px;font-size:11px}.reply-content-list{gap:10px}.reply-content-item{border-color:#dce8e2;border-radius:11px;padding:12px}.reply-content-item>header strong,.reply-material-preview>span{font-size:11px}.reply-content-editor>textarea{color:#34433d;min-height:96px;font-size:13px}.reply-rule-list{gap:13px}.reply-rule-item{background:#f9fbfa;border-color:#e0e9e4;border-radius:13px;padding:16px}.reply-item-label{align-items:center;gap:8px;margin:0 0 12px;display:flex}.reply-item-label>span{color:#39725f;background:#eaf3ef;border-radius:99px;padding:0 9px;font-size:10px;font-weight:750;line-height:22px}.quick-item .reply-item-label>span{color:#39749a;background:#eaf1f7}.reply-item-label>small{color:#7b8982;font-size:11px}.reply-rule-top{gap:12px;margin-bottom:14px}.reply-rule-top .field>span,.reply-enable{color:#58675f;font-size:11px;font-weight:650}.reply-rule-top .field input,.reply-rule-top .field select{font-size:13px}.reply-enable{min-height:44px}.quick-reply-control-bar{background:#f4f8f6;border:1px solid #dce9e3;border-radius:12px;justify-content:space-between;align-items:center;gap:12px;margin:-2px 0 16px;padding:9px 10px;display:flex}.material-pool-section{background:#f7faf8;border:1px solid #dce7e1;border-radius:16px;margin-bottom:18px;padding:18px}.material-pool-section-heading,.material-pool-subheading{justify-content:space-between;align-items:center;gap:14px;display:flex}.material-pool-section-heading{margin-bottom:15px}.material-pool-section-heading h3{color:#2d4037;margin:2px 0 3px;font-size:15px}.material-pool-section-heading p,.material-pool-subheading small,.material-pool-danger-row>span{color:#7a8a82;font-size:10px;line-height:1.5;display:block}.material-pool-list{gap:10px;display:grid}.material-pool-card{background:#fff;border:1px solid #dce8e2;border-radius:14px;overflow:hidden}.material-pool-card.expanded{border-color:#8dbda8;box-shadow:0 8px 24px #1d4e3d12}.material-pool-summary{color:#35443d;text-align:left;background:#fff;align-items:center;gap:10px;width:100%;min-height:72px;padding:12px 14px;display:flex}.material-pool-summary:hover{background:#fbfdfc}.material-pool-summary-copy{flex-direction:column;flex:1;gap:4px;min-width:0;display:flex}.material-pool-summary-copy strong{color:#304038;font-size:14px}.material-pool-summary-copy small{color:#7f8f87;text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.material-pool-state,.material-pool-mode-badge,.material-pool-summary-stats{color:#74827b;background:#f0f4f2;border-radius:99px;flex:none;padding:5px 8px;font-size:10px;font-weight:680}.material-pool-mode-badge{color:#4a718b;background:#edf3f8}.material-pool-state.active{color:#26745a;background:#e5f4ec}.material-pool-summary-stats{color:#976b25;background:#fff7e8}.material-pool-card.expanded .quick-reply-chevron{transform:rotate(180deg)}.material-pool-editor{background:#f5f8f6;border-top:1px solid #e1ebe6;gap:12px;padding:16px;display:grid}.material-pool-control-bar{background:#fff;border:1px solid #dfe9e4;border-radius:12px;align-items:center;gap:18px;min-height:66px;padding:11px 13px;display:flex}.material-pool-control-copy{flex-direction:column;gap:3px;min-width:150px;display:flex}.material-pool-control-copy strong{color:#31463b;font-size:12px}.material-pool-control-copy small{color:#86928c;font-size:9px}.material-pool-inline-stats{border-left:1px solid #e3ebe7;align-items:center;gap:18px;margin-left:auto;padding-left:18px;display:flex}.material-pool-inline-stats span{color:#829088;flex-direction:column;gap:1px;min-width:42px;font-size:9px;display:flex}.material-pool-inline-stats b{color:#2c6f58;font-variant-numeric:tabular-nums;font-size:15px}.material-pool-metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;display:grid}.material-pool-metrics span{color:#79877f;background:#fff;border:1px solid #e1eae6;border-radius:10px;flex-direction:column;gap:2px;padding:10px;font-size:9px;display:flex}.material-pool-metrics b{color:#2d6854;font-variant-numeric:tabular-nums;font-size:17px}.material-pool-base-grid{grid-template-columns:minmax(210px,1.35fr) minmax(150px,.8fr) 130px 130px;align-items:end;gap:10px;display:grid}.material-pool-base-grid .field>span,.material-pool-template .field>span{color:#59685f;font-size:10px;font-weight:680}.material-pool-switch{white-space:nowrap}.material-pool-switches{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.material-pool-switches .reply-enable{background:#f4f7f5;border:1px solid #e0e8e4;border-radius:8px;min-height:34px;padding:0 9px}.material-pool-distribution,.material-pool-template,.material-pool-assets{background:#fff;border:1px solid #e0eae5;border-radius:13px;gap:14px;padding:16px;display:grid}.material-pool-step-heading{align-items:center;gap:10px;display:flex}.material-pool-step-number{color:#2f785d;background:#e8f3ee;border:1px solid #d3e8de;border-radius:8px;flex:0 0 30px;justify-content:center;align-items:center;height:30px;font-size:12px;font-weight:760;display:inline-flex}.material-pool-step-heading>div{flex-direction:column;gap:2px;display:flex}.material-pool-step-heading strong{color:#30443a;font-size:13px}.material-pool-step-heading small{color:#829088;font-size:9px}.material-pool-field-label{color:#59685f;border-top:1px solid #edf1ef;padding-top:13px;font-size:10px;font-weight:680}.material-pool-distribution-options{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.material-pool-content-mode-options{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;display:grid}.material-pool-content-mode-options button{color:#668077;text-align:left;background:#f8faf9;border:1px solid #dce7e2;border-radius:11px;align-items:center;gap:10px;min-height:66px;padding:10px 12px;display:flex}.material-pool-content-mode-options button>span{flex-direction:column;gap:3px;display:flex}.material-pool-content-mode-options button strong{color:#30443a;font-size:12px}.material-pool-content-mode-options button small{color:#7a8a82;font-size:9px;line-height:1.45}.material-pool-content-mode-options button.active{color:#26745a;background:#eaf6f0;border-color:#65a58c;box-shadow:inset 0 0 0 1px #3f8f6f1f}.material-pool-distribution-options button{color:#405048;cursor:pointer;text-align:left;background:#f8faf9;border:1px solid #dce7e2;border-radius:10px;flex-direction:column;gap:4px;min-height:58px;padding:9px 11px;display:flex}.material-pool-distribution-options button:hover{border-color:#a9cbbb}.material-pool-distribution-options button.active{background:#eaf6f0;border-color:#65a58c;box-shadow:inset 0 0 0 1px #3f8f6f1f}.material-pool-distribution-options strong{color:#2f463b;font-size:12px}.material-pool-distribution-options button.active strong{color:#217052}.material-pool-distribution-options small,.material-pool-repeat-mode>small{color:#78877f;font-size:9px;line-height:1.5}.material-pool-repeat-mode{max-width:420px}.material-pool-mode-warning{color:#936821;background:#fff7e8;border:1px solid #efddb4;border-radius:8px;margin:0;padding:8px 10px;font-size:10px;line-height:1.5}.material-pool-subheading strong{color:#34463d;margin-bottom:2px;font-size:12px;display:block}.material-pool-subheading label{cursor:pointer;flex:none}.material-pool-subheading input[type=file]{display:none}.material-pool-template textarea{min-height:94px}.material-pool-content-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:11px;display:grid}.material-pool-empty-message{max-width:720px}.material-pool-upload-progress{background:#f4faf7;border:1px solid #d8e9e0;border-radius:10px;gap:7px;padding:10px 11px;display:grid}.material-pool-upload-progress>div{color:#5f7067;justify-content:space-between;align-items:center;font-size:10px;display:flex}.material-pool-upload-progress strong{color:#246b54;font-variant-numeric:tabular-nums}.material-pool-upload-progress progress{accent-color:#2d7a60;width:100%;height:7px}.material-pool-upload-progress small{color:#7b8d84;font-size:9px}.material-pool-asset-grid{grid-template-columns:repeat(5,minmax(0,1fr));gap:9px;display:grid}.material-pool-asset-grid figure{background:#f3f6f4;border:1px solid #e1e9e5;border-radius:9px;min-width:0;margin:0;overflow:hidden}.material-pool-asset-grid img,.material-pool-asset-grid video{aspect-ratio:1;object-fit:cover;background:#e9eeeb;width:100%;display:block}.material-pool-asset-grid figcaption{align-items:center;gap:4px;padding:5px 6px;display:flex}.material-pool-asset-grid figcaption>span{color:#66756d;text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:9px;overflow:hidden}.material-pool-asset-grid .icon-button{width:25px;height:25px;min-height:25px}.material-pool-empty{min-height:88px}.material-group-list{gap:12px;display:grid}.material-group-card{background:#f8fbf9;border:1px solid #dce8e2;border-radius:12px;gap:11px;padding:12px;display:grid}.material-group-heading{grid-template-columns:30px minmax(180px,1fr) auto auto;align-items:end;gap:9px;display:grid}.material-group-heading .field{gap:4px}.material-group-heading .field>span{color:#697870;font-size:9px}.material-group-heading .field input{min-height:36px}.material-group-index{color:#26745a;background:#dff0e8;border-radius:9px;justify-content:center;align-self:end;align-items:center;width:30px;height:36px;font-size:12px;font-weight:760;display:inline-flex}.material-group-count{color:#77867e;white-space:nowrap;align-items:center;min-height:36px;font-size:9px;display:inline-flex}.material-group-actions{align-items:center;gap:4px;min-height:36px;display:flex}.material-group-upload-row{background:#fff;border:1px dashed #cfdfd7;border-radius:9px;justify-content:space-between;align-items:center;gap:12px;padding:8px 10px;display:flex}.material-group-upload-row>div{flex-direction:column;gap:2px;display:flex}.material-group-upload-row strong{color:#405249;font-size:10px}.material-group-upload-row small{color:#829088;font-size:9px}.material-group-upload-row input[type=file]{display:none}.material-group-empty{color:#7c8c84;text-align:center;background:#fff;border:1px dashed #d7e3dd;border-radius:9px;justify-content:center;align-items:center;min-height:70px;padding:12px;font-size:9px;line-height:1.6;display:flex}.material-group-empty-state{flex-direction:column;gap:7px;padding:20px}.material-group-empty-state strong{color:#405249;font-size:12px}.material-group-add-button{color:#36745d;background:#fff;border:1px dashed #b9d2c6;border-radius:10px;justify-content:center;align-items:center;gap:7px;min-height:46px;font-size:10px;font-weight:680;display:flex}.material-order-button{color:#60736a;background:0 0;border:0;border-radius:5px;justify-content:center;align-items:center;width:22px;height:24px;padding:0;display:inline-flex}.material-order-button:disabled{opacity:.25}.material-pool-danger-row{justify-content:space-between;align-items:center;gap:12px;padding:1px 2px 0;display:flex}.quick-reply-filter{flex-wrap:wrap;align-items:center;gap:5px;display:flex}.quick-reply-filter>span{color:#738079;margin-right:2px;font-size:11px;font-weight:650}.quick-reply-filter button{color:#68776f;background:0 0;border:1px solid #0000;border-radius:7px;min-height:30px;padding:0 9px;font-size:11px}.quick-reply-filter button.active{color:var(--brand);background:#fff;border-color:#c9ded4;font-weight:720;box-shadow:0 1px 4px #1d433612}.reply-heading-button-group{align-items:center}.reply-heading-button-group .secondary-button{min-height:34px;font-size:11px}.reply-empty{text-align:center;background:#fbfcfb;min-height:112px;padding:0 24px;font-size:11px;line-height:1.5}.material-bundle-editor{border-color:#dce8e2;border-radius:12px;gap:16px;padding:16px}.material-bundle-fields .field>span,.material-images-panel>header>span,.material-videos-panel>header>span,.material-tutorial-editor>header>span{font-size:11px}.material-bundle-fields textarea{color:#34433d;font-size:13px}.quick-reply-card{background:#fff;border:1px solid #dfe9e4;border-radius:13px;transition:border-color .16s,box-shadow .16s;overflow:hidden}.quick-reply-card:hover{border-color:#b9d2c6}.quick-reply-card.expanded{border-color:#8cbba6;box-shadow:0 8px 24px #1d4e3d14}.quick-reply-card-summary{color:#35443d;text-align:left;background:#fff;align-items:center;gap:11px;width:100%;min-height:67px;padding:11px 13px;display:flex}.quick-reply-card-summary:hover{background:#fbfdfc}.quick-reply-kind{color:#39749a;background:#edf3f7;border-radius:10px;flex:none;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.quick-reply-kind.material{color:#2c7760;background:#e8f3ee}.quick-reply-summary-copy{flex-direction:column;flex:1;gap:4px;min-width:0;display:flex}.quick-reply-summary-copy strong{color:#304038;text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:720;overflow:hidden}.quick-reply-summary-copy small{color:#809087;text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.quick-reply-card-tag{color:#6a7971;background:#f0f4f2;border-radius:99px;flex:none;padding:5px 8px;font-size:10px;font-weight:650}.quick-reply-chevron{color:#84938b;flex:none;transition:transform .16s}.quick-reply-card.expanded .quick-reply-chevron{color:var(--brand);transform:rotate(180deg)}.quick-reply-editor{background:#f8fbf9;border-top:1px solid #e1ebe6;padding:15px;animation:.16s ease-out reply-panel-in}.quick-reply-editor-heading{align-items:flex-end;gap:10px;margin-bottom:13px;display:flex}.quick-reply-editor-heading .field{flex:1}.quick-reply-editor-heading .field>span{color:#58675f;font-size:11px;font-weight:650}.quick-reply-editor-heading .field input{background:#fff;font-size:13px}.material-bundle-editor{background:#fff;border-color:#dce8e2;flex-direction:column;grid-template-columns:none;gap:0;padding:0;display:flex}.material-editor-tabs{background:#f3f7f5;border-bottom:1px solid #e0ebe5;gap:3px;padding:6px;display:flex;overflow-x:auto}.material-editor-tabs button{color:#68786f;white-space:nowrap;background:0 0;border:1px solid #0000;border-radius:7px;flex:none;align-items:center;gap:5px;min-height:32px;padding:0 9px;font-size:11px;display:inline-flex}.material-editor-tabs button.active{color:var(--brand);background:#fff;border-color:#d3e1da;font-weight:720;box-shadow:0 1px 4px #1e443614}.material-editor-body{min-height:226px;padding:15px}.material-editor-body .material-bundle-fields{gap:14px}.material-editor-body .material-images-panel>header,.material-editor-body .material-videos-panel>header,.material-editor-body .material-tutorial-editor>header{align-items:flex-start;margin-bottom:12px}.material-editor-body .material-images-panel>header>div,.material-editor-body .material-videos-panel>header>div,.material-editor-body .material-tutorial-editor>header>div{flex-direction:column;gap:4px;display:flex}.material-editor-body .material-images-panel small,.material-editor-body .material-videos-panel small,.material-editor-body .material-tutorial-editor small{color:#87958d;font-size:10px}.material-editor-body .material-image-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.material-editor-body .material-videos-empty,.material-editor-body .material-images-empty{min-height:176px}.complaints-view{max-width:1180px}.complaint-summary-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:13px;margin-bottom:16px;display:grid}.complaint-summary-grid>button{border:1px solid var(--line);box-shadow:var(--shadow-sm);color:#728079;text-align:left;background:#fff;border-radius:12px;align-items:center;gap:12px;min-height:78px;padding:15px 17px;display:flex}.complaint-summary-grid>button.active{color:var(--brand);background:#edf6f2;border-color:#bcd6cc}.complaint-summary-grid>button>svg{box-sizing:content-box;background:#f0f4f2;border-radius:9px;padding:10px}.complaint-summary-grid>button>span{flex-direction:column;display:flex}.complaint-summary-grid small{color:var(--muted);font-size:10px}.complaint-summary-grid strong{color:#26342f;margin-top:3px;font-size:22px}.complaint-toolbar{border:1px solid var(--line);background:#fff;border-radius:11px;justify-content:space-between;align-items:center;gap:16px;margin-bottom:12px;padding:9px 11px;display:flex}.complaint-toolbar .status-tabs{margin:0;display:flex}.complaint-toolbar .status-tabs button{min-width:65px;padding:0 12px}.complaint-list{flex-direction:column;gap:11px;display:flex}.complaint-card{border:1px solid var(--line);box-shadow:var(--shadow-sm);background:#fff;border-radius:13px;overflow:hidden}.complaint-card>header{border-bottom:1px solid #edf1ef;align-items:center;gap:11px;padding:14px 16px;display:flex}.complaint-program-mark{color:#fff;border-radius:9px;flex:none;justify-content:center;align-items:center;width:36px;height:36px;font-size:11px;font-weight:700;display:flex}.complaint-card>header>div{flex-direction:column;flex:1;min-width:0;display:flex}.complaint-card>header strong{font-size:12px}.complaint-card>header small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin-top:4px;font-size:9px;overflow:hidden}.status-pill{border-radius:7px;padding:5px 8px;font-size:9px;font-weight:650}.status-pill.warning{color:#9b662a;background:#fff1df}.status-pill.info{color:#3f718f;background:#eaf2f8}.status-pill.success{color:#3d806a;background:#e7f3ef}.complaint-body{padding:15px 16px 17px}.complaint-reason{align-items:center;gap:9px;display:flex}.complaint-reason span{color:#8a9590;font-size:9px}.complaint-reason strong{color:#3b4a44;font-size:11px}.complaint-body p{color:#4d5c55;white-space:pre-wrap;background:#f7f9f8;border-radius:9px;min-height:42px;margin:10px 0 0;padding:10px 12px;font-size:11px;line-height:1.7}.complaint-card>footer{background:#fbfcfb;border-top:1px solid #edf1ef;align-items:center;gap:12px;min-height:55px;padding:9px 16px;display:flex}.complaint-card>footer>span{color:#8d9893;align-items:center;gap:5px;font-size:9px;display:flex}.complaint-card>footer .blocked-user-label{color:#ad534d}.complaint-actions{align-items:center;gap:8px;margin-left:auto;display:flex}.select-shell.compact select{height:32px}.block-button,.unblock-button{border-radius:8px;align-items:center;gap:6px;height:32px;padding:0 10px;font-size:10px;display:inline-flex}.block-button{color:#a94f48;background:#fff2f0;border:1px solid #efd1cd}.unblock-button{color:#397762;background:#edf6f2;border:1px solid #c8ded5}.complaint-loading{border:1px solid var(--line);color:var(--muted);background:#fff;border-radius:12px;justify-content:center;align-items:center;gap:9px;min-height:180px;font-size:11px;display:flex}.complaint-loading>span{border:2px solid #dce7e2;border-top-color:var(--brand);border-radius:50%;width:15px;height:15px;animation:.8s linear infinite spin}.complaint-empty{border:1px solid var(--line);background:#fff;border-radius:12px}.complaint-empty strong{color:#56655e;font-size:12px}.complaint-empty span{font-size:10px}.modal-backdrop{z-index:100;background:#0d1f1a7a;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;top:0;bottom:0;left:0;right:0}.modal-card{background:#fff;border-radius:16px;width:100%;max-width:520px;max-height:calc(100vh - 40px);overflow:hidden;box-shadow:0 28px 80px #09221b3d}.modal-card.modal-large{max-width:760px}.modal-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;padding:19px 21px;display:flex}.modal-header h2{margin:0 0 5px;font-size:17px}.modal-header p{color:var(--muted);margin:0;font-size:10px}.modal-content{max-height:calc(100vh - 126px);padding:20px 21px;overflow-y:auto}.broadcast-center{grid-template-columns:minmax(0,1fr) minmax(320px,380px);gap:18px;min-width:0;display:grid}.broadcast-center>*{min-width:0}.broadcast-audience-card,.broadcast-compose-card,.broadcast-history-card{border:1px solid var(--line);background:#fff;border-radius:16px}.broadcast-audience-card{background:linear-gradient(120deg,#edf8f4,#fbfaf4);grid-column:1/-1;grid-template-columns:auto minmax(190px,.75fr) minmax(420px,1.65fr);align-items:center;gap:12px 14px;padding:16px 18px;display:grid}.broadcast-audience-icon{background:var(--brand);color:#fff;border-radius:12px;justify-content:center;align-items:center;width:42px;height:42px;display:flex}.broadcast-audience-heading{gap:4px;min-width:0;display:grid}.broadcast-audience-heading strong{color:var(--ink);font-size:14px}.broadcast-audience-heading p,.broadcast-audience-option small{color:var(--muted);margin:0;font-size:11px;line-height:1.5}.broadcast-audience-metrics{grid-template-columns:repeat(3,minmax(0,1fr));gap:7px;display:grid}.broadcast-audience-metrics>span{background:#ffffffb8;border:1px solid #245f531a;border-radius:11px;gap:2px;min-width:0;padding:8px 10px;display:grid}.broadcast-audience-metrics small{color:var(--muted);white-space:nowrap;font-size:10px}.broadcast-audience-metrics strong{color:var(--ink);font-size:14px}.broadcast-audience-metrics>span.active{background:#fff;border-color:#245f533d}.broadcast-audience-metrics>span.active strong{color:var(--brand)}.broadcast-audience-option{cursor:default;background:#fff;border:1px solid #245f5333;border-radius:12px;grid-column:2/-1;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:9px;padding:10px 12px;display:grid}.broadcast-audience-option input{accent-color:var(--brand);width:17px;height:17px;margin:0}.broadcast-audience-option>span{gap:2px;min-width:0;display:grid}.broadcast-audience-option>span strong{color:var(--ink);font-size:12px}.broadcast-audience-option em{background:var(--brand-soft);color:var(--brand);white-space:nowrap;border-radius:999px;padding:5px 8px;font-size:10px;font-style:normal;font-weight:700}.broadcast-compose-card,.broadcast-history-card{min-width:0;padding:18px}.broadcast-compose-card>header,.broadcast-history-card>header{justify-content:space-between;align-items:center;margin-bottom:13px;display:flex}.broadcast-compose-card>header>div,.broadcast-history-card>header>div{flex-direction:column;display:flex}.broadcast-compose-card>header strong,.broadcast-history-card>header strong{font-size:15px}.broadcast-compose-card>header small,.broadcast-history-card>header small{color:var(--muted);font-size:11px;line-height:1.55}.broadcast-type-tabs{background:#f2f6f4;border-radius:11px;grid-template-columns:repeat(3,minmax(0,1fr));gap:4px;margin-bottom:14px;padding:4px;display:grid}.broadcast-mode-tabs{border:1px solid var(--line);background:#f7f9f8;border-radius:11px;grid-template-columns:repeat(2,minmax(0,1fr));gap:4px;margin-bottom:10px;padding:4px;display:grid}.broadcast-mode-tabs button{color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:8px;min-height:32px;font-size:12px;font-weight:700}.broadcast-mode-tabs button.active{color:var(--brand);background:#fff;box-shadow:0 3px 10px #19483a14}.broadcast-type-tabs button{color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:8px;justify-content:center;align-items:center;gap:5px;min-height:35px;font-size:12px;font-weight:700;display:flex}.broadcast-type-tabs button.active{color:var(--brand);background:#fff;box-shadow:0 3px 10px #19483a14}.broadcast-text-field,.broadcast-material-field{flex-direction:column;gap:8px;display:flex}.broadcast-text-field>span,.broadcast-material-field>span,.broadcast-preview>span{color:var(--ink);font-size:12px;font-weight:700}.broadcast-text-field textarea{border:1px solid var(--line);color:var(--ink);font:inherit;resize:vertical;background:#f8faf9;border-radius:12px;min-height:112px;padding:12px;font-size:14px;line-height:1.65}.broadcast-text-field textarea:focus{border-color:#87b7a9;outline:3px solid #5297831a}.broadcast-text-field>small{color:var(--muted);text-align:right;font-size:9px}.broadcast-upload-field{color:var(--brand);cursor:pointer;text-align:center;background:#f7faf8;border:1px dashed #b8cec7;border-radius:13px;flex-direction:column;justify-content:center;align-items:center;gap:6px;min-height:128px;padding:18px;display:flex}.broadcast-upload-field input{display:none}.broadcast-upload-field strong{font-size:11px}.broadcast-upload-field small{color:var(--muted);font-size:9px}.broadcast-material-list{gap:7px;max-height:190px;display:grid;overflow-y:auto}.broadcast-material-list>button{border:1px solid var(--line);color:var(--ink);cursor:pointer;text-align:left;background:#f8faf9;border-radius:11px;justify-content:space-between;align-items:center;min-height:52px;padding:9px 11px;display:flex}.broadcast-material-list>button.active{color:var(--brand);background:#edf8f4;border-color:#77ad9c}.broadcast-material-list>button>span{flex-direction:column;min-width:0;display:flex}.broadcast-material-list strong{text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.broadcast-material-list small,.broadcast-loading-row,.broadcast-empty-material{color:var(--muted);font-size:9px}.broadcast-loading-row{justify-content:center;align-items:center;gap:7px;min-height:72px;display:flex}.broadcast-empty-material{background:#f7faf8;border-radius:11px;flex-direction:column;justify-content:center;align-items:center;gap:8px;min-height:88px;display:flex}.broadcast-empty-material p{margin:0}.broadcast-empty-material button{color:var(--brand);cursor:pointer;background:0 0;border:0;font-size:10px;font-weight:700}.broadcast-preview{border-top:1px dashed var(--line);flex-direction:column;gap:9px;margin-top:14px;padding-top:13px;display:flex}.broadcast-preview>div{align-self:flex-start;max-width:100%}.broadcast-group-editor{gap:9px;display:grid}.broadcast-pool-editor{gap:10px;display:grid}.broadcast-pool-list{gap:7px;max-height:220px;display:grid;overflow-y:auto}.broadcast-pool-list>button{border:1px solid var(--line);color:var(--ink);cursor:pointer;text-align:left;background:#f8faf9;border-radius:11px;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:8px;min-height:58px;padding:9px 11px;display:grid}.broadcast-pool-list>button.active{color:var(--brand);background:#edf8f4;border-color:#77ad9c}.broadcast-pool-list>button>span{gap:2px;min-width:0;display:grid}.broadcast-pool-list strong{text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.broadcast-pool-list small,.broadcast-pool-list em{color:var(--muted);font-size:9px;font-style:normal}.broadcast-pool-list em{white-space:nowrap;background:#fff;border-radius:999px;padding:5px 8px}.broadcast-pool-summary{border:1px solid var(--line);background:#f7faf8;border-radius:12px;grid-template-columns:repeat(3,1fr);gap:8px;padding:11px;display:grid}.broadcast-pool-summary>div{gap:2px;display:grid}.broadcast-pool-summary small{color:var(--muted);font-size:8px}.broadcast-pool-summary strong{color:var(--brand);font-size:13px}.broadcast-pool-summary p{border-top:1px dashed var(--line);color:var(--muted);grid-column:1/-1;margin:2px 0 0;padding-top:8px;font-size:9px;line-height:1.55}.broadcast-group-guidance{color:#8b681f;background:#f7f3e8;border:1px solid #eadfbd;border-radius:10px;align-items:flex-start;gap:8px;padding:9px 11px;display:flex}.broadcast-group-guidance>svg{flex:none;margin-top:1px}.broadcast-group-guidance>div{gap:2px;display:grid}.broadcast-group-guidance strong{font-size:10px}.broadcast-group-guidance small{color:#8b7b55;font-size:8px;line-height:1.5}.broadcast-group-summary{color:var(--brand);background:#edf8f4;border-radius:10px;justify-content:space-between;align-items:center;padding:9px 11px;display:flex}.broadcast-group-summary span{font-size:10px}.broadcast-group-summary small{color:var(--muted);font-size:8px}.broadcast-group-row{border:1px solid var(--line);background:#f8faf9;border-radius:11px;grid-template-columns:minmax(82px,.35fr) minmax(140px,1fr);gap:8px;padding:10px;display:grid}.broadcast-group-row.has-error{border-color:#d78c83;box-shadow:0 0 0 2px #a8483d14}.broadcast-group-row>header{grid-column:1/-1;justify-content:space-between;align-items:center;display:flex}.broadcast-group-row>header strong{font-size:10px}.broadcast-group-row>header>span{align-items:baseline;gap:7px;display:flex}.broadcast-group-row>header>span small{color:var(--brand);font-size:8px;font-weight:600}.broadcast-group-row>header button{color:#a8483d;cursor:pointer;background:0 0;border:0;font-size:8px}.broadcast-group-row label{gap:5px;display:grid}.broadcast-group-row label>span{color:var(--muted);font-size:8px}.broadcast-group-row input,.broadcast-group-row select{border:1px solid var(--line);color:var(--ink);font:inherit;background:#fff;border-radius:8px;min-width:0;min-height:34px;padding:0 9px;font-size:10px}.broadcast-group-material-preview{background:#fff;border:1px solid #e2ebe7;border-radius:9px;grid-column:1/-1;align-items:center;gap:8px;min-height:44px;padding:8px 9px;display:flex}.broadcast-group-material-preview>span{color:var(--brand);background:#e5f3ee;border-radius:8px;flex:none;justify-content:center;align-items:center;width:29px;height:29px;display:flex}.broadcast-group-material-preview>div{flex:1;gap:2px;min-width:0;display:grid}.broadcast-group-material-preview strong{text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.broadcast-group-material-preview small{color:var(--muted);font-size:8px;line-height:1.45}.broadcast-group-material-preview>svg{color:var(--brand);flex:none}.broadcast-group-error{color:#a8483d;grid-column:1/-1;margin:-2px 0 0;font-size:8px}.broadcast-add-group{color:var(--brand);cursor:pointer;background:0 0;border:1px dashed #a9c7bd;border-radius:10px;min-height:35px;font-size:9px;font-weight:700}.broadcast-confirmation{color:#9a6b18;background:#fff7e8;border:1px solid #ecd39e;border-radius:11px;align-items:flex-start;gap:9px;margin-top:13px;padding:10px 11px;display:flex}.broadcast-confirmation>div{flex-direction:column;display:flex}.broadcast-confirmation strong{font-size:10px}.broadcast-confirmation p{margin:2px 0 0;font-size:9px;line-height:1.55}.broadcast-confirmation-batches,.broadcast-job-batches{gap:5px;margin:8px 0 0;padding:0;list-style:none;display:grid}.broadcast-confirmation-batches li,.broadcast-job-batches li{background:#ffffffb8;border-radius:7px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:7px;padding:6px 8px;display:grid}.broadcast-confirmation-batches li span,.broadcast-job-batches li span{color:var(--muted);font-size:8px}.broadcast-confirmation-batches li strong,.broadcast-job-batches li strong{text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.broadcast-confirmation-batches li em,.broadcast-job-batches li em{color:var(--brand);font-size:8px;font-style:normal;font-weight:700}.broadcast-job-batches{border-top:1px dashed var(--line);margin-top:8px;padding-top:7px}.broadcast-actions{justify-content:flex-end;gap:8px;margin-top:14px;display:flex}.broadcast-actions button{min-height:38px}.broadcast-editing-notice{color:#8c6518;background:#fff8e8;border:1px solid #ead39c;border-radius:11px;align-items:center;gap:9px;margin-bottom:12px;padding:10px 11px;display:flex}.broadcast-editing-notice>span{flex-direction:column;flex:1;min-width:0;display:flex}.broadcast-editing-notice strong{color:#684b12;font-size:10px}.broadcast-editing-notice small{margin-top:2px;font-size:8px}.broadcast-editing-notice button{color:#8c6518;cursor:pointer;white-space:nowrap;background:0 0;border:0;font-size:9px;font-weight:700}.broadcast-history-card>header>button{color:var(--brand);cursor:pointer;background:#f1f6f4;border:0;border-radius:9px;justify-content:center;align-items:center;width:32px;height:32px;display:flex}.broadcast-history-card{align-self:start}.broadcast-job-list{flex-direction:column;gap:9px;max-height:430px;display:flex;overflow-y:auto}.broadcast-job-list article{border:1px solid var(--line);background:#f8faf9;border-radius:11px;padding:10px}.broadcast-job-heading{justify-content:space-between;align-items:center;display:flex}.broadcast-job-heading>span{flex-direction:column;display:flex}.broadcast-job-heading strong{font-size:12px}.broadcast-job-heading small,.broadcast-job-list article>p,.broadcast-job-list article>small{color:var(--muted);font-size:10px}.broadcast-job-heading em{color:var(--brand);background:#e8f4f0;border-radius:999px;padding:4px 7px;font-size:10px;font-style:normal;font-weight:700}.broadcast-job-list article.status-failed .broadcast-job-heading em{color:#a8483d;background:#fbe9e7}.broadcast-job-list article.status-pausing .broadcast-job-heading em{color:#b75b2b;background:#fff0e7}.broadcast-job-list article.status-paused .broadcast-job-heading em{color:#8d6515;background:#fff5dc}.broadcast-progress-track{background:#e2eae6;border-radius:999px;height:5px;margin-top:9px;overflow:hidden}.broadcast-progress-track i{background:var(--brand);border-radius:inherit;height:100%;transition:width .24s;display:block}.broadcast-job-list article>p{margin:7px 0 0}.broadcast-job-actions{justify-content:flex-end;align-items:center;gap:7px;margin-top:9px;display:flex}.broadcast-job-actions>small{color:var(--muted);margin-right:auto;font-size:8px}.broadcast-job-actions button{border:1px solid var(--line);color:var(--ink);cursor:pointer;background:#fff;border-radius:8px;align-items:center;gap:4px;min-height:30px;padding:5px 9px;font-size:9px;font-weight:700;display:inline-flex}.broadcast-job-actions button.danger{color:#a8483d;border-color:#e9beb8}.broadcast-job-actions button.primary{background:var(--brand);border-color:var(--brand);color:#fff}.broadcast-job-actions button:disabled{cursor:wait;opacity:.55}.broadcast-job-list article>small.error{color:#a8483d;margin-top:5px;line-height:1.45;display:block}.broadcast-history-empty{color:var(--muted);justify-content:center;align-items:center;min-height:110px;font-size:9px;display:flex}.modal-form{flex-direction:column;gap:15px;display:flex}.open-platform-add-panel{background:radial-gradient(circle at 92% 0,#47978021,#0000 38%),#f5faf8;border:1px solid #cfe3dc;border-radius:16px;flex-direction:column;gap:14px;padding:18px;display:flex}.open-platform-add-panel>header{align-items:flex-start;gap:13px;display:flex}.open-platform-add-panel h3{color:var(--ink);margin:6px 0 7px;font-size:16px}.open-platform-add-panel p{color:var(--muted);margin:0;font-size:11px;line-height:1.7}.open-platform-add-panel>small{color:#72817a;text-align:center;font-size:10px;line-height:1.55}.open-platform-add-icon{color:var(--brand);background:#dcefe9;border-radius:11px;flex:none;justify-content:center;align-items:center;width:44px;height:44px;display:inline-flex}.recommended-badge{color:#256852;background:#daf0e8;border-radius:999px;align-items:center;gap:4px;padding:4px 8px;font-size:9px;font-weight:700;display:inline-flex}.open-platform-owner-field{background:#ffffffb8;border-radius:11px;padding:12px}.open-platform-authorize-button{width:100%}.manual-entry-toggle{color:var(--muted);background:0 0;border:1px dashed #cfdad5;border-radius:11px;justify-content:space-between;align-items:center;width:100%;margin-top:14px;padding:11px 13px;font-size:10px;display:flex}.manual-entry-toggle strong{color:var(--brand);font-size:10px}.manual-program-form{border-top:1px solid var(--line);margin-top:15px;padding-top:17px}.open-platform-settings-section{border-top:1px solid var(--line);flex-direction:column;gap:16px;margin-top:12px;padding-top:24px;display:flex}.integration-section-heading{align-items:flex-start;gap:13px;display:flex}.integration-section-heading .eyebrow{margin-bottom:4px;font-size:9px}.integration-section-heading h2{margin:0 0 6px;font-size:17px}.integration-section-heading p{color:var(--muted);margin:0;font-size:10px;line-height:1.65}.open-platform-endpoints{gap:8px;display:grid}.open-platform-endpoints .endpoint-row{margin-top:0}.open-platform-endpoints .endpoint-row>span{min-width:0}.open-platform-endpoints code{overflow-wrap:anywhere}.open-platform-status-row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;display:flex}.open-platform-save-actions{border-top:1px solid var(--line);margin-top:2px;padding-top:14px}.verification-upload-card{background:#f7faf8;border:1px solid #dde8e3;border-radius:13px;flex-direction:column;gap:12px;padding:14px;display:flex}.verification-upload-card>header{align-items:center;gap:10px;display:flex}.verification-upload-card>header>div{flex-direction:column;gap:3px;min-width:0;display:flex}.verification-upload-card>header strong{color:var(--ink);font-size:13px}.verification-upload-card>header small,.verification-upload-card>p,.verification-empty-file{color:var(--muted);font-size:10px;line-height:1.55}.verification-upload-card>p{margin:0}.verification-upload-icon{color:var(--brand);background:#e5f1ed;border-radius:9px;justify-content:center;align-items:center;width:36px;height:36px;display:inline-flex}.verification-upload-row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.wechat-profile-loading{min-height:180px;color:var(--muted);justify-content:center;align-items:center;gap:10px;display:flex}.wechat-profile-summary{border:1px solid var(--line);background:var(--surface-soft);border-radius:18px;grid-template-columns:auto 1fr auto;align-items:center;gap:16px;padding:18px;display:grid}.wechat-profile-summary>div{gap:5px;min-width:0;display:grid}.wechat-profile-summary small{color:var(--muted)}.wechat-profile-avatar{width:68px;height:68px;color:var(--brand);border:1px solid var(--line);background:#fff;border-radius:18px;place-items:center;display:grid;overflow:hidden}.wechat-profile-avatar img{object-fit:cover;width:100%;height:100%}.wechat-avatar-picker{cursor:pointer;position:relative}.wechat-avatar-picker input{opacity:0;pointer-events:none;position:absolute}.wechat-profile-form .field>small{color:var(--muted);line-height:1.5}.wechat-profile-hint{color:var(--brand);background:var(--brand);border-radius:14px;align-items:flex-start;gap:9px;padding:12px 14px;display:flex}@supports (color:color-mix(in lab, red, red)){.wechat-profile-hint{background:color-mix(in srgb, var(--brand) 8%, white)}}.wechat-profile-hint{line-height:1.55}@media (max-width:680px){.wechat-profile-summary{grid-template-columns:auto 1fr}.wechat-avatar-picker{grid-column:1/-1;width:100%}}.verification-file-picker{cursor:pointer;min-height:36px}.verification-file-picker input{display:none}.verification-selected-file,.verification-existing-file{color:#357663;overflow-wrap:anywhere;align-items:center;gap:5px;min-width:0;font-size:11px;display:inline-flex}.verification-existing-file:hover{color:var(--brand);text-decoration:underline}.workspace-stats{flex-direction:column;gap:14px;display:flex}.workspace-stats-datebar{background:#edf5f1;border:1px solid #d7e6df;border-radius:13px;justify-content:space-between;align-items:center;gap:14px;padding:11px 13px;display:flex}.workspace-stats-datebar>div{color:var(--brand);align-items:center;gap:9px;display:flex}.workspace-stats-datebar span,.workspace-stats-datebar strong,.workspace-stats-datebar small{display:block}.workspace-stats-datebar strong{color:#31443c;font-size:12px}.workspace-stats-datebar small{color:#7d8c85;margin-top:2px;font-size:9px}.workspace-stats-datebar input{color:#33463e;background:#fff;border:1px solid #cbdcd4;border-radius:9px;min-height:36px;padding:6px 9px;font-size:12px;font-weight:650}.workspace-stats>section{border:1px solid var(--line);border-radius:15px;padding:16px}.workspace-stats section>header{justify-content:space-between;align-items:center;margin-bottom:13px;display:flex}.workspace-stats section>header>div{flex-direction:column;gap:3px;display:flex}.workspace-stats section>header strong{color:var(--ink);font-size:13px}.workspace-stats section>header span{color:var(--muted);font-size:9px}.workspace-stats section>header>svg{color:var(--brand)}.workspace-stat-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:9px;display:grid}.workspace-stat-grid article{background:#f5f8f6;border-radius:12px;flex-direction:column;min-height:115px;padding:13px;display:flex}.workspace-stat-grid article>svg{color:#5c8277;margin-bottom:14px}.workspace-stat-grid article small{color:var(--muted);font-size:9px}.workspace-stat-grid article strong{color:var(--ink);margin-top:4px;font-size:17px}.workspace-stat-grid article span{color:#8b9691;margin-top:auto;padding-top:8px;font-size:8px}.workspace-stat-grid article.money{background:linear-gradient(145deg,#245f53,#347766)}.workspace-stat-grid article.money>svg,.workspace-stat-grid article.money small,.workspace-stat-grid article.money strong{color:#fff}.workspace-stat-grid article.money span{color:#ffffffad}.workspace-stats-total>div{background:#f7f9f8;border-radius:12px;grid-template-columns:repeat(4,minmax(0,1fr));padding:14px 4px;display:grid}.workspace-stats-total>div>span{border-right:1px solid var(--line);flex-direction:column;gap:5px;padding:0 12px;display:flex}.workspace-stats-total>div>span:last-child{border-right:0}.workspace-stats-total small{color:var(--muted);font-size:9px}.workspace-stats-total strong{color:var(--ink);font-size:14px}.modal-actions{border-top:1px solid var(--line);justify-content:flex-end;align-items:center;gap:9px;margin:4px -21px -20px;padding:15px 21px;display:flex}.toast{color:#fff;z-index:200;background:#173e36;border-radius:10px;align-items:center;gap:8px;max-width:420px;padding:11px 15px;font-size:12px;animation:.22s both toast-in;display:flex;position:fixed;bottom:24px;left:50%;transform:translate(-50%);box-shadow:0 14px 34px #112d2638}.demo-page{background:radial-gradient(circle at 80% 10%,#56998624,#0000 28%),#eef3f1;grid-template-columns:minmax(300px,420px) minmax(520px,1fr);min-height:100vh;display:grid}.demo-guide{border-right:1px solid var(--line);background:#fff;flex-direction:column;padding:max(28px,min(4vw,54px));display:flex}.demo-guide-copy{margin-top:max(70px,min(12vh,130px))}.demo-guide-copy h1{letter-spacing:-.04em;margin:0 0 18px;font-size:max(27px,min(3vw,39px));line-height:1.32}.demo-guide-copy p{color:var(--muted);margin:0;font-size:13px;line-height:1.9}.demo-steps{flex-direction:column;gap:14px;margin:34px 0;padding:0;list-style:none;display:flex}.demo-steps li{align-items:center;gap:12px;display:flex}.demo-steps li>span{background:var(--brand-soft);color:var(--brand);border-radius:9px;flex:none;justify-content:center;align-items:center;width:34px;height:34px;font-size:11px;font-weight:750;display:flex}.demo-steps li div{flex-direction:column;display:flex}.demo-steps strong{font-size:12px}.demo-steps small{color:var(--muted);margin-top:3px;font-size:10px}.guide-button{width:fit-content;margin-top:auto}.phone-stage{flex-direction:column;justify-content:center;align-items:center;padding:30px;display:flex}.demo-selector{justify-content:space-between;align-items:center;width:100%;max-width:390px;margin-bottom:13px;display:flex}.demo-selector>label{color:var(--muted);align-items:center;gap:8px;font-size:10px;display:flex}.demo-connection{align-items:center;gap:5px;font-size:9px;display:flex}.demo-connection.online{color:#3d856d}.demo-connection.offline{color:#a76b3e}.phone-frame{background:#f5f7f6;border:9px solid #17221f;border-radius:34px;flex-direction:column;width:100%;max-width:390px;height:min(780px,100vh - 100px);min-height:620px;max-height:780px;display:flex;position:relative;overflow:hidden;box-shadow:0 36px 80px #1b362e38,0 0 0 1px #0d1512}.phone-statusbar{background:#fff;justify-content:space-between;align-items:center;height:27px;padding:0 20px;font-size:9px;font-weight:650;display:flex}.phone-statusbar i{background:#18221f;border-radius:8px;width:80px;height:16px;position:absolute;top:6px;left:50%;transform:translate(-50%)}.miniapp-header{background:#fff;border-bottom:1px solid #edf1ef;align-items:center;min-height:59px;padding:0 10px;display:flex}.miniapp-header button{color:#46534e;background:0 0;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.miniapp-header div{text-align:center;flex-direction:column;flex:1;display:flex}.miniapp-header strong{font-size:14px}.miniapp-header small{color:#8a9690;margin-top:3px;font-size:8px}.service-banner{background:#fff;border-bottom:1px solid #e8eeeb;align-items:center;gap:10px;margin:8px 9px 0;padding:11px;display:flex}.service-banner>div{flex-direction:column;flex:1;display:flex}.service-banner strong{font-size:11px}.service-banner p{color:#87938d;margin:4px 0 0;font-size:8px}.service-online{color:#4c8a75;align-items:center;gap:4px;font-size:8px;display:flex}.service-online i{background:#4daa86;border-radius:50%;width:5px;height:5px}.mini-message-scroll{flex:1;min-height:0;padding:17px 12px 12px;overflow-y:auto}.mini-loading{color:#87938d;justify-content:center;align-items:center;gap:7px;padding:50px 0;font-size:9px;display:flex}.mini-message-row{gap:7px;margin:13px 0;display:flex}.mini-message-row.user{justify-content:flex-end}.mini-avatar{color:#fff;border-radius:8px;flex:none;justify-content:center;align-items:center;width:28px;height:28px;font-size:9px;font-weight:700;display:flex}.mini-message-row>div{flex-direction:column;gap:5px;max-width:76%;display:flex}.mini-message-row.user>div{align-items:flex-end}.mini-message-row small{color:#929d98;margin:0 3px;font-size:7px}.mini-message-row p{color:#34413c;white-space:pre-wrap;word-break:break-word;background:#fff;border-radius:3px 11px 11px;margin:0;padding:9px 11px;font-size:10px;line-height:1.65;box-shadow:0 2px 8px #223b330d}.mini-message-row.user p{box-shadow:none;color:#143c2e;background:#95d7b6;border-radius:11px 3px 11px 11px}.mini-message-row.user .message-media{align-self:flex-end}.mini-sent{color:#8e9994;align-items:center;gap:2px;margin-top:3px;font-size:7px;display:flex}.subscribe-strip{color:#786948;background:#fff9ed;border-top:1px solid #f2eadb;align-items:center;gap:6px;min-height:35px;padding:0 12px;font-size:8px;display:flex}.subscribe-strip span{flex:1}.subscribe-strip button{color:#936d23;background:0 0;font-size:8px;font-weight:650}.mini-composer{background:#fff;border-top:1px solid #e5ebe8;align-items:flex-end;gap:7px;width:100%;min-height:61px;padding:9px 10px 14px;display:flex}.mini-composer textarea{resize:none;background:#f2f5f4;border:0;border-radius:9px;flex:1;min-width:0;min-height:37px;max-height:72px;padding:10px;font-size:10px;line-height:1.5}.mini-media-button{color:#5f7069;cursor:pointer;background:#eef3f1;border-radius:9px;flex:none;justify-content:center;align-items:center;width:37px;height:37px;display:flex}.mini-media-button.disabled{opacity:.45}.mini-media-button input{display:none}.mini-composer button{color:#fff;border-radius:9px;justify-content:center;align-items:center;width:37px;height:37px;display:flex}.phone-home-indicator{background:#17221f;border-radius:3px;width:105px;height:4px;position:absolute;bottom:5px;left:50%;transform:translate(-50%)}.demo-toast{box-shadow:var(--shadow-md);color:#fff;z-index:30;background:#173f36;border-radius:10px;align-items:center;gap:7px;padding:10px 14px;font-size:11px;display:flex;position:fixed;bottom:22px;left:50%;transform:translate(-50%)}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{50%{opacity:.5}}@keyframes toast-in{0%{opacity:0;transform:translate(-50%,10px)}to{opacity:1;transform:translate(-50%)}}@media (max-width:1100px){.agent-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.chat-workspace{grid-template-columns:315px minmax(0,1fr)}.composer-tools>span{display:none}.demo-page{grid-template-columns:340px minmax(460px,1fr)}}@media (max-width:860px){.console-shell input,.console-shell textarea,.console-shell select{font-size:16px}.open-platform-add-panel{padding:15px}.open-platform-add-panel>header,.integration-section-heading{gap:10px}.open-platform-add-icon{width:40px;height:40px}.open-platform-status-row{flex-direction:column;align-items:stretch}.open-platform-status-row .secondary-button{width:100%}.console-shell,.console-main{height:var(--app-height,100dvh);min-height:0;overflow:hidden}.console-shell.chat-mode,.console-shell.chat-mode .console-main{height:var(--app-height,100dvh);max-height:var(--app-height,100dvh)}.console-main{padding:0}.portal-page{align-items:flex-start;padding:30px 20px 42px}.portal-brand{margin-bottom:54px}.portal-grid{grid-template-columns:1fr}.portal-card{min-height:250px}.login-page{height:var(--app-height,100dvh);min-height:var(--app-height,100dvh);overscroll-behavior-y:contain;-webkit-overflow-scrolling:touch;grid-template-columns:1fr;overflow-y:auto}.login-story{display:none}.login-panel{min-height:var(--app-height,100dvh);padding:max(24px, env(safe-area-inset-top)) max(24px, env(safe-area-inset-right)) max(24px, env(safe-area-inset-bottom)) max(24px, env(safe-area-inset-left))}.login-card input{font-size:16px}.keyboard-open .login-page{height:var(--app-height,100dvh);min-height:var(--app-height,100dvh)}.keyboard-open .login-panel{min-height:max-content;padding-bottom:max(18px, env(safe-area-inset-bottom));justify-content:flex-start;padding-top:12px}.keyboard-open .login-card{margin:0 auto;padding:20px 22px}.keyboard-open .login-portal-chip,.keyboard-open .login-mobile-brand,.keyboard-open .login-security-note,.keyboard-open .login-footnote{display:none}.keyboard-open .login-heading{margin-bottom:15px}.keyboard-open .login-heading p{display:none}.keyboard-open .login-card .field,.keyboard-open .login-verification-field{margin-bottom:11px}html.native-app .login-panel{background:radial-gradient(circle at 50% 8%,#3070601a,#0000 34%),#f4f8f6}html.native-app .login-card{border-color:#d3e1dbe6;border-radius:24px;box-shadow:0 18px 54px #1842381c}html.native-app.keyboard-open .login-page{-webkit-overflow-scrolling:touch;overflow-y:auto}html.native-app.keyboard-open .login-panel{height:var(--app-height,100dvh);min-height:var(--app-height,100dvh);overscroll-behavior-y:contain;overflow-y:auto}html.native-app.keyboard-open .login-card{flex:none}.login-mobile-brand{margin-bottom:30px;display:flex}.console-shell,.console-shell.sidebar-collapsed{display:block}.main-sidebar{box-shadow:var(--shadow-md);height:var(--app-height,100dvh);padding-bottom:env(safe-area-inset-bottom);padding-top:env(safe-area-inset-top);width:238px;transition:transform .18s;position:fixed;transform:translate(-100%)}.main-sidebar.mobile-open{transform:translate(0)}.sidebar-close-mobile{color:#ffffffa8;margin-left:auto;display:inline-flex}.mobile-nav-backdrop{z-index:25;background:#0a19155c;display:block;position:fixed;top:0;bottom:0;left:0;right:0}.standalone-app .mobile-nav-backdrop{height:var(--app-height,100dvh)}.mobile-menu{display:inline-flex}.mobile-topbar-title{letter-spacing:-.01em;font-size:15px;display:block}.topbar{height:calc(56px + env(safe-area-inset-top));min-height:calc(56px + env(safe-area-inset-top));padding:env(safe-area-inset-top) max(12px, env(safe-area-inset-right)) 0 max(12px, env(safe-area-inset-left));flex:none;position:relative}.global-search,.socket-indicator{display:none}.notification-button{margin-left:auto}.account-button{border-left:0;padding-left:0}.account-button>span:nth-child(2),.account-button>svg{display:none}.page-surface{-webkit-overflow-scrolling:touch;flex:1;min-height:0;padding:18px;overflow-y:auto}.page-surface.chat-surface{height:auto;padding:0;overflow:hidden}.mobile-bottom-nav{border-top:1px solid var(--line);height:calc(62px + env(safe-area-inset-bottom));min-height:calc(62px + env(safe-area-inset-bottom));padding:5px max(5px, env(safe-area-inset-right)) max(8px, env(safe-area-inset-bottom)) max(5px, env(safe-area-inset-left));z-index:22;background:#fffffffa;flex:none;grid-template-columns:repeat(5,minmax(0,1fr));align-items:stretch;display:grid;position:sticky;bottom:0}.mobile-bottom-nav button{color:#7c8983;background:0 0;border-radius:9px;flex-direction:column;justify-content:center;align-items:center;gap:3px;min-width:0;padding:4px 2px;display:flex}.mobile-bottom-nav button.active{background:var(--brand-soft);color:var(--brand)}.mobile-bottom-nav button>span{display:inline-flex;position:relative}.mobile-bottom-nav button b{color:#fff;background:#d96756;border:2px solid #fff;border-radius:10px;justify-content:center;align-items:center;min-width:17px;height:17px;padding:0 3px;font-size:8px;display:flex;position:absolute;top:-7px;right:-10px}.mobile-bottom-nav small{text-overflow:ellipsis;white-space:nowrap;max-width:100%;font-size:9px;line-height:1.15;overflow:hidden}.chat-workspace{height:100%;display:block;position:relative}.console-shell.chat-mode .console-main>.topbar{display:none}.console-main.mobile-chat-detail-open .page-surface.chat-surface{overflow:visible}.conversation-column{z-index:1;border-right:0;width:100%;height:100%;position:absolute;top:0;bottom:0;left:0;right:0}.conversation-column.has-selection{pointer-events:none;-webkit-user-select:none;user-select:none;display:block}.conversation-column,.conversation-list{-webkit-backface-visibility:hidden;backface-visibility:hidden;transform:translateZ(0)}.chat-column{pointer-events:none;z-index:2;background:#fff;width:100%;height:100%;display:none;position:absolute;top:0;bottom:0;left:0;right:0}.chat-column.mobile-active{height:var(--app-height,100dvh);pointer-events:auto;touch-action:pan-y pinch-zoom;z-index:60;display:flex;position:fixed;top:0;bottom:0;left:0;right:0}html.native-app .conversation-item{transition:background-color .12s,transform .12s cubic-bezier(.22,.8,.28,1)}html.native-app .conversation-item:active{background:#edf5f2;transform:scale(.992)}html.native-app .conversation-item.is-opening{background:#edf5f2}html.native-app .chat-column.mobile-active,html.standalone-app .chat-column.mobile-active{animation:native-chat-page-enter var(--motion-page) var(--motion-page-ease) both;transform-origin:100%;box-shadow:-14px 0 34px #122d251a}html.native-app .chat-column.mobile-active.edge-swiping,html.native-app .chat-column.mobile-active.edge-swipe-finishing,html.native-app .chat-column.mobile-active.edge-swipe-canceling,html.native-app .chat-column.mobile-active.edge-swipe-completed,html.standalone-app .chat-column.mobile-active.edge-swiping,html.standalone-app .chat-column.mobile-active.edge-swipe-finishing,html.standalone-app .chat-column.mobile-active.edge-swipe-canceling,html.standalone-app .chat-column.mobile-active.edge-swipe-completed{animation:none}@keyframes native-chat-page-enter{0%{transform:translate(100%)}to{transform:translate(0)}}@media (prefers-reduced-motion:reduce){html.native-app .chat-column.mobile-active,html.standalone-app .chat-column.mobile-active{animation-duration:1ms}html.native-app .conversation-item{transition-duration:1ms}}.chat-column.mobile-active.edge-swiping{-webkit-backface-visibility:hidden;backface-visibility:hidden;touch-action:none;transform:translate3d(var(--swipe-back-x,0px), 0, 0);will-change:transform}.chat-column.mobile-active.edge-swipe-finishing,.chat-column.mobile-active.edge-swipe-canceling{transform:translate3d(var(--swipe-back-x,0px), 0, 0);transition:transform var(--motion-page) var(--motion-page-ease);will-change:transform}.chat-column.mobile-active.edge-swipe-finishing{transition-duration:var(--motion-page)}.chat-column.mobile-active.edge-swipe-completed{pointer-events:none;visibility:hidden;transform:translate(100vw)}.chat-column.mobile-active.edge-swiping .message-scroll{-webkit-overflow-scrolling:auto;overscroll-behavior:none}.message-scroll.swipe-scroll-locked{pointer-events:none;touch-action:none;-webkit-overflow-scrolling:auto!important;overflow-y:hidden!important}.chat-column.mobile-active.edge-swiping .mobile-swipe-back-hint{transition:none}.mobile-swipe-back-hint{background:var(--brand);color:#fff;height:36px;left:max(5px, env(safe-area-inset-left));opacity:var(--swipe-back-progress,0);pointer-events:none;transform:translate3d(calc(var(--swipe-back-progress,0) * 10px), -50%, 0);z-index:18;border-radius:50%;justify-content:center;align-items:center;width:36px;transition:opacity .12s;display:flex;position:absolute;top:50%;box-shadow:0 7px 20px #184a4042}.chat-workspace.mobile-chat-open,.chat-column.mobile-active{overscroll-behavior-x:none}.mobile-back{display:inline-flex}.conversation-titlebar{padding:max(14px, env(safe-area-inset-top)) max(15px, env(safe-area-inset-right)) 10px max(15px, env(safe-area-inset-left));align-items:center}.conversation-title-actions{gap:5px}.conversation-title-actions .live-pill{display:none}.titlebar-live-status{display:inline-flex}.live-pill{justify-content:center;width:34px;height:34px;padding:0;font-size:0}.live-pill i{width:7px;height:7px}.sync-button{width:34px;height:34px}.sync-button:first-of-type{gap:5px;width:auto;padding:0 10px}.sync-button:first-of-type>span,.mobile-list-tools-toggle>span{font-size:11px;font-weight:650;display:inline}.mobile-list-tools-toggle{color:#63736c;background:#f1f5f3;border-radius:9px;justify-content:center;align-items:center;gap:5px;width:auto;height:34px;padding:0 10px;display:inline-flex;position:relative}.mobile-list-tools-toggle.active{background:var(--brand-soft);color:var(--brand)}.mobile-list-tools-toggle>i{background:#d96756;border:2px solid #fff;border-radius:50%;width:8px;height:8px;position:absolute;top:4px;right:4px}.conversation-titlebar h1{font-size:20px}.conversation-tools-panel{opacity:0;pointer-events:none;flex:none;max-height:0;transition:max-height .22s,opacity .16s,transform .22s;display:block;overflow:hidden;transform:translateY(-5px)}.conversation-tools-panel.open{opacity:1;pointer-events:auto;max-height:350px;transform:translateY(0)}.daily-overview-bar{padding:10px 14px}.daily-overview-bar small{font-size:9px}.daily-overview-bar strong{font-size:12px}.broadcast-entry-bar{padding:10px 14px}.broadcast-entry-bar strong{font-size:12px}.broadcast-entry-bar small{font-size:9px}.conversation-filters{padding:0 12px 10px}.search-box{height:42px}.search-box input{font-size:16px}.filter-row .select-shell,.filter-row .select-shell select{width:100%}.filter-row .select-shell select{height:36px}.status-tabs button{min-height:36px}.conversation-item{min-height:82px;padding:12px 14px}.conversation-list{-webkit-overflow-scrolling:touch;overscroll-behavior-y:contain}.conversation-line strong{max-width:min(56vw,260px);font-size:14px}.message-preview{max-width:min(62vw,310px);font-size:12px}.chat-header{flex:none;min-height:62px}.chat-workspace.mobile-chat-open .chat-header{min-height:calc(58px + env(safe-area-inset-top));padding:env(safe-area-inset-top) max(10px, env(safe-area-inset-right)) 0 max(10px, env(safe-area-inset-left));gap:8px}.chat-workspace.mobile-chat-open .mobile-back{background:#f1f5f3;border-radius:11px;flex:none;justify-content:center;width:40px;height:40px}.chat-workspace.mobile-chat-open .visitor-avatar.large{border-radius:10px;width:36px;height:36px}.chat-workspace.mobile-chat-open .chat-person>div{gap:5px;min-width:0;overflow:hidden}.chat-workspace.mobile-chat-open .chat-person h2{text-overflow:ellipsis;white-space:nowrap;flex:auto;max-width:34vw;font-size:15px;overflow:hidden}.chat-workspace.mobile-chat-open .chat-person p{text-overflow:ellipsis;white-space:nowrap;max-width:44vw;margin-top:3px;font-size:10px;overflow:hidden}.chat-workspace.mobile-chat-open .status-chip{display:none}.chat-workspace.mobile-chat-open .chat-actions{gap:5px}.chat-workspace.mobile-chat-open .end-button{justify-content:center;min-width:40px;height:40px;padding:0;font-size:0}.chat-context-strip{flex:none;min-height:30px}.chat-connection{margin-left:auto}.chat-context-strip>b{margin-left:7px}.message-scroll{-webkit-overflow-scrolling:auto;overscroll-behavior:contain;padding:14px 12px;scroll-padding-bottom:92px}.chat-workspace.mobile-chat-open .message-scroll{padding:12px 10px 8px}.message-row{margin:11px 0}.message-item.agent-message-entering{animation:agent-message-enter .22s var(--motion-ease) both;transform-origin:100% 100%;will-change:opacity, transform}.message-row>div{max-width:82%}.message-bubble{padding:10px 12px;font-size:14px}.message-read-status{margin-top:6px;font-size:10px}.message-action-menu button{min-height:38px;padding:0 12px;font-size:12px}.message-quote-preview{max-width:min(100%,72vw);padding:7px 9px}.message-quote-preview strong,.recalled-message{font-size:11px}.message-quote-preview span{max-width:62vw;font-size:12px}.workspace-stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.workspace-stats-total>div{grid-template-columns:repeat(2,minmax(0,1fr));gap:15px 0}.workspace-stats-datebar{flex-direction:column;align-items:stretch;gap:9px}.workspace-stats-datebar input{width:100%}.workspace-stats-total>div>span:nth-child(2){border-right:0}.workspace-stats-total>div>span:nth-child(n+3){border-top:1px solid var(--line);padding-top:13px}.message-media,.message-material-card{width:min(310px,72vw)}.composer{flex:none;grid-template-columns:minmax(0,1fr) auto;gap:7px 8px;min-height:0;padding:8px 10px 9px;display:grid}.chat-workspace.mobile-chat-open .composer{padding:8px max(8px, env(safe-area-inset-right)) max(8px, env(safe-area-inset-bottom)) max(8px, env(safe-area-inset-left));box-shadow:0 -8px 24px #2245530f}.composer-tools{scrollbar-width:none;grid-column:1/-1;justify-content:flex-start;gap:7px;min-height:30px;display:flex;overflow-x:auto;overflow-y:hidden}.composer-reply-preview{grid-column:1/-1;min-height:40px;margin:0}.composer-reply-preview strong{font-size:10px}.composer-reply-preview small{font-size:11px}.composer-tools::-webkit-scrollbar{display:none}.composer-tools button,.composer-tools label{white-space:nowrap;background:#f0f5f2;border-radius:8px;flex:none;min-width:0;min-height:30px;padding:0 9px;font-size:11px;line-height:1}.composer-tools .composer-secondary-tool,.composer-tools .composer-subscription-note{display:none}.composer-tools .mobile-composer-more-toggle{display:flex}.composer-tools .mobile-composer-more-toggle.active{background:var(--brand-soft);color:var(--brand)}.mobile-composer-more{animation:message-actions-rise var(--motion-fast) var(--motion-ease) both;bottom:calc(100% + 8px);left:max(8px, env(safe-area-inset-left));right:max(8px, env(safe-area-inset-right));z-index:45;background:#fafcfbfa;border:1px solid #dce6e2;border-radius:16px;gap:6px;padding:7px;display:grid;position:absolute;box-shadow:0 18px 45px #1c362e29}.mobile-composer-more>label{cursor:pointer;background:#fff;border:1px solid #e3ebe7;border-radius:12px;align-items:center;gap:10px;min-height:58px;padding:8px 10px;display:flex}.mobile-composer-more>label.disabled{cursor:not-allowed;opacity:.48}.mobile-composer-more>label>input{display:none}.mobile-composer-more>label>span:not(.mobile-composer-more-icon){flex-direction:column;gap:2px;min-width:0;display:flex}.mobile-composer-more strong{color:#30423b;font-size:12px}.mobile-composer-more small{color:var(--muted);font-size:10px}.mobile-composer-more-icon{background:var(--brand-soft);color:var(--brand);border-radius:10px;flex:none;justify-content:center;align-items:center;width:38px;height:38px;display:flex}.composer-tools button.commission-shortcut{color:#8b621f;background:#fff6e2;border-color:#e5ce9e}.composer-tools button>svg,.composer-tools label>svg{flex:none}.composer textarea{background:#f2f5f4;border:1px solid #e2e9e6;border-radius:11px;grid-column:1;height:44px;min-height:44px;max-height:96px;padding:10px 12px;font-size:16px;transition:height .12s}.composer-footer{grid-column:2;align-self:end}.composer-footer>span{display:none}.composer-footer .primary-button{min-width:72px;height:44px;min-height:44px;line-height:1}.new-message-jump{bottom:calc(100px + env(safe-area-inset-bottom));min-height:34px;padding:8px 13px;font-size:11px}.quick-replies{width:calc(100% - 20px);max-height:min(48dvh,390px);bottom:calc(100% + 8px);left:10px;overflow-y:auto}.chat-workspace.mobile-chat-open .quick-replies{border-radius:16px 16px 0 0;width:100%;max-height:min(58dvh,460px);padding:10px;bottom:100%;left:0}.chat-workspace.mobile-chat-open .quick-replies header{z-index:1;background:#fff;margin:0;padding:4px 2px 8px;position:sticky;top:0}.quick-replies>button{min-height:48px;padding:9px 10px}.chat-workspace.mobile-chat-open .quick-replies>button{border-bottom:1px solid #eef2f0;border-radius:9px;min-height:56px;padding:10px}.action-popover{width:min(250px,100vw - 24px)}.action-popover select,.action-popover button{min-height:42px}.keyboard-open .mobile-bottom-nav,.keyboard-preparing .mobile-bottom-nav{display:none}.keyboard-open .chat-workspace.mobile-chat-open .composer,.keyboard-preparing .chat-workspace.mobile-chat-open .composer{box-shadow:0 -1px 0 var(--line);padding:6px max(8px, env(safe-area-inset-right)) 6px max(8px, env(safe-area-inset-left));z-index:24;gap:6px 8px;position:relative}.native-app.ios-device .console-shell,.native-app.ios-device .console-main,.native-app.ios-device .console-shell.chat-mode,.native-app.ios-device .console-shell.chat-mode .console-main,.native-app.ios-device .console-main.mobile-chat-detail-open .page-surface.chat-surface,.native-app.ios-device .chat-workspace.mobile-chat-open,.native-app.ios-device .chat-column.mobile-active{height:100%;min-height:0;max-height:100%}.native-app.ios-device .chat-workspace.mobile-chat-open .composer{-webkit-backface-visibility:hidden;backface-visibility:hidden;transform:translate3d(0, calc(-1 * var(--keyboard-height,0px)), 0);margin-bottom:0}.native-app.ios-device.keyboard-transitioning .chat-workspace.mobile-chat-open .composer{will-change:transform;transition:transform .26s cubic-bezier(.2,.72,.24,1)!important}.native-app.ios-device.keyboard-open .chat-workspace.mobile-chat-open .message-scroll,.native-app.ios-device.keyboard-preparing .chat-workspace.mobile-chat-open .message-scroll{padding-bottom:calc(8px + var(--keyboard-height,0px));scroll-padding-bottom:calc(64px + var(--keyboard-height,0px))}.native-app.keyboard-transitioning .chat-workspace.mobile-chat-open,.native-app.keyboard-transitioning .chat-workspace.mobile-chat-open .composer textarea{transition:none!important;animation:none!important}.native-app.keyboard-transitioning .chat-workspace.mobile-chat-open .message-scroll{-webkit-overflow-scrolling:auto;overflow-anchor:none}.native-app.keyboard-open .chat-workspace.mobile-chat-open .composer textarea,.native-app.keyboard-preparing .chat-workspace.mobile-chat-open .composer textarea,.native-app.keyboard-open .chat-workspace.mobile-chat-open .composer-footer .primary-button,.native-app.keyboard-preparing .chat-workspace.mobile-chat-open .composer-footer .primary-button{height:46px;min-height:46px}.android-webview.keyboard-open .console-shell.chat-mode,.android-webview.keyboard-open .console-shell.chat-mode .console-main,.android-webview.keyboard-open .console-main.mobile-chat-detail-open .page-surface.chat-surface,.android-webview.keyboard-open .chat-workspace.mobile-chat-open,.android-webview.keyboard-open .chat-column.mobile-active{height:var(--app-height);max-height:var(--app-height);min-height:0}.android-webview.keyboard-height-fallback body{height:var(--app-height);min-height:0;overflow:hidden}.keyboard-open .chat-workspace.mobile-chat-open .composer-tools,.keyboard-preparing .chat-workspace.mobile-chat-open .composer-tools,.keyboard-open .chat-workspace.mobile-chat-open .chat-context-strip,.keyboard-preparing .chat-workspace.mobile-chat-open .chat-context-strip{display:none}.keyboard-open .chat-workspace.mobile-chat-open .message-scroll{padding-bottom:5px;scroll-padding-bottom:64px}.keyboard-open .chat-workspace.mobile-chat-open .new-message-jump{bottom:66px}.bark-actions{flex-direction:column;align-items:stretch}.bark-actions .primary-button,.bark-actions .secondary-button,.bark-actions .text-danger-button{justify-content:center;width:100%;min-height:42px}.bark-endpoint-item{gap:6px;padding:9px}.bark-add-grid{grid-template-columns:1fr}.bark-add-panel .fit-button{justify-content:center;width:100%;min-height:42px}.standalone-app .account-popover{max-height:min(320px, calc(var(--app-height) - 76px));overflow-y:auto}.standalone-app .modal-backdrop{height:var(--app-height,100dvh);overscroll-behavior:contain}.metric-grid,.settings-grid{grid-template-columns:1fr}.endpoint-card{grid-column:auto}.demo-page{grid-template-columns:1fr}.demo-guide{display:none}.phone-stage{min-height:100vh}}.conversation-swipe-row{--conversation-swipe-x:0px;touch-action:pan-y;background:#d8e1dd;position:relative;overflow:hidden}.conversation-swipe-actions{opacity:0;pointer-events:none;grid-template-columns:repeat(2,74px);width:148px;display:grid;position:absolute;top:0;bottom:0;right:0}.conversation-swipe-row.actions-open .conversation-swipe-actions,.conversation-swipe-row.swiping .conversation-swipe-actions{opacity:1}.conversation-swipe-row.actions-open .conversation-swipe-actions{pointer-events:auto}.conversation-swipe-actions button{color:#fff;border-radius:0;flex-direction:column;justify-content:center;align-items:center;gap:5px;min-width:0;padding:0 4px;font-size:10px;font-weight:700;display:flex}.conversation-unread-action{background:#71847c}.conversation-pin-action{background:#c58a31}.conversation-swipe-row>.conversation-item{transform:translate3d(var(--conversation-swipe-x), 0, 0);z-index:1;transition:transform .22s cubic-bezier(.22,.8,.28,1),background .14s;position:relative}.conversation-swipe-row.actions-open>.conversation-item{transform:translate(-148px)}.conversation-swipe-row.swiping>.conversation-item{transition:none}.conversation-item.pinned{background:#f2f6f4}.conversation-item.pinned .conversation-name-group:after{color:#557068;content:"置顶";background:#dfeae6;border-radius:999px;margin-left:5px;padding:2px 5px;font-size:8px;font-style:normal;font-weight:700}.message-action-anchor{-webkit-touch-callout:none;-webkit-user-select:none;user-select:none}.message-action-anchor.press-armed{filter:brightness(.94);transform:scale(.985)}.message-actions-backdrop{z-index:620;background:#141e1b47;justify-content:center;align-items:flex-end;padding:20px;animation:.16s ease-out both message-actions-fade;display:flex;position:fixed;top:0;bottom:0;left:0;right:0}.message-actions-sheet{max-width:420px;padding:8px 12px calc(12px + env(safe-area-inset-bottom));background:#f9fbfaf5;border:1px solid #ffffffb8;border-radius:22px;width:100%;animation:.22s cubic-bezier(.22,.8,.28,1) both message-actions-rise;box-shadow:0 24px 70px #14251f3d}@supports ((-webkit-backdrop-filter:blur(20px)) or (backdrop-filter:blur(20px))){.message-actions-sheet{-webkit-backdrop-filter:blur(24px)saturate(150%);backdrop-filter:blur(24px)saturate(150%);background:#f4f8f6d1}}.message-actions-handle{background:#c7d0cc;border-radius:999px;width:38px;height:4px;margin:2px auto 10px}.message-actions-sheet header{flex-direction:column;gap:3px;padding:0 6px 12px;display:flex}.message-actions-sheet header strong{font-size:14px}.message-actions-sheet header span{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.message-actions-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.message-actions-grid button{color:#30443d;background:#fffc;border:1px solid #cfdcd6cc;border-radius:15px;flex-direction:column;justify-content:center;align-items:center;gap:7px;min-height:72px;font-size:11px;font-weight:700;display:flex}.message-actions-grid button.recall{color:#a94e48}.message-actions-cancel{color:#40534c;background:#fff;border-radius:14px;width:100%;min-height:44px;margin-top:8px;font-size:13px;font-weight:700}@keyframes message-actions-fade{0%{opacity:0}to{opacity:1}}@keyframes message-actions-rise{0%{opacity:0;transform:translateY(20px)scale(.98)}to{opacity:1;transform:translate(0)scale(1)}}@keyframes agent-message-enter{0%{opacity:.35;transform:translateY(14px)scale(.985)}to{opacity:1;transform:translate(0)scale(1)}}.welcome-repeat-setting{background:linear-gradient(145deg,#f8fbfa,#eef5f2);border:1px solid #dce8e3;border-radius:15px;justify-content:space-between;align-items:center;gap:20px;margin:16px 0;padding:15px 16px;display:flex}.welcome-repeat-setting>div{flex-direction:column;gap:4px;display:flex}.welcome-repeat-setting strong{color:#263a33;font-size:13px}.welcome-repeat-setting span{color:var(--muted);font-size:11px;line-height:1.55}.welcome-repeat-setting .select-shell{flex:0 0 180px;margin:0}.account-popover .mobile-appearance-toggle{display:none}@media (max-width:860px){.account-popover .mobile-appearance-toggle{display:flex}.console-shell.appearance-glass{--canvas:#eaf1ef;background:radial-gradient(circle at 18% 8%,#fffffff0,#0000 30%),radial-gradient(circle at 88% 80%,#97c6b83d,#0000 36%),linear-gradient(145deg,#edf4f2,#e4eeeb)}@supports ((-webkit-backdrop-filter:blur(18px)) or (backdrop-filter:blur(18px))){.appearance-glass .main-sidebar,.appearance-glass .topbar,.appearance-glass .mobile-bottom-nav,.appearance-glass .account-popover,.appearance-glass .conversation-titlebar,.appearance-glass .composer,.appearance-glass .modal-card{-webkit-backdrop-filter:blur(22px)saturate(145%)}.appearance-glass .main-sidebar,.appearance-glass .topbar,.appearance-glass .mobile-bottom-nav{background:#f8fbfabd;border-color:#ffffffad}.appearance-glass .content-view,.appearance-glass .reply-settings-card,.appearance-glass .settings-card,.appearance-glass .management-card,.appearance-glass .modal-card{background:#ffffffc2;border-color:#ffffffc2;box-shadow:0 18px 50px #244c4017}}.appearance-glass button,.appearance-glass a,.appearance-glass input,.appearance-glass textarea,.appearance-glass select{transition-duration:.18s;transition-timing-function:cubic-bezier(.22,.8,.28,1)}.appearance-glass button:active{transform:scale(.975)}.appearance-glass .conversation-item,.appearance-glass .reply-panel-button,.appearance-glass .settings-list-item,.appearance-glass .management-row{border-color:#d6e3ddbd}.appearance-glass .toast,.appearance-glass .account-popover,.appearance-glass .message-actions-sheet{box-shadow:0 20px 54px #1c362e2e}.page-surface:not(.chat-surface)>*{animation:none}}@keyframes product-page-enter{0%{opacity:.55;transform:translateY(4px)}to{opacity:1;transform:translate(0)}}@media (max-width:700px){.welcome-repeat-setting{flex-direction:column;align-items:stretch;gap:12px}.welcome-repeat-setting .select-shell{flex-basis:auto;width:100%}.message-actions-backdrop{padding:10px}}@media (prefers-reduced-motion:reduce){.conversation-swipe-row>.conversation-item,.message-actions-backdrop,.message-actions-sheet,.message-item.agent-message-entering,.page-surface:not(.chat-surface)>*,.appearance-glass *{scroll-behavior:auto!important;transition-duration:1ms!important;animation-duration:1ms!important}}@media (max-width:640px){.topbar{padding:env(safe-area-inset-top) max(10px, env(safe-area-inset-right)) 0 max(10px, env(safe-area-inset-left));gap:7px}.global-search{display:none}.notification-button{margin-left:auto}.account-button{border-left:0;padding-left:0}.account-button>span:nth-child(2),.account-button>svg{display:none}.content-heading{flex-direction:column;align-items:flex-start}.page-surface:not(.chat-surface){padding:14px 12px}.content-heading>button{width:100%}.secret-reveal-banner{flex-direction:column;align-items:stretch}.reply-heading-actions{flex-direction:column;align-items:stretch;width:100%}.reply-settings-view>.content-heading{gap:10px;margin-bottom:12px}.reply-settings-view>.content-heading .eyebrow,.reply-settings-view>.content-heading p,.reply-shared-scope{display:none}.reply-settings-view>.content-heading h1{margin-bottom:0;font-size:22px}.reply-heading-actions .select-shell select,.reply-heading-actions .primary-button{width:100%}.reply-settings-card{border-radius:14px;padding:13px;box-shadow:0 4px 16px #2241360b}.reply-card-heading{flex-wrap:wrap;align-items:flex-start!important}.reply-card-heading>button{margin-left:50px}.reply-heading-button-group{flex-wrap:wrap;width:calc(100% - 50px);margin-left:50px}.reply-heading-button-group .secondary-button{white-space:nowrap;flex:1}.reply-rule-top{flex-wrap:wrap;align-items:stretch}.reply-sequence-toolbar{flex-direction:column;align-items:flex-start}.material-bundle-editor{grid-template-columns:1fr}.reply-settings-nav{scroll-snap-type:x proximity;scrollbar-width:none;gap:7px;margin-inline-start:-2px;margin-inline-end:-2px;padding:2px 2px 5px;display:flex;overflow-x:auto}.reply-settings-nav::-webkit-scrollbar{display:none}.reply-settings-nav>button{scroll-snap-align:start;border-radius:11px;flex:none;gap:7px;min-height:46px;padding:7px 9px}.reply-settings-nav small{display:none}.reply-settings-nav strong{white-space:nowrap;font-size:11px}.reply-settings-nav b{min-width:20px;height:20px;padding-inline-start:5px;padding-inline-end:5px;font-size:9px}.reply-nav-icon{border-radius:8px;width:30px;height:30px}.reply-settings-panel{animation-duration:var(--motion-fast);min-height:240px}.reply-settings-card>header{gap:9px;margin-bottom:12px}.reply-settings-card header p,.reply-card-kicker{display:none}.offline-reply-switch{width:100%;margin-left:0}.offline-reply-flow{flex-direction:column;align-items:stretch;gap:7px}.offline-reply-flow i{display:none}.offline-reply-fields{grid-template-columns:1fr}.reply-settings-card header h2{font-size:16px}.reply-card-heading>button{width:100%;margin-left:0}.quick-reply-control-bar{flex-direction:column;align-items:stretch;gap:9px}.material-pool-section{margin-inline-start:-2px;margin-inline-end:-2px;padding:12px}.material-pool-section-heading,.material-pool-subheading,.material-pool-danger-row{flex-direction:column;align-items:stretch}.material-pool-section-heading .primary-button,.material-pool-subheading label,.material-pool-danger-row button{justify-content:center;width:100%}.material-pool-summary{flex-wrap:wrap;align-items:flex-start;padding:10px}.material-pool-summary-copy{min-width:calc(100% - 52px)}.material-pool-summary-copy small{white-space:normal}.material-pool-state,.material-pool-mode-badge,.material-pool-summary-stats{font-size:9px}.material-pool-editor{padding:11px}.material-pool-control-bar{flex-direction:column;align-items:stretch;gap:10px}.material-pool-switches{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.material-pool-inline-stats{border-top:1px solid #e3ebe7;border-left:0;justify-content:space-between;margin-left:0;padding-top:10px;padding-left:0}.material-pool-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.material-pool-base-grid{grid-template-columns:1fr;align-items:stretch}.material-pool-step-heading.material-pool-subheading{flex-flow:wrap;align-items:center}.material-pool-step-heading.material-pool-subheading>label{flex-basis:100%}.material-pool-switch{min-height:40px}.material-pool-distribution-options,.material-pool-content-mode-options,.material-pool-content-grid{grid-template-columns:1fr}.material-pool-asset-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.material-group-heading{grid-template-columns:30px minmax(0,1fr) auto;align-items:center}.material-group-count{grid-column:2/-1;min-height:auto}.material-group-actions{grid-area:1/3}.material-group-upload-row{flex-direction:column;align-items:stretch}.material-group-upload-row label{justify-content:center;width:100%}.quick-reply-filter{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.quick-reply-filter>span{display:none}.quick-reply-filter button{white-space:nowrap;padding:0 4px}.reply-heading-button-group{width:100%;margin-left:0}.reply-heading-button-group .secondary-button{min-width:0;padding:0 8px}.reply-item-label{flex-direction:column;align-items:flex-start;gap:5px}.reply-rule-top .field{width:100%}.reply-rule-top .compact-field{width:calc(100% - 96px)}.reply-enable{min-height:38px}.reply-sequence-toolbar>div{width:100%}.reply-sequence-toolbar button,.reply-material-select{flex:calc(50% - 4px);justify-content:center}.welcome-menu-heading,.welcome-menu-footer{flex-direction:column;align-items:flex-start}.welcome-menu-action-row{grid-template-columns:28px 1fr 32px;align-items:stretch}.welcome-menu-action-row .field{grid-column:2/3}.welcome-menu-action-row .field:nth-of-type(2){grid-row:2}.welcome-menu-action-index{grid-area:1/1/3}.welcome-menu-delete{grid-area:1/3/3}.reply-material-select select{max-width:100%}.quick-reply-card-summary{gap:9px;min-height:62px;padding:10px}.quick-reply-summary-copy small{max-width:190px}.quick-reply-card-tag{display:none}.quick-reply-editor{padding:12px}.quick-reply-editor-heading{flex-wrap:wrap;align-items:stretch}.quick-reply-editor-heading .icon-button{margin-left:auto}.material-editor-tabs{gap:4px;padding:5px}.material-editor-tabs button{padding:0 8px;font-size:10px}.material-editor-body{min-height:208px;padding:12px}.material-editor-body .material-image-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.compact-grid{grid-template-columns:1fr 1fr}.compact-grid .metric-card:last-child{grid-column:span 2}.agent-grid{grid-template-columns:1fr}.agent-card-main-actions .secondary-button svg{display:none}.agent-card-main-actions>button{padding-inline-start:9px;padding-inline-end:9px}.impersonation-banner{padding:7px max(10px, env(safe-area-inset-right)) 7px max(10px, env(safe-area-inset-left));align-items:flex-start;gap:8px}.impersonation-banner>span{flex-direction:column;align-items:flex-start;gap:1px}.impersonation-banner>span>svg{display:none}.impersonation-banner button{flex:none}.complaint-summary-grid{grid-template-columns:1fr 1fr 1fr}.complaint-summary-grid>button{justify-content:center;min-height:68px;padding:10px}.complaint-summary-grid>button>svg{display:none}.complaint-toolbar{flex-direction:column;align-items:stretch}.complaint-toolbar .status-tabs{display:grid}.complaint-toolbar .select-shell,.complaint-toolbar .select-shell select{width:100%}.complaint-card>footer{flex-wrap:wrap;align-items:flex-start}.complaint-actions{width:100%;margin-left:0}.complaint-actions .select-shell,.complaint-actions .select-shell select,.complaint-actions>button{flex:1}.form-grid.two,.form-grid.three{grid-template-columns:1fr}.modal-backdrop{align-items:flex-end;padding:0}.modal-card,.modal-card.modal-large{border-radius:17px 17px 0 0;max-width:none;max-height:92vh}.modal-content{max-height:calc(92vh - 75px)}.keyboard-aware-modal-backdrop{height:var(--app-height,100dvh);overscroll-behavior:contain}.keyboard-aware-modal{max-height:min(92vh, calc(var(--app-height,100dvh) - 8px));flex-direction:column;min-height:0;transition:max-height .24s cubic-bezier(.22,.8,.28,1),border-radius .18s;display:flex}.keyboard-aware-modal .modal-content{overscroll-behavior-y:contain;-webkit-overflow-scrolling:touch;flex:auto;min-height:0;max-height:none;scroll-padding-bottom:84px;overflow-y:auto}.transfer-modal .transfer-form{gap:14px;min-height:0}.transfer-modal-backdrop{background:#0f1f1b61}.transfer-modal{max-height:min(82dvh, calc(var(--app-height,100dvh) - 18px));will-change:transform;border-radius:24px 24px 0 0;transition:transform .25s cubic-bezier(.22,.8,.28,1),max-height .25s cubic-bezier(.22,.8,.28,1),border-radius .18s;position:relative;transform:translate(0);box-shadow:0 -16px 50px #0a231c2e}.transfer-modal:before{content:"";z-index:3;background:#d8e1dd;border-radius:999px;width:38px;height:4px;position:absolute;top:8px;left:50%;transform:translate(-50%)}.transfer-modal .modal-header{padding:24px 18px 14px}.transfer-modal .modal-header h2{letter-spacing:-.02em;font-size:19px}.transfer-modal .modal-header p{font-size:12px;line-height:1.45}.transfer-modal .modal-content{padding:16px 18px 0}.transfer-modal .transfer-recipient{background:linear-gradient(135deg,#f1f7f4,#f7faf8);border:1px solid #e0ebe6;border-radius:16px;padding:12px}.transfer-modal .transfer-recipient strong{color:#20342e;font-size:15px}.transfer-modal .transfer-recipient small{font-size:11px;line-height:1.45}.transfer-modal .field{gap:7px}.transfer-modal .field>span:first-child{color:#44564f;font-size:13px;font-weight:700}.transfer-modal .amount-input{border-radius:15px;min-height:64px;padding:0 15px}.transfer-modal .amount-input b{color:#334a42;font-size:22px}.transfer-modal .amount-input input{color:#19352d;min-height:60px;font-size:30px!important}.transfer-modal .transfer-quick-amounts{grid-template-columns:repeat(6,minmax(0,1fr));gap:7px;display:grid}.transfer-modal .transfer-quick-amounts button{color:#566b63;background:#f1f5f3;border:1px solid #0000;border-radius:10px;min-height:36px;padding:0 3px;font-size:12px;font-weight:700}.transfer-modal .transfer-quick-amounts button.active{color:#1f6655;background:#e6f2ed;border-color:#b9d9cc}.transfer-modal .field>input{border-radius:13px;min-height:48px}.transfer-modal .transfer-risk-note{border-radius:13px;padding:11px 12px;font-size:11px}.transfer-modal .modal-header,.transfer-modal .modal-content,.transfer-modal .transfer-form{transition:gap .18s,padding .18s}.transfer-modal .modal-actions{padding:12px 18px calc(12px + env(safe-area-inset-bottom));z-index:2;background:#fff;margin:0 -18px -20px;position:sticky;bottom:0;box-shadow:0 -10px 22px #1830280f}.transfer-modal .modal-actions .secondary-button{min-width:78px}.transfer-modal .modal-actions .primary-button{flex:1;min-height:48px}html.native-app.ios-device.keyboard-preparing .keyboard-aware-modal-backdrop,html.native-app.ios-device.keyboard-open .keyboard-aware-modal-backdrop{padding-bottom:0}html.native-app.ios-device.keyboard-preparing .keyboard-aware-modal,html.native-app.ios-device.keyboard-open .keyboard-aware-modal{max-height:calc(100vh - var(--keyboard-height,0px) - max(8px, env(safe-area-inset-top)))}html.native-app.ios-device.keyboard-preparing .transfer-modal,html.native-app.ios-device.keyboard-open .transfer-modal{max-width:calc(100% - 16px);transform:translate3d(0, calc(-1 * var(--keyboard-height,0px)), 0);border-radius:22px;margin-inline-start:8px;margin-inline-end:8px}html.native-app.ios-device.keyboard-preparing .transfer-modal .modal-header,html.native-app.ios-device.keyboard-open .transfer-modal .modal-header{padding:12px 18px 10px}html.native-app.ios-device.keyboard-preparing .transfer-modal .modal-header p,html.native-app.ios-device.keyboard-open .transfer-modal .modal-header p,html.native-app.ios-device.keyboard-preparing .transfer-modal .transfer-recipient,html.native-app.ios-device.keyboard-open .transfer-modal .transfer-recipient,html.native-app.ios-device.keyboard-preparing .transfer-modal .transfer-risk-note,html.native-app.ios-device.keyboard-open .transfer-modal .transfer-risk-note,html.native-app.ios-device.keyboard-preparing .transfer-modal .transfer-amount-field>small,html.native-app.ios-device.keyboard-open .transfer-modal .transfer-amount-field>small,html.native-app.ios-device.keyboard-preparing .transfer-modal .transfer-quick-amounts,html.native-app.ios-device.keyboard-open .transfer-modal .transfer-quick-amounts{display:none}html.native-app.ios-device.keyboard-preparing .transfer-modal .modal-content,html.native-app.ios-device.keyboard-open .transfer-modal .modal-content{flex:0 auto;padding:12px 18px 0}html.native-app.ios-device.keyboard-preparing .transfer-modal .transfer-form,html.native-app.ios-device.keyboard-open .transfer-modal .transfer-form{gap:10px}html.native-app.ios-device.keyboard-preparing .transfer-modal .field,html.native-app.ios-device.keyboard-open .transfer-modal .field{gap:5px}html.native-app.ios-device.keyboard-preparing .transfer-modal .modal-actions,html.native-app.ios-device.keyboard-open .transfer-modal .modal-actions{margin:2px -18px 0;padding:10px 18px}.broadcast-center{grid-template-columns:1fr}.broadcast-audience-card{grid-column:auto;grid-template-columns:auto minmax(0,1fr)}.broadcast-audience-metrics,.broadcast-audience-option{grid-column:1/-1}.broadcast-audience-option{grid-template-columns:auto minmax(0,1fr) auto}.broadcast-type-tabs button{flex-direction:column;gap:3px;min-height:48px;font-size:10px}.broadcast-text-field textarea{min-height:122px;font-size:16px}.broadcast-group-row{grid-template-columns:88px minmax(0,1fr)}.broadcast-group-row input,.broadcast-group-row select{font-size:16px}.broadcast-group-guidance strong,.broadcast-group-row>header strong,.broadcast-group-material-preview strong,.broadcast-confirmation-batches li strong,.broadcast-job-batches li strong{font-size:13px}.broadcast-group-guidance small,.broadcast-group-row>header>span small,.broadcast-group-material-preview small,.broadcast-group-error,.broadcast-confirmation-batches li span,.broadcast-confirmation-batches li em,.broadcast-job-batches li span,.broadcast-job-batches li em{font-size:11px}.broadcast-group-summary{flex-direction:column;align-items:flex-start;gap:2px}.broadcast-actions{flex-direction:column-reverse}.broadcast-actions button{justify-content:center;width:100%}.broadcast-editing-notice{align-items:flex-start}.broadcast-editing-notice strong{font-size:13px}.broadcast-editing-notice small,.broadcast-editing-notice button,.broadcast-job-actions>small,.broadcast-job-actions button{font-size:11px}.broadcast-job-actions{flex-wrap:wrap;align-items:stretch}.broadcast-job-actions>small{flex-basis:100%;order:3}.broadcast-job-actions button{flex:1;justify-content:center;min-height:38px}.broadcast-job-list{max-height:none}.chat-header{gap:7px;padding:0 9px}.chat-person>div{gap:5px;min-width:0}.chat-person h2{text-overflow:ellipsis;white-space:nowrap;flex:auto;max-width:150px;overflow:hidden}.chat-person p{text-overflow:ellipsis;white-space:nowrap;max-width:180px;display:block;overflow:hidden}.chat-workspace.mobile-chat-open .chat-person>div>.status-chip:not(.blocked){display:none}.chat-person p i{margin:0 5px;display:inline-block}.chat-actions .primary-button,.chat-actions .secondary-button{flex:none;min-height:36px;padding:0 10px}.chat-actions .primary-button>span,.chat-actions .secondary-button>span{display:none}.chat-actions .primary-button,.chat-actions .secondary-button,.chat-actions .icon-button{justify-content:center;width:40px;min-width:40px;height:40px}.chat-actions .end-button{width:34px;font-size:0}.message-scroll{padding:14px 10px}.message-row>div{max-width:80%}.workspace-stats>section{padding:13px}.workspace-stat-grid article{min-height:108px;padding:12px}.workspace-stat-grid article strong{font-size:15px}.toast{bottom:calc(68px + env(safe-area-inset-bottom));width:max-content;max-width:calc(100vw - 24px)}.phone-stage{padding:0}.demo-selector{display:none}.phone-frame{box-shadow:none;border:0;border-radius:0;max-width:none;height:100vh;min-height:100vh;max-height:none}.phone-statusbar i,.phone-home-indicator{display:none}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important}}.legal-page{color:#1d302a;background:radial-gradient(circle at 8% 8%,#245f531a,#0000 30%),#f4f8f6;min-height:100vh;padding:0 24px 72px}.legal-header{justify-content:space-between;align-items:center;max-width:1080px;min-height:84px;margin:0 auto;display:flex}.legal-header>a:last-child{color:#466159;align-items:center;gap:7px;font-size:14px;font-weight:700;display:inline-flex}.legal-card{background:#fffffff5;border:1px solid #245f531f;border-radius:28px;max-width:920px;margin:36px auto 0;padding:54px 64px 60px;box-shadow:0 28px 70px #203b3314}.legal-title{border-bottom:1px solid #e4ece8;align-items:center;gap:18px;padding-bottom:30px;display:flex}.legal-title>span{color:#245f53;background:#e5f2ed;border-radius:18px;flex:0 0 56px;place-items:center;width:56px;height:56px;display:grid}.legal-title small{color:#70857e;letter-spacing:.16em;font-size:11px;font-weight:800}.legal-title h1{letter-spacing:-.04em;margin:5px 0 4px;font-size:max(28px,min(4vw,40px))}.legal-title p,.legal-card section p{color:#6b7d77;margin:0}.legal-card section{margin-top:30px}.legal-card section h2{margin:0 0 10px;font-size:18px}.legal-card section p{font-size:15px;line-height:1.9}@media (max-width:680px){.legal-page{padding:0 14px 40px}.legal-header{min-height:72px}.legal-header .official-brand small{display:none}.legal-card{border-radius:22px;margin-top:12px;padding:30px 22px 36px}.legal-title{align-items:flex-start}}.workspace-settlement-stack{gap:20px;display:grid}.refund-settings-card{margin:0 24px 24px}.refund-settings-header,.refund-settings-header>div{align-items:center;gap:14px;display:flex}.refund-settings-header{justify-content:space-between;margin-bottom:22px}.refund-settings-header h2,.refund-settings-header p{margin:0}.refund-settings-header p{color:var(--muted);margin-top:4px}.refund-message-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;display:grid}.refund-message-grid textarea{min-height:104px}.refund-template-hint{color:var(--muted);font-size:13px}.refund-template-hint code{color:#245f53;background:#edf3f0;border-radius:6px;margin:0 4px;padding:2px 6px}.refund-entry-editor{gap:14px;display:grid}.refund-entry-preview,.refund-entry-card{background:linear-gradient(145deg,#fbfdfc,#f2f7f4);border:1px solid #dce7e2;border-radius:16px;gap:12px;padding:15px;display:flex}.refund-entry-preview>span,.refund-entry-icon{color:#245f53;background:#e1f0e9;border-radius:12px;flex:0 0 38px;place-items:center;width:38px;height:38px;display:grid}.refund-entry-preview strong,.refund-entry-card strong{color:#20332d}.refund-entry-preview p,.refund-entry-card p{color:#6f7f79;margin:5px 0 10px;line-height:1.55}.refund-entry-preview small,.refund-entry-card small{color:#fff;background:#245f53;border-radius:9px;align-items:center;min-height:30px;padding:0 12px;font-weight:700;display:inline-flex}.refund-entry-card.compact{padding:12px}@media (max-width:760px){.refund-settings-card{margin:0 12px 96px}.refund-settings-header,.refund-message-grid{grid-template-columns:1fr}.refund-settings-header{align-items:flex-start}.refund-message-grid{display:grid}}@media (max-width:860px){input:not([type=checkbox]):not([type=radio]):not([type=range]):not([type=color]):not([type=file]):not([type=hidden]):not([type=button]):not([type=submit]):not([type=reset]),textarea,select{touch-action:manipulation;font-size:16px!important}}:root{--ds-brand-50:#edf7f4;--ds-brand-100:#d9eee8;--ds-brand-200:#b8ddd2;--ds-brand-500:#267867;--ds-brand-600:#176454;--ds-brand-700:#114e43;--ds-brand-800:#103e36;--ds-neutral-0:#fff;--ds-neutral-25:#fcfdfd;--ds-neutral-50:#f7f9f9;--ds-neutral-100:#f0f3f3;--ds-neutral-200:#e2e7e6;--ds-neutral-300:#ccd4d2;--ds-neutral-400:#99a5a2;--ds-neutral-500:#707d79;--ds-neutral-600:#53615d;--ds-neutral-700:#394743;--ds-neutral-800:#26332f;--ds-neutral-900:#17231f;--ds-neutral-950:#0e1714;--ds-success-50:#edf8f3;--ds-success-600:#267356;--ds-warning-50:#fff7e8;--ds-warning-600:#9a661e;--ds-danger-50:#fff1f0;--ds-danger-600:#b44943;--ds-info-50:#eef5fb;--ds-info-600:#386f9a;--ds-canvas:#f4f7f6;--ds-surface:#fff;--ds-surface-subtle:#f7f9f8;--ds-border:#e1e7e5;--ds-border-strong:#cfd8d5;--ds-focus:#17645433;--ds-radius-xs:6px;--ds-radius-sm:8px;--ds-radius-md:10px;--ds-radius-lg:14px;--ds-radius-xl:18px;--ds-radius-pill:999px;--ds-shadow-sm:0 1px 2px #0f221d0a;--ds-shadow-md:0 12px 34px #0f221d1a;--ds-shadow-lg:0 24px 64px #0c1e1929;--ds-motion-fast:.16s;--ds-motion-base:.22s;--ds-motion-slow:.28s;--ds-ease:cubic-bezier(.2, .8, .2, 1);--ink:var(--ds-neutral-900);--muted:var(--ds-neutral-500);--soft:var(--ds-neutral-400);--line:var(--ds-border);--line-strong:var(--ds-border-strong);--surface:var(--ds-surface);--surface-soft:var(--ds-surface-subtle);--canvas:var(--ds-canvas);--brand:var(--ds-brand-600);--brand-strong:var(--ds-brand-700);--brand-soft:var(--ds-brand-50);--blue:var(--ds-info-600);--amber:var(--ds-warning-600);--danger:var(--ds-danger-600);--shadow-sm:var(--ds-shadow-sm);--shadow-md:var(--ds-shadow-md);--motion-fast:var(--ds-motion-fast);--motion-page:var(--ds-motion-base);--motion-ease:var(--ds-ease);--motion-page-ease:var(--ds-ease)}html{background:var(--ds-canvas);--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}body{background:var(--ds-canvas);color:var(--ds-neutral-900);font-synthesis:none;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;text-rendering:optimizelegibility}:where(button,a,input,textarea,select,[role=button],[role=tab]):focus-visible{outline:3px solid var(--ds-focus);outline-offset:2px}:where(input,textarea,select)[aria-invalid=true]{border-color:var(--ds-danger-600)!important}button:disabled,input:disabled,textarea:disabled,select:disabled{cursor:not-allowed;opacity:.5}.brand-mark{background:var(--ds-brand-600);border-radius:var(--ds-radius-md) var(--ds-radius-md) var(--ds-radius-md) 4px}.primary-button,.secondary-button,.danger-button{border-radius:var(--ds-radius-md);min-height:42px;transition:background-color var(--ds-motion-fast) var(--ds-ease), border-color var(--ds-motion-fast) var(--ds-ease), box-shadow var(--ds-motion-fast) var(--ds-ease), color var(--ds-motion-fast) var(--ds-ease), transform var(--ds-motion-fast) var(--ds-ease);padding-inline-start:16px;padding-inline-end:16px;font-size:14px;font-weight:650}.primary-button{background:var(--ds-brand-600);box-shadow:none;color:var(--ds-neutral-0)}.primary-button:hover:not(:disabled){background:var(--ds-brand-700);transform:translateY(-1px);box-shadow:0 6px 16px #114e4329}.primary-button:active:not(:disabled),.secondary-button:active:not(:disabled),.danger-button:active:not(:disabled){transform:translateY(0)}.danger-button{background:var(--ds-danger-600);color:var(--ds-neutral-0)}.danger-button:hover:not(:disabled){background:#9f3434;transform:translateY(-1px);box-shadow:0 6px 16px #ae353529}.secondary-button{background:var(--ds-neutral-0);border:1px solid var(--ds-border-strong);color:var(--ds-neutral-700)}.secondary-button:hover:not(:disabled){background:var(--ds-neutral-50);border-color:var(--ds-neutral-400)}.compact{border-radius:var(--ds-radius-sm);min-height:36px}.text-button{border-radius:var(--ds-radius-sm);color:var(--ds-neutral-600);font-weight:600}.text-button:hover:not(:disabled){background:var(--ds-neutral-100);color:var(--ds-neutral-900)}.text-button.danger,.text-danger-button,.icon-button.danger{color:var(--ds-danger-600)}.icon-button,.notification-button{border-radius:var(--ds-radius-md);color:var(--ds-neutral-600);min-width:38px;min-height:38px;transition:background-color var(--ds-motion-fast) var(--ds-ease), color var(--ds-motion-fast) var(--ds-ease), transform var(--ds-motion-fast) var(--ds-ease)}.icon-button:hover,.notification-button:hover{background:var(--ds-neutral-100);color:var(--ds-neutral-900)}.field{gap:8px}.field>span:first-child,.field>span:first-child small{color:var(--ds-neutral-700);font-size:13px;font-weight:650}.field>span:first-child small{color:var(--ds-neutral-500);font-weight:400}.field input,.field textarea,.field select,.action-popover select,.select-shell select{background:var(--ds-neutral-0);border:1px solid var(--ds-border-strong);border-radius:var(--ds-radius-md);color:var(--ds-neutral-900);min-height:44px;transition:border-color var(--ds-motion-fast) var(--ds-ease), box-shadow var(--ds-motion-fast) var(--ds-ease), background-color var(--ds-motion-fast) var(--ds-ease)}.field input::placeholder,.field textarea::placeholder,.global-search input::placeholder,.search-box input::placeholder{color:var(--ds-neutral-400)}.field input:hover:not(:disabled),.field textarea:hover:not(:disabled),.field select:hover:not(:disabled),.action-popover select:hover:not(:disabled){border-color:var(--ds-neutral-400)}.field input:focus,.field textarea:focus,.field select:focus,.action-popover select:focus{border-color:var(--ds-brand-600);box-shadow:0 0 0 3px var(--ds-focus)}.form-error{background:var(--ds-danger-50);border-radius:var(--ds-radius-md);color:var(--ds-danger-600);border:1px solid #b4494329;padding:10px 12px;font-size:13px;line-height:1.5}.login-error{align-items:flex-start;gap:8px;display:flex}.login-error svg{flex:none;margin-top:1px}.button-spinner{animation:.8s linear infinite ds-spin}.login-page{background:var(--ds-neutral-0);grid-template-columns:minmax(460px,.92fr) minmax(500px,1.08fr)}.login-story{background:radial-gradient(circle at 12% 8%,#4497833d,#0000 34%),#123b33;padding:max(36px,min(4vw,64px))}.login-story:after{display:none}.login-story .brand-lockup-light .brand-mark{box-shadow:none;background:#ffffff1a;border:1px solid #ffffff24}.story-copy{max-width:560px;padding-top:max(88px,min(13vh,142px))}.story-copy h1{letter-spacing:-.045em;margin-bottom:22px;font-size:max(40px,min(4vw,56px));font-weight:620;line-height:1.2}.story-copy>p{color:#ffffffb3;font-size:15px;line-height:1.85}.eyebrow-light{color:#9bd5c4;letter-spacing:.1em;margin-bottom:18px;font-size:11px}.story-points{gap:12px 22px;margin-top:32px}.story-points span{color:#ffffffc7;font-size:13px}.story-preview{gap:10px;bottom:54px;left:max(36px,min(4vw,64px))}.preview-bubble{border-radius:var(--ds-radius-lg) var(--ds-radius-lg) var(--ds-radius-lg) 4px;box-shadow:var(--ds-shadow-md)}.login-panel{background:var(--ds-neutral-0);padding:max(32px,min(6vw,72px))}.login-card{box-shadow:none;background:0 0;border:0;border-radius:0;max-width:410px;padding:0}.login-heading{gap:14px;margin-bottom:34px}.login-icon{background:var(--ds-brand-50);border:1px solid var(--ds-brand-100);border-radius:var(--ds-radius-md);color:var(--ds-brand-600)}.login-heading h2{color:var(--ds-neutral-900);font-size:26px;font-weight:650}.login-heading p{color:var(--ds-neutral-500);font-size:13px}.login-card .field{margin-bottom:19px}.login-card .field input{min-height:48px}.login-remember{background:var(--ds-neutral-50);border:1px solid var(--ds-border);border-radius:var(--ds-radius-md);color:var(--ds-neutral-700);min-height:58px;margin:0 0 14px}.login-remember-box{border-radius:999px}.login-remember small{color:var(--ds-neutral-500)}.login-button{min-height:48px;margin-top:4px}.login-security-note{background:var(--ds-neutral-50);border:1px solid var(--ds-border);border-radius:var(--ds-radius-md);color:var(--ds-neutral-500);margin-top:16px;padding:11px 12px;font-size:12px}.login-footnote{color:var(--ds-neutral-500);margin-top:22px;font-size:12px}.console-shell{--sidebar-width:248px;background:var(--ds-canvas);transition:grid-template-columns var(--ds-motion-base) var(--ds-ease)}.console-shell.sidebar-collapsed{--sidebar-width:76px}.main-sidebar{background:#14362f;border-right:1px solid #ffffff0f}.sidebar-brand{height:76px;min-height:76px;padding-inline-start:18px;padding-inline-end:18px}.sidebar-brand .brand-mark{border-radius:var(--ds-radius-md);background:#ffffff17;border:1px solid #ffffff1c;width:40px;height:40px}.brand-text strong{letter-spacing:.04em;font-size:17px;font-weight:700}.brand-text small{color:#ffffff80;font-size:11px}.sidebar-nav{gap:5px;padding:12px}.nav-group-label{color:#ffffff6b;letter-spacing:.1em;padding:12px 11px 7px;font-size:10px}.sidebar-nav button{border-radius:var(--ds-radius-md);color:#ffffffad;height:44px;transition:background-color var(--ds-motion-fast) var(--ds-ease), border-color var(--ds-motion-fast) var(--ds-ease), color var(--ds-motion-fast) var(--ds-ease);border:1px solid #0000;gap:12px;padding-inline-start:12px;padding-inline-end:12px}.sidebar-nav button:hover{color:#fffffff5;background:#ffffff0f}.sidebar-nav button.active,.sidebar-nav button[aria-current=page]{box-shadow:none;color:var(--ds-neutral-0);background:#ffffff1a;border-color:#ffffff14}.sidebar-nav button.active:before,.sidebar-nav button[aria-current=page]:before{border-radius:var(--ds-radius-pill);content:"";background:#8bd5bf;width:3px;height:18px;position:absolute;left:2px}.sidebar-nav button{position:relative}.sidebar-nav button span{font-size:14px;font-weight:570}.sidebar-nav button b{border-radius:var(--ds-radius-pill);background:#c95c4d;font-size:10px}.sidebar-footer{border-color:#ffffff14;padding:12px}.collapse-button{border-radius:var(--ds-radius-md);color:#ffffff85;min-height:40px;transition:background-color var(--ds-motion-fast) var(--ds-ease), color var(--ds-motion-fast) var(--ds-ease), transform var(--ds-motion-base) var(--ds-ease);margin:0}.collapse-button:hover{color:#ffffffe6;background:#ffffff0f}.sidebar-collapsed .sidebar-brand{justify-content:center;padding-inline-start:0;padding-inline-end:0}.sidebar-collapsed .brand-text,.sidebar-collapsed .nav-group-label,.sidebar-collapsed .sidebar-nav button span,.sidebar-collapsed .sidebar-nav button b,.sidebar-collapsed .collapse-button span{display:none}.sidebar-collapsed .sidebar-nav button svg,.sidebar-collapsed .collapse-button svg{flex:none;width:19px}.sidebar-collapsed .sidebar-nav button.active:before,.sidebar-collapsed .sidebar-nav button[aria-current=page]:before{left:0}.topbar{border-color:var(--ds-border);background:#fffffffa;gap:12px;height:68px;min-height:68px;padding-inline-start:24px;padding-inline-end:24px}.topbar-context{flex-direction:column;flex:none;min-width:108px;display:flex}.topbar-context small{color:var(--ds-neutral-500);font-size:10px;line-height:1.3}.topbar-context strong{color:var(--ds-neutral-800);font-size:14px;line-height:1.45}.global-search{background:var(--ds-neutral-50);border:1px solid var(--ds-border);border-radius:var(--ds-radius-md);color:var(--ds-neutral-500);max-width:410px;height:40px}.global-search:hover{border-color:var(--ds-border-strong)}.global-search:focus-within{background:var(--ds-neutral-0);border-color:var(--ds-brand-600);box-shadow:0 0 0 3px var(--ds-focus)}.global-search input{font-size:13px}.global-search kbd{background:var(--ds-neutral-0);border-color:var(--ds-border);border-radius:var(--ds-radius-xs);color:var(--ds-neutral-500);font-size:10px}.backend-switch-button{background:var(--ds-brand-50);border-color:var(--ds-brand-100);border-radius:var(--ds-radius-md);color:var(--ds-brand-700);min-height:40px;font-size:12px}.backend-switch-button:hover,.mini-backend-switch:hover{background:var(--ds-brand-100);border-color:var(--ds-brand-200)}.socket-indicator{color:var(--ds-neutral-600);font-size:12px}.notification-button i{background:var(--ds-danger-600)}.account-button{border-color:var(--ds-border);border-radius:var(--ds-radius-md);min-height:44px;padding-left:14px;padding-right:4px}.account-button:hover{background:var(--ds-neutral-50)}.top-avatar{background:var(--ds-brand-50);border:1px solid var(--ds-brand-100);border-radius:var(--ds-radius-md);color:var(--ds-brand-700);width:36px;height:36px}.account-button strong{font-size:13px}.account-button small{color:var(--ds-neutral-500);font-size:10px}.account-popover,.action-popover,.table-popover{animation:ds-popover-in var(--ds-motion-fast) var(--ds-ease) both;background:var(--ds-neutral-0);border:1px solid var(--ds-border);border-radius:var(--ds-radius-lg);box-shadow:var(--ds-shadow-md);padding:7px}.account-popover button,.action-popover button{border-radius:var(--ds-radius-sm);color:var(--ds-neutral-700);min-height:40px;font-size:13px}.account-popover button:hover,.action-popover button:hover{background:var(--ds-neutral-50)}.action-popover button.danger-action,.action-popover button.danger-action strong,.danger-title{color:var(--ds-danger-600)}.deletion-warning{border-radius:var(--ds-radius-md);color:var(--ds-danger-600);background:#fff5f4;border:1px solid #f2cfcc;align-items:flex-start;gap:12px;padding:14px;display:flex}.deletion-warning svg{flex:none;margin-top:2px}.deletion-warning p{color:var(--ds-neutral-600);margin:4px 0 0;font-size:13px;line-height:1.55}.page-surface{padding:32px}.page-surface.chat-surface{height:calc(100vh - 68px);padding:0}.content-view,.interface-content-page{max-width:1480px}.content-heading{align-items:flex-end;margin-bottom:24px}.content-heading h1,.interface-content-page>.content-heading h1{color:var(--ds-neutral-900);letter-spacing:-.035em;font-size:28px;font-weight:650;line-height:1.3}.content-heading p,.interface-content-page>.content-heading p{color:var(--ds-neutral-500);font-size:14px;line-height:1.6}.eyebrow,.interface-content-page .eyebrow,.interface-conversation-list .eyebrow{color:var(--ds-brand-600);letter-spacing:.1em;font-size:11px;font-weight:750}.metric-grid{gap:16px;margin-bottom:20px}.metric-card,.management-card,.settings-card,.reply-settings-card,.complaint-card,.interface-card,.refund-settings-card{background:var(--ds-neutral-0);border:1px solid var(--ds-border);border-radius:var(--ds-radius-lg);box-shadow:none}.metric-card{gap:14px;min-height:94px;padding:18px}.metric-icon,.metric-icon.green,.metric-icon.blue,.metric-icon.amber{background:var(--ds-brand-50);border:1px solid var(--ds-brand-100);border-radius:var(--ds-radius-md);color:var(--ds-brand-600);width:42px;height:42px}.metric-card small{color:var(--ds-neutral-500);font-size:12px}.metric-card strong{color:var(--ds-neutral-900);font-variant-numeric:tabular-nums;font-size:24px}.table-panel{background:var(--ds-neutral-0);border:1px solid var(--ds-border);border-radius:var(--ds-radius-lg);box-shadow:none;overflow:visible}.table-toolbar{border-color:var(--ds-border);min-height:68px;padding:12px 16px}.table-toolbar>span{color:var(--ds-neutral-500);font-size:12px}.search-box,.table-search{background:var(--ds-neutral-50);border-radius:var(--ds-radius-md);min-height:42px;transition:background-color var(--ds-motion-fast) var(--ds-ease), border-color var(--ds-motion-fast) var(--ds-ease), box-shadow var(--ds-motion-fast) var(--ds-ease);border:1px solid #0000;align-items:center}.search-box:hover{border-color:var(--ds-border)}.search-box:focus-within{background:var(--ds-neutral-0);border-color:var(--ds-brand-600);box-shadow:0 0 0 3px var(--ds-focus)}.search-box input{font-size:13px}.filter-row{gap:10px}th,td{border-color:var(--ds-border);color:var(--ds-neutral-700);padding:15px 16px;font-size:13px}th{background:var(--ds-neutral-50);color:var(--ds-neutral-600);letter-spacing:0;font-size:12px;font-weight:650}tbody tr{transition:background-color var(--ds-motion-fast) var(--ds-ease)}tbody tr:hover{background:var(--ds-neutral-25)}.table-identity strong{color:var(--ds-neutral-900);font-size:13px}.table-identity small{color:var(--ds-neutral-500);font-size:11px}.program-avatar,.top-avatar,.visitor-avatar{border-radius:var(--ds-radius-md)}.mode-chip,.status-chip,.inline-success,.inline-muted{font-size:11px}.mode-chip{border-radius:var(--ds-radius-pill);padding:5px 9px}.mode-chip.live,.status-chip.active,.inline-success{background:var(--ds-success-50);color:var(--ds-success-600)}.mode-chip.demo,.inline-muted{background:var(--ds-neutral-100);color:var(--ds-neutral-600)}.table-popover{border-radius:var(--ds-radius-lg);width:248px}.table-popover button{border-radius:var(--ds-radius-md);min-height:48px}.table-popover-copy strong{color:var(--ds-neutral-800);font-size:13px}.table-popover-copy small{color:var(--ds-neutral-500);font-size:11px}:where(.status-tabs,.section-tabs,.reply-type-tabs,.material-editor-tabs,.quick-reply-filter,.broadcast-mode-tabs,.broadcast-type-tabs){border-color:var(--ds-border)}:where(.status-tabs,.section-tabs,.reply-type-tabs,.material-editor-tabs,.quick-reply-filter,.broadcast-mode-tabs,.broadcast-type-tabs) button{border-radius:var(--ds-radius-sm);color:var(--ds-neutral-600);min-height:38px;transition:background-color var(--ds-motion-fast) var(--ds-ease), color var(--ds-motion-fast) var(--ds-ease), border-color var(--ds-motion-fast) var(--ds-ease)}:where(.status-tabs,.section-tabs,.reply-type-tabs,.material-editor-tabs,.quick-reply-filter,.broadcast-mode-tabs,.broadcast-type-tabs) button:hover{background:var(--ds-neutral-100);color:var(--ds-neutral-800)}:where(.status-tabs,.section-tabs,.reply-type-tabs,.material-editor-tabs,.quick-reply-filter,.broadcast-mode-tabs,.broadcast-type-tabs) button.active{background:var(--ds-brand-50);border-color:var(--ds-brand-100);color:var(--ds-brand-700)}.chat-workspace{background:var(--ds-neutral-0);grid-template-columns:368px minmax(0,1fr)}.conversation-column{border-color:var(--ds-border)}.conversation-titlebar{min-height:88px}.mobile-chat-menu{display:none}.conversation-titlebar h1{color:var(--ds-neutral-900);font-size:22px;font-weight:650}.conversation-titlebar p,.conversation-titlebar small,.conversation-tools-panel small{color:var(--ds-neutral-500);font-size:12px}.conversation-item{border-color:var(--ds-border);min-height:88px;transition:background-color var(--ds-motion-fast) var(--ds-ease), box-shadow var(--ds-motion-fast) var(--ds-ease);padding:14px 16px}.conversation-item:hover{background:var(--ds-neutral-50)}.conversation-item.active{background:var(--ds-brand-50);box-shadow:inset 3px 0 0 var(--ds-brand-600)}.conversation-line strong{color:var(--ds-neutral-900);font-size:14px}.conversation-line time,.conversation-meta,.conversation-meta small,.message-preview{color:var(--ds-neutral-500);font-size:12px}.message-preview{line-height:1.55}.chat-header{border-color:var(--ds-border);min-height:72px}.chat-person h2{color:var(--ds-neutral-900);font-size:15px}.chat-person p{color:var(--ds-neutral-500);font-size:11px}.message-scroll{background:var(--ds-neutral-25)}.message-row p,.message-bubble{font-size:13px;line-height:1.65}.composer{background:var(--ds-neutral-0);border-color:var(--ds-border)}.composer textarea{color:var(--ds-neutral-900);font-size:14px}.composer-tools button{border-radius:var(--ds-radius-sm);color:var(--ds-neutral-600);min-height:36px}.composer-tools button:hover{background:var(--ds-neutral-100);color:var(--ds-brand-700)}.composer-tools button.commission-shortcut{background:var(--ds-neutral-50);border-color:var(--ds-border);color:var(--ds-neutral-700)}.empty-list,.empty-chat,.empty-table,.broadcast-empty-material,.workspace-recovery-card{color:var(--ds-neutral-500)}.list-loading,.complaint-loading,.broadcast-loading-row,.wechat-profile-loading,.conversation-list-loading-more{color:var(--ds-neutral-500);font-size:12px}.list-loading span,.complaint-loading>span,.conversation-list-loading-more i,.spinning{animation:.8s linear infinite ds-spin}.older-messages-control button,.pagination button,.pager button{background:var(--ds-neutral-0);border:1px solid var(--ds-border);border-radius:var(--ds-radius-pill);color:var(--ds-neutral-700);min-height:36px;transition:background-color var(--ds-motion-fast) var(--ds-ease), border-color var(--ds-motion-fast) var(--ds-ease), color var(--ds-motion-fast) var(--ds-ease);padding-inline-start:14px;padding-inline-end:14px;font-size:12px;font-weight:650}.older-messages-control button:hover:not(:disabled),.pagination button:hover:not(:disabled),.pager button:hover:not(:disabled){background:var(--ds-brand-50);border-color:var(--ds-brand-100);color:var(--ds-brand-700)}.empty-chat{background:var(--ds-neutral-25)}.empty-chat>span{background:var(--ds-brand-50);border:1px solid var(--ds-brand-100);border-radius:var(--ds-radius-lg);color:var(--ds-brand-600)}.empty-chat h2,.empty-list strong,.empty-table strong{color:var(--ds-neutral-800);font-size:16px}.modal-backdrop{animation:ds-backdrop-in var(--ds-motion-fast) ease-out both;background:#09141180;padding:24px}.modal-card{animation:ds-modal-in var(--ds-motion-base) var(--ds-ease) both;background:var(--ds-neutral-0);border-radius:var(--ds-radius-xl);box-shadow:var(--ds-shadow-lg);border:1px solid #ffffffb3;max-height:min(88dvh,900px);overflow:hidden}.modal-header{border-color:var(--ds-border);min-height:82px;padding:18px 22px}.modal-header h2{color:var(--ds-neutral-900);font-size:20px;font-weight:650}.modal-header p{color:var(--ds-neutral-500);font-size:13px;line-height:1.55}.modal-content{max-height:calc(88dvh - 82px);padding:20px 22px 22px}.modal-card.broadcast-modal{max-width:min(1180px,100vw - 48px)}.broadcast-modal .modal-content{overflow-x:hidden}@media (max-width:1080px){.broadcast-modal .broadcast-center{grid-template-columns:minmax(0,1fr)}.broadcast-modal .broadcast-audience-card{grid-template-columns:auto minmax(0,1fr)}.broadcast-modal .broadcast-audience-metrics,.broadcast-modal .broadcast-audience-option{grid-column:1/-1}.broadcast-modal .broadcast-history-card{width:100%}.broadcast-modal .broadcast-job-list{max-height:360px}}@media (max-width:1080px) and (min-width:861px){.modal-card.broadcast-modal{max-width:calc(100vw - 40px)}}.open-platform-add-panel{background:var(--ds-neutral-50);border-color:var(--ds-border);border-radius:var(--ds-radius-lg)}.open-platform-add-icon{background:var(--ds-brand-50);border:1px solid var(--ds-brand-100);border-radius:var(--ds-radius-md)}.recommended-badge{background:var(--ds-brand-50);color:var(--ds-brand-700)}.manual-entry-toggle{border-color:var(--ds-border-strong);border-radius:var(--ds-radius-md)}.toast{animation:ds-toast-in var(--ds-motion-base) var(--ds-ease) both;background:var(--ds-neutral-900);border-radius:var(--ds-radius-md);box-shadow:var(--ds-shadow-md);color:var(--ds-neutral-0);border:1px solid #ffffff1f;gap:9px;min-height:46px;padding:11px 14px;font-size:13px}.toast.success{background:var(--ds-success-600)}.toast.error{background:var(--ds-danger-600)}.app-loading{background:var(--ds-canvas);color:var(--ds-neutral-800)}.app-loading .brand-mark{box-shadow:0 0 0 8px var(--ds-brand-50);animation:1.4s ease-in-out infinite ds-loading-pulse}.app-loading strong{font-size:16px}.app-loading small{color:var(--ds-neutral-500);font-size:12px}.app-error-page{background:var(--ds-canvas)}.app-error-page>section{border-color:var(--ds-border);border-radius:var(--ds-radius-xl);box-shadow:var(--ds-shadow-md)}@keyframes ds-spin{to{transform:rotate(360deg)}}@keyframes ds-popover-in{0%{opacity:0;transform:translateY(-4px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}@keyframes ds-backdrop-in{0%{opacity:0}to{opacity:1}}@keyframes ds-modal-in{0%{opacity:0;transform:translateY(10px)scale(.985)}to{opacity:1;transform:translateY(0)scale(1)}}@keyframes ds-toast-in{0%{opacity:0;transform:translate(-50%,10px)}to{opacity:1;transform:translate(-50%)}}@keyframes ds-loading-pulse{0%,to{transform:scale(1)}50%{transform:scale(1.04)}}@media (max-width:1180px){.topbar-context{display:none}.chat-workspace{grid-template-columns:330px minmax(0,1fr)}}@media (max-width:860px){.login-page{background:var(--ds-neutral-0);grid-template-columns:minmax(0,1fr);min-width:0}.login-panel{background:var(--ds-neutral-0);padding:max(32px, env(safe-area-inset-top)) max(24px, env(safe-area-inset-right)) max(28px, env(safe-area-inset-bottom)) max(24px, env(safe-area-inset-left));justify-content:center;align-items:stretch}.login-card{width:100%;max-width:430px;margin:0 auto}.login-mobile-brand{margin-bottom:34px}.login-mobile-brand .brand-mark{width:42px;height:42px}.login-heading{margin-bottom:30px}.login-footnote{text-align:left;width:100%;max-width:430px;margin-inline-start:auto;margin-inline-end:auto}.main-sidebar{box-shadow:var(--ds-shadow-lg);transition:transform var(--ds-motion-base) var(--ds-ease);background:#14362f;width:min(84vw,304px)}.console-shell.appearance-glass .main-sidebar{-webkit-backdrop-filter:none;backdrop-filter:none;background:#14362f;border-color:#ffffff0f}.console-shell,.console-shell.sidebar-collapsed{display:block}.mobile-nav-backdrop{animation:ds-backdrop-in var(--ds-motion-fast) ease-out both;background:#09141180}.sidebar-close-mobile,.mobile-menu,.notification-button,.account-button{min-width:44px;min-height:44px}.topbar{height:calc(60px + env(safe-area-inset-top));min-height:calc(60px + env(safe-area-inset-top));padding-inline:max(12px, env(safe-area-inset-left));background:#fffffffa}.mobile-topbar-title{color:var(--ds-neutral-900);font-size:16px;font-weight:650}.page-surface{background:var(--ds-canvas);padding:20px 16px}.page-surface.chat-surface{background:var(--ds-neutral-0);padding:0}.content-heading{align-items:flex-start;gap:16px}.content-heading h1{font-size:25px}.content-heading p{font-size:13px}.metric-grid{scroll-snap-type:x proximity;grid-template-columns:repeat(3,minmax(164px,1fr));gap:12px;margin-inline-start:-16px;margin-inline-end:-16px;padding:0 16px 4px;scroll-padding-inline:16px;overflow-x:auto}.metric-card{scroll-snap-align:start;min-height:88px}.table-panel{border-radius:var(--ds-radius-lg)}.table-toolbar{flex-direction:column;align-items:stretch;gap:10px;padding:14px}th,td{padding:14px;font-size:13px}th{font-size:12px}.mobile-bottom-nav{border-color:var(--ds-border);height:calc(68px + env(safe-area-inset-bottom));min-height:calc(68px + env(safe-area-inset-bottom));background:#fffffffa;padding-top:6px}.mobile-bottom-nav button{border-radius:var(--ds-radius-md);color:var(--ds-neutral-500);min-height:52px}.mobile-bottom-nav button.active,.mobile-bottom-nav button[aria-current=page]{background:var(--ds-brand-50);color:var(--ds-brand-700)}.mobile-bottom-nav small{font-size:10px;font-weight:600}.conversation-titlebar{min-height:72px;padding-inline-start:16px;padding-inline-end:16px}.mobile-chat-menu{flex:none;display:inline-flex}.chat-workspace{grid-template-columns:none;display:block}.conversation-titlebar h1{font-size:21px}.conversation-titlebar .icon-button,.conversation-title-actions>button,.mobile-list-tools-toggle,.sync-button,.live-pill{min-width:44px;min-height:44px}.conversation-title-actions .sync-button:first-of-type,.conversation-title-actions .mobile-list-tools-toggle{min-width:58px}.conversation-item{min-height:88px;padding:14px 16px}.conversation-line strong{font-size:15px}.message-preview{font-size:13px}.modal-backdrop{align-items:flex-end;padding:0}.modal-card,.modal-card.modal-large{animation:ds-sheet-in var(--ds-motion-base) var(--ds-ease) both;border-radius:var(--ds-radius-xl) var(--ds-radius-xl) 0 0;max-height:min(92dvh, calc(var(--app-height,100dvh) - 12px));border:0}.modal-card:before{background:var(--ds-neutral-300);border-radius:var(--ds-radius-pill);content:"";width:38px;height:4px;position:absolute;top:8px;left:50%;transform:translate(-50%)}.modal-header{min-height:86px;padding:24px 18px 14px}.modal-content{max-height:calc(92dvh - 86px);padding:18px 18px max(20px, env(safe-area-inset-bottom))}.toast{bottom:calc(76px + env(safe-area-inset-bottom));max-width:calc(100vw - 24px)}}@keyframes ds-sheet-in{0%{opacity:0;transform:translateY(24px)}to{opacity:1;transform:translateY(0)}}@media (max-width:640px){.login-panel{padding-top:max(28px, env(safe-area-inset-top));justify-content:flex-start}.login-mobile-brand{margin-bottom:30px}.login-heading h2{font-size:24px}.login-security-note{font-size:12px}.content-heading{flex-direction:column;margin-bottom:20px}.content-heading>button,.content-heading>.primary-button,.content-heading>.secondary-button{justify-content:center;align-self:stretch;width:100%}.form-grid.two,.form-grid.three{grid-template-columns:1fr}.modal-header h2{font-size:19px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}
